Thesis (M.F.A.)--Rochester Institute of Technology, 2009. / Typescript. Includes bibliographical references (p. 139-141).

The user experience (UX) design practice (c.m.p interaction design practice) has started to make profound changes in designing intelligent digital services using Machine Learning (ML) to enhance the UX. ML has the capability to enhance the user’s experience, for example, facilitating more accurate decisions or improving efficiency in achieving one's goals. However, research suggests that ML is a challenging design material in design practice, such as not envisioning the best-suited solution because of not comprehending data dependency when prototyping or the lack of tools and methods for evaluating the solution. Without a doubt, ML opens new doors for UX designers to be creative in their practice. However, research indicates that lack of knowledge transfer into UX design practice may hamper this potential. This paper explores how UX designers experience ML. The findings resulted in 5 experiences: 1) Absence of competence, 2) Lack of incentive for competence development, 3) Challenging articulating design criteria, 4) Mature vs. Immature customers, 5) Lack of support for ethical concerns. I discuss the implications of these findings and propose how we can understand UX design practice and opportunities for additional design research to support designers working with ML.

A case study of professional interaction designers' usage of design materials was conducted. Five interviews were performed in order to gain insight in the systems used by designers, how these work, how they collaborate within them, and what they think of recent research about them. Design studios allow collaboration for several users at once. Digital material (mockups, pictures, etc.) are commonly used, but needs to be made analog, e.g. printed, to be usable in the design studio environment. Data from interviews was analysed and four concepts were compared, eventually leading to an evaluated detailed design for a digital design studio: A studio where several interactive displays and personal units are connected and used to handle design material. A discussion on how to realisticly implement the design is also featured. / En fallstudie utfördes för att undersöka hur yrkesverksamma interaktionsdesigners använder designmaterial. Fem intervjuer genomfördes för att ge insikt i vilka system de använder, hur de funkar, hur de samarbetar i dem, och vad de tycker om aktuell forskning i ämnet. I en designstudio kan flera användare samarbete samtidigt. Digitalt material (mockups, bilder, med mera) är vanligt, men för att kunna använda dem i en studio måste de omvandlas till analogt format (till exempel genom utskrift). Data från intervjuer analyserades och fyra koncept skapades. Dessa jämfördes och ledde slutligen till en utvärderad detaljdesign för en digital designstudio. En studio där flera interaktiva skärmar och personliga enheter är anslutna till varandra och stödjer hantering av digitalt designmaterial. I uppsatsen finns också en diskussion om en realistisk implementation av studion.