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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

How national culture on consumers' decision-making styles: a comparative study among Americans, Brazilians, Chinese, and japanese in the purchase of cell phones.

Chan, Yie Leng January 2009 (has links)
Submitted by Estagiário SPT BMHS (spt@fgv.br) on 2013-08-01T13:34:41Z No. of bitstreams: 1 Final version - THESIS chan yie leng.doc: 2938368 bytes, checksum: 03942470ec5037197e0ae99a1d62aa45 (MD5) / Approved for entry into archive by Estagiário SPT BMHS (spt@fgv.br) on 2013-08-01T13:35:00Z (GMT) No. of bitstreams: 1 Final version - THESIS chan yie leng.doc: 2938368 bytes, checksum: 03942470ec5037197e0ae99a1d62aa45 (MD5) / Approved for entry into archive by Estagiário SPT BMHS (spt@fgv.br) on 2013-08-01T13:35:09Z (GMT) No. of bitstreams: 1 Final version - THESIS chan yie leng.doc: 2938368 bytes, checksum: 03942470ec5037197e0ae99a1d62aa45 (MD5) / Made available in DSpace on 2013-08-01T13:35:20Z (GMT). No. of bitstreams: 1 Final version - THESIS chan yie leng.doc: 2938368 bytes, checksum: 03942470ec5037197e0ae99a1d62aa45 (MD5) Previous issue date: 2009 / The influence of the national culture on consumer decision-making styles is investigated using a sample of Americans, Brazilians, Chinese, and Japanese consumers who have purchased a cell phone in the past three years. To make the research possible, a survey was used as a method of data collection. It relates Hofstede’s cultural classification typology with Sproles and Kendall’s consumer style inventory (CSI). The multivariate analysis of variance (MANOVA) results indicate six decision-making styles together with other consumer behavioral characteristics that can be used to distinguish and profile consumers who purchase cell phones. Empirical findings reveal that among Americans, Brazilians, and Japanese; Americans are the most quality conscious, brand conscious, innovative, and hedonistic shoppers; Brazilians are the most loyal, and Japanese, the most confused by overchoice consumers. Conceptual contributions and managerial implications are discussed.

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