商業銀行傳統的活期性存款業務，是以臨櫃收付款作業為主，近年來歐美銀行開始嘗試將「收付款」、「帳戶管理」、「資金歸集」及「資訊查詢」等銀行各項服務，整合包裝成客製化服務，這種以滿足企業日常營運資金管理需求的服務，稱為「現金管理業務」。該業務不但可獲得穩定的存款利潤，更有助於銀行對優質客戶之經營。 「現金管理業務」濫觴於歐美先進國家，近年來在中國大陸的銀行實務或論文研究，都受到廣泛的關注討論。相較之下，雖然國內部份銀行亦發展及應用相關產品，但此業務在國內一直未受到有體系的研究。本論文研究主題為藉由個案研究來瞭解「現金管理業務」在銀行之發展實務，並收集中國大陸商業銀行對此業務之發展狀況，以探討「現金管理業務」主客觀條件限制、作業風險、潛在市場及未來深入發展方向。 本論文研究案例銀行企業金融部門在發展「現金管理業務」後，活期性存款之餘額、淨利息收入及手續費收入均大幅成長。不僅案例銀行獲利能力提昇，且因與重要客戶在資訊系統、營運模式與財務管理上之緊密結合，更強化了客戶關係與客戶經營。「現金管理」已成為案例銀行提高市場競爭力之核心業務。 / The current account deposit operation of traditional commercial banks is mainly based on settlement operation provided over the counter. Recently, Western banks have been trying to packaging different services, such like “Collection & Payment”, “Account management”, “Funding Planning”, “Information Inquires” and others to provide customized service to meet with client’s daily operational funding needs, which is so called “Cash Management Service”( The Service). The Service is very useful for the bank to serve good customers out of the stable deposit profit generated. The Cash Management Service was initiated from the Western Banks. However, it has gained widespread discussion in the banking research of China over the recent years, in the fields of both practical and theoretical. Comparatively, although the domestic banks have also developed and applied related products, but there are still short of systematic research over the operation in Taiwan . The purposes of the research is to, via case study, analyze the current banking practice of the Service. In addition, it summarizes the current development of the Service operation in China Commercial Bank to discuss the subjective and objective condition limit, the operating risk, the potential market and further product development of the “the cash management service”. After applying the Service, the subject bank has experienced huge growth in aspects of current deposit outstanding, net interest income and fee income. Other than increasing of profitability, it also tightens the relationship and preservation with the clients due to the closer arrangement to corporate customers in terms of information system, business model and financial management. The Cash Management Service has become the core business of the subject bank to enhance the market competitiveness.