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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.

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1

Emotional Labor Within a Performance Episode: Understanding When and Why Employees Change Between Emotion Regulation Techniques with Customers

Gabriel, Allison Stephanie 09 May 2013 (has links)
No description available.
Psychology
emotional labor
emotion regulation
social information
continuous rating methodology
emotional exhaustion
emotional performance

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