Making concept decisions is a crucial activity for product-developing companies since these decisions have high impact on the subsequent development and launch of the product. Consequences of unsuccessful concept decisions can be severe, e.g. missing out on business opportunities or spending money on rework. This thesis investigates concept decision making in product development practice and contributes by enhancing the understanding of what is actually happening, the difficulties experienced in the process, and how to manage and improve concept decision making. Such enhanced understanding should serve as a basis when support methods for concept decision making are developed. In-depth studies have been conducted in a Swedish automotive company, focusing on the technical system level of the product. The concept decision process was found to be a web of interconnected activities, embedded in the concept development process, and with several actors on different hierarchical levels. An overarching challenge identified in concept decision making was to achieve compatibility before completeness, meaning that compatibility between product systems must be met before the system solutions are completely developed. In addition, a number of conflicts intrinsic in the process were revealed, pointing to underlying causes of the difficulties in managing concept decision making. These conflicts are omnipresent due to the product and organizational complexity and have to be handled by the product developers in their daily work. The thesis identifies key elements for improving an organization’s concept decision making: Create meta-knowledge and awareness regarding what influences the process and the actors in the process since there is a general lack of knowledge regarding one’s own and the organization’s decision-making processes; Ask questions to ensure that aspects, previously neglected, are considered; Provide visualizations to enhance understanding of both process and solutions; Provide vision as guidance in everyday decision making and trade-offs; and Ensure reflections since there is a need for actors in the process to reflect on the own decision-making process. In conclusion, a model to improve the concept decision making in practice is proposed. The model includes a set of proposed activities that are designed to address the previously identified challenges, and was developed in collaboration between researchers and practitioners. / QC 20111019

This thesis critically assesses the literature on strategic management accounting that is budgeting and corporate governance and also the managerial decision-making literature (primarily in the areas of strategic planning and change management). It is essentially a theory building and analytical thesis utilising a critical social science approach. The main aim is the construction of a collaborative theory of decision-making and associated methodology that will underpin and explain a more ‘robust’ construction of decision outcomes within an individual organizational context. In doing so it evaluates and synthesises Habermas’s theory of communicative action with the intention of incorporating key elements as well as insights from Latour, complexity theory and Peirce in relation to doubt-driven inquiry in a proposed collaboratively oriented theory of organizational decision enhancement (ODE). ODE theory is argued to be widely applicable in the decision-making process utilised by organizations (private, public and non-profit). The claims implicit within the theory and its associated decision-making methodology are assessed empirically at the strategic planning level. This was part of an action research project commenced in July 2001 with Tertiary Institution’s current strategic planning round covering the planning time horizon 2003-2007. ODE theory postulates that effective decision-making in a world of uncertainty is best undertaken in a practical and collaborative group process. The theory, that I have derived, is stated as follows: Optimal decision-making which a particular group of decision makers can construct in a world of uncertainty and risk is a pragmatic, recursive and democratised process. The process minimises the role of individual power, authority, self-interest and ego. This collaborative approach focuses on the force of the ‘better argument’, utilises constructive conflict (CC) and continuous, conscious, collaborative adaptation (CCCA) and results in the selection and monitoring of a ‘best-option’ decision outcome. The theory minimises the role of power and authority, focuses on the Habermasian concept of the force of the ‘better argument’, maximises the utility of resistance to change and results in the selection of a ‘best-alternative’ option that is subjected to a rigorous, performance measure-based monitoring feedback loop. In so doing this thesis extends significantly the earlier extant literature on organizational decision-making. It effectively revisits the notion of teams and groups in the organizational context and argues for organizations to seriously consider ‘reengineering’ the decision-making methodology and approach to one that necessitates effective devolution and delegation of decision-making powers. I argue that organizations should allow for and promote a ‘cascade’ effect to let control, power, authority and collective responsibility filter down through the organizational layers. Effectiveness and not efficiency (falsely perceived as timely) should be the aim of well-constructed decision outcomes. The adaptability and self-organising capability of the workforce requires an inclusive, not exclusive, decision-making methodology to unlock and realise the full future potential of the organization.

Thesis (M.A.)--Carleton University, 2002. / Includes bibliographical references (p. 65-68). Also available in electronic format on the Internet.

Thesis (M.M.S.) - Carleton University, 2005. / Includes bibliographical references (p. 134-140). Also available in electronic format on the Internet.

Thesis (M.S.)--Ohio University, November, 1997. / Title from PDF t.p.

Thesis (Ph. D.)--Michigan State University. Dept. of Telecommunications, Information Studies and Media, 2006. / Title from PDF t.p. (viewed on June 19, 2009) Includes bibliographical references (p. 62-68). Also issued in print.

Thesis (Ph. D.)--University of Missouri-Columbia, 1997. / Typescript. Vita. Includes bibliographical references (leaves 96-98). Also available on the Internet.

Thesis (Ph. D.)--University of Missouri-Columbia, 1997. / Typescript. Vita. Includes bibliographical references (leaves 96-98). Also available on the Internet.

Thesis (Ph.D.)--Industrial and Systems Engineering, Georgia Institute of Technology, 2009. / Committee Chair: Stasko, John; Committee Member: Abowd, Gregory; Committee Member: Cross, Stephen; Committee Member: Czerwinski, Mary; Committee Member: Vidakovic, Brani

Thesis (M. Sc.)--University of Alberta, 1997. / eContent provider-neutral record in process. Description based on print version record. Includes bibliographical references.