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Leveling Up & Closing the Gap! : Sustainable Fashion Consumers’ Journeys to New Levels of SustainabilityAhmed, Tanvir, Ali, Waqar January 2021 (has links)
Fashion democratization over the last few decades made fashion products available at lower costs to everyone in society. It alarmingly increased consumption, leaving drastic impacts on the world's sustainability both on the social and environmental fronts, thereby leading to water and land pollution, dangerous working conditions, sweatshops, wage exploitation, and gender discrimination. Our study, therefore, sheds some light on addressing this core problem of fashion sustainability by focusing on the problem from the consumers’ perspectives because researchers conclude that consumers hold power to mitigate this issue to a greater extent by becoming sustainable. However, in many cases, consumers show the attitude-behavior gap when it comes to consuming sustainable fashion. The area of actual sustainable fashion consumers is also under-researched. Therefore, we conducted our research in this area and used qualitative methods for it. We identified a small group of 16 sustainable transitional fashion consumers who have started their sustainable fashion consumption journey. We performed an inductive process study of these transitional consumers' journeys and developed a Conceptual ‘Consumer Journey Map’ from unsustainability towards sustainability. We used semi-structured interviews for data collection. By studying their entire process of transition, we identified a number of constraints that retained them from making the transition towards sustainable fashion consumption, such as Social Influence, Trend and Newness, Unaesthetic Appearance and Lack of Variety, Lacking Sizes and Fitting, Low price, and Lower Income, Lack of Knowledge and Information and Greenwashing by the brands. However, the enablers that pushed them to become sustainable were Influence from Sustainable social circles, Tangible Experiences, Quality and Longevity, and Feelings of guilt and remorse which are presented in ourconceptual ‘C-E Framework.' Our research also identified conceptual ‘Levels of Sustainability,’ where consumers reuse or reduceor reject to pass Level one. To reach Level two, a consumer has to begin combining any two of these behaviors. However, to reach the final Level X, a consumer needs to reuse, reduce, and reject simultaneously. A consumer passes through these different levels from being a ‘self’ consumer to be a ‘social’ one and finally converting into a ‘sacrifice’ consumer in their journey.
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