Thesis (Ph.D. (Educational Studies)) -- University of Limpopo, 2018 / The primary aim of this study was to investigate the growing rate of dropout phenomenon within the ambiance of higher education and to develop a support model for lower-postgraduate students. Anchored within Maxwell’s (2012) model of qualitative design, this case-study research has employed the deficit theory and the theory of transactional distance to guide the investigation. While the theoretical evidence was garnered through the application of traditional (narrative) literature review design, the empirical evidence was achieved by targeting lecturers, administrative officers and dropout students. These participants were only those who have respectively taught an advanced communication research (COM4809) module which is offered in the department of communication science as part of the honours programme, who have been involved into the administration of the module in the same department and who have dropped out of COM4809 between 2011 and 2016. Purposive selection technique was used to sample distinct units of analysis at various levels. At the first level, the University of South Africa (Unisa) was used as a case ODL university. At the second level, COM4809 was used as an ideal module to demonstrate that dropout is prevalent at an honours postgraduate level within the ODL domain. At the third level, lecturers were also purposively included into the study since they were key informants. With regard to administrative officers, a census approach was adopted to include the only two administrative officers who have been involved in the administration of COM4809 between 2011 and 2016. Dropout students were selected using snowball and purposive sampling techniques. While the purposive selection of dropout students from the given dataset (statistical information) of 219 dropouts, which was requested from the information and communication department (ICT), was used, the snowball selection method came into play when lecturers identified twenty-one dropout students from their personal records and furnishing the researcher with detailed contact information about them. However, the researcher has managed to hold focus-group interviews with a group of six dropout students and telephonic interviews with ten dropout students, summing up to 16 participants. Focus-group interviews were also undertaken with a cohort of eight lecturers while another seven lecturers have participated in the in-depth interviews. Data were analysed through the use of qualitative content analysis method, and O’Connor and Gibson’s (n.d) design viii    to analyse qualitative data was used. To ensure the credibility and dependability of findings, a triangulated approach to data collection and analysis were used. The study unveiled four major themes on dropout factors, namely: dropout factors associated with students’ personal circumstances, with lecturers’ personal circumstances, with institutional (academic) circumstances and with those factors which are determined by circumstances of other units of analysis (other research contexts). The study has further revealed that while the majority of factors can be controlled, others cannot. Based on the findings and the literature, an integrated honours student-centred support model (IHSCM) was developed to serve as a framework within which to understand dropouts of lower-postgraduate students in an ODL institution. Findings have demonstrated the importance of providing support services in an ODL environment and advocate for a holistic approach towards addressing attrition. The proposed model is envisaged to better expound dropout attributes, which lead students to discontinuing their studies in the ODL environment, and to assist ODL institutions to effectively address the concern. ODL institutions, which want to apply the proposed IHSCM, should do that with caution in mind owing to the fact that the model is not yet tested. Hence, it is inferable to suggest that future research should focus on its impact in the reduction of dropouts of honours students in ODL contexts.   Key words: Student dropout (attrition), dropout student, open and distance learning (ODL) institution, Higher education institution, distance education, student support intervention (services, intervention, mitigation strategy) and student support model (framework).

This study was designed to investigate a phenomenon, retention of Hispanic adult second language learners in Washington State's community colleges, from a qualitative paradigm and phenomenological approach. The focus of this study was to capture eight foreign-born Hispanic ESL non-continuators' voices and experiences, in their native language of Spanish, who dropped out of Washington State's community colleges and unveil the phenomenon behind the factors leading to their retention barriers. The following questions guided the research: (1) What are the retention barriers of Hispanic English as a Second Language population in Washington State Community Colleges? (2) What is the profile of the foreign-born Hispanic ESL learner in Washington State's Community Colleges? (3) Why do Hispanic ESL participants drop out? (4) What services are needed and provided to increase retention patterns of Hispanic ESL learners? (5) What services could make a difference in retention of Hispanic's English as a Second Language participants? A qualitative methodology and phenomenological approach of in-depth interviews was the research paradigm utilized for data collection. Participants were recruited from a survey implemented at various community colleges' and communitybased organizations' ESL programs in Washington State. Criteria for inclusion as a potential participant in this research required adult participants to be: (1) foreign-born Hispanic, (2) a resident of Washington state, (3) in the age range of eighteen to thirty years of age, (4) a prior drop out student from one of Washington State's community colleges adult basic education ESL programs, and (5) a volunteer to participate in the study. This study unveiled factors that caused retention barriers for eight foreign-born Hispanic ESL adult learners that dropped out of Washington State's community colleges Adult Basic Education ESL programs. In many Adult Basic Education ESL programs in Washington State, foreign-born Hispanic adults are largely voluntary candidates, and the role of student is just one of the countless roles competing for their time and attention. From the eight foreign-born Hispanic non-continuators' voices and experiences, the findings indicate that retention is a complex phenomenon involving various institutional, situational, and dispositional factors. This study's findings also unveiled structural issues for the eight foreign-born Hispanic participants, creating systemic structural barriers to their socioeconomic and education development in the United States. This means no one factor could provide an explanation for the retention phenomenon. The eight foreign-born Hispanic adult non-continuators' situational and dispositional factors overwhelmed their zeal for ESL instruction, ESL level completion, and/or ESL program completion. The interview question guide unveiled reasons often voiced as the causes for non-continuation: (1) family struggles and hardships, (2) lack of childcare, healthcare, and transportation, and (3) long work hours. At the same time, the eight foreign-born Hispanics adult non-continuators had pragmatic reasons for engaging in ESL, and felt that the programs would provide meaningful contextual learning for immediate or long-term goals for the home, workplace, or community. / Graduation date:2005

