This diploma thesis deals with the operation of taxi-dispatch system and possibilities of its optimization by using geolocation services. The introductory part of diploma thesis contains theoretical basis used for an analysis of the current state and for design of an appropriate solution. The analysis of the current state deals with description of dispatch system functions within the selected company, finding weaknesses of the current system and also includes an analysis of market with systems designed for dispatch operation. Based on the analysis has been proceeded to design a custom solution consisting of a mobile application and a server part, which was then put into practice in the chosen company. Diploma thesis is finished by an evaluation of the proposal, which is based on the comparison of the situation before and after the introduction of the proposed solution.

Disasters are characterized by large numbers of victims and required resources, overwhelming the available resources. Disaster response involves various entities like Incident Commanders, dispatch centers, emergency operations centers, area command and hospitals. An effective emergency response system should facilitate coordination between these various entities. Victim triage, emergency resource allocation and victim dispatch to hospitals form an important part of an emergency response system. In this present research effort, an emergency response system with the aforementioned components is developed. Triage is the process of prioritizing mass casualty victims based on severity of injuries. The system presented in this thesis is a low-cost victim triage system with RFID tags that aggregate all victim information within a database. It will allow first responders' movements to be tracked using GPS. A web-based real time resource allocation tool that can assist the Incident Commanders in resource allocation and transportation for multiple simultaneous incidents has been developed. This tool ensures that high priority resources at emergency sites are received in least possible time. This web-based tool also computes the patient dispatch schedule from each disaster site to each hospital. Patients are allocated to nearest hospitals with available medical facilities. This tool can also assist resource managers in emergency resource planning by computing the time taken to receive required resources from the nearest depots using Google Maps. These web-based tools complements emergency response systems by providing decision-making capabilities.

Foi observado que para execução do planejamento diário, no qual há o envolvimento de diversas equipes como operação, perfuração e atividade de apoio, despende-se muito tempo para determinação dos alvos de produção. Em contrapartida, a maior parte das minas de grande porte utilizam sistemas de gerenciamento de equipamentos que são capazes de fornecer dados para tratamento e transformação em informação que poderiam auxiliar nesse planejamento, no entanto na maioria dos casos esses dados são pouco conhecidos e utilizados. Este estudo faz a estimativa de indicadores de desempenho de lavra, oriundos do banco de dados do sistema de Despacho, que podem ser utilizados no planejamento diário (tipo Line-Up aplicado na mina do Sossego, em Canaã dos Carajás - Pará). Metodologicamente, para atingir o proposto, foram realizadas as etapas de análise do Banco de Dados (BD) do sistema de Despacho, descrição do Line-Up da mina do Sossego, análise do contexto operacional entre os dois sistemas: Line-Up e Despacho, estimativa dos indicadores e definição de um cálculo de aderência ao Line-Up. