The master thesis focuses on caring facilities and service, specifically the Charity care service of the regional charity of Klatovy. The Master thesis points out how necessary and at the same time demanding is the work of caregivers. The Master thesis also includes the characteristics of the clientele with whom Caritas care facility most often cooperates - seniors. It also contains an analysis of ethical dilemmas and problems which arose from semi-structured interviews with respondents,who are employees of specific centers of Caritas care service. The thesis also contains improvement suggestions and coments of the ethical dilemmas and problems which are made using 4 ethical theories - utilitarianism, deontology, ethic of care and situational ethic.

This diploma thesis deals with the ethical issues that arise during work with Roma families. In the first chapters of the text, the work deals with the Roma, their culture, family, traditions, historical origin. The following text presents organizations that work with the Roma in the territory of the city České Budějovice, their value foundation, principles, requirements for social workers etc. These were the Sociálně aktivizační služby pro rodiny s dětmi Sasanka, Oddělení sociálně - právní ochrany dětí and Jihočeská rozvojová o.p.s. Ethical issues have resulted freely from a critical reflection of the three compared facilities working with Roma families. In the following text there are presented two ethical theories by which the selected ethical questions are further processed, deontology and ethics of care. In the last part of this work, ethical questions are further elaborated using both ethical theories.