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Thesis (Ph.D.)--Baylor University, 2008. / Includes bibliographical references (p. 89-99)

Thesis (Ph. D.)--Ohio State University, 2007. / Includes bibliographical references (p. 223-240).

Thesis (Ed.D.)--Teachers College, Columbia University, 1996. / Typescript; issued also on microfilm. Sponsor: Dawn Person. Dissertation Committee: Raechele L. Pope. Includes bibliographical references (leaves 156-171).

Title from first page of PDF document. Includes bibliographical references (p. 23-28).

Success rates remain a critical challenge in higher education. National and international data continue to suggest that the majority of students entering higher education withdraw before graduation. There is a strong indication in the literature that a student’s integration into the academic and social systems of higher education plays a critical role in student retention, persistence and success. In addition, research data demonstrates that student success is strongly influenced by the experiences students encounter in their first year of study. Established interventions have not helped to stem the tide of dropout rates. The primary aim of the study was therefore to investigate the academic and social integration of first-year students into the higher education system. The specific objectives were to explore the factors that contribute to academic and social integration, as well as the outcomes of academic and social integration in the first year of study. The study is grounded in Tinto’s theory of student integration, which holds at its centre, the constructs of academic and social integration. Tinto’s model proposes that academic and social integration are instrumental to students’ persistence in higher education. The methodology employed for the study is a systematic review, in an attempt to sum up the best available research in response to the research question. It involved identifying, selecting, appraising and synthesising all quality research relevant to the academic and social integration of first-year higher education students. Several themes emerged from the systematic review. The main factors found to be contributing to academic integration were: interaction with academic staff, classroom and curriculum centrality, preparatory education, self-efficacy, interaction with peers, academic engagement, motivation and issues related to first-generation higher education students. Those for social integration were: interaction with peers, sense of belonging and identity, interaction with staff, involvement and accommodation issues. The main outcomes for both academic and social integration were found to be student retention, persistence and academic success. The findings are consistent with past research on academic and social integration. Based on the emergent themes, recommendations were made with the aim of improving success rates in higher education. The results of the study could be of particular value in the South African higher education context by offering insights into the global and local trends with regard to academic and social integration. The findings could hopefully offer possible responses to current critical student success challenges experienced in South African higher education, especially in the light of the call by the #FeesMustFall movement for free and decolonised education.

The aim of this case study was to investigate the key factors contributing to the high failure and high dropout rates at a FET College. The FET College selected for the purpose of this study is situated in a city in the Eastern Cape. The Minister of Labour declared in 2006 that FET Colleges in South Africa have a central role to play in assisting youth in gaining skills, in order to realise the South African Government’s goal of halving poverty and unemployment by 2014. The South African Government spent R1.9 million on the recapitalisation of colleges in 2005 to improve the FET Sector. According to the Green Paper (DHET, 2012), the FET College sector is weak and the throughput rate of the 2007 NC (V) cohort nationally was 4 percent and the dropout rate between 13 percent and 25 percent. The average pass rate for the successful completion of NC (V) students at FET Colleges in the Eastern Cape was 12 percent for 2007. The research design selected for this study was an explanatory intrinsic case study of a qualitative nature, with the aim to provide a comprehensive depiction of the case. Data was gathered from various sources and at different stages at the particular college campus. Questionnaires, semi-structured interviews and document interrogations were employed to gather descriptive qualitative data. Demographic information on the students who had dropped out assisted in the profiling of students at risk of dropping out of college. The findings derived from the data showed that multiple factors caused the high student dropout and failure rates, prominent among which was a lack of finances, impacting on accommodation and transport, which in turn impacted on student attendance. A lack of motivation and commitment from students seemed to further contribute to the high student failure and dropout rates. In addition, the students’ perceptions and expectations of the FET College, the barriers to academic success and views about support services were explored. Finally, the present circumstances and plans of students who had dropped out were investigated.