Thesis (M.A.)--Baylor University, 2009. / Includes bibliographical references (p. 69-83).

The purpose of this study was to determine the business communication needs and problems of women in entry-level, middle, and upper management positions in Texas. A questionnaire was completed by sixty-eight female managers (twenty-one entry-level; forty middle; and seven upper). Female managers were asked to indicate the frequency of use and the importance of fourteen types of written and seven types of oral business communication, the importance of twenty-seven skills or knowledge, and the frequency with which they consider thirty-two skills or knowledge as problem areas. Data were also collected for the same number of male managers and were used to further interpret and complement the data on female managers. Results for female managers as a total group and male managers as a total group were evaluated by performing chi-square tests.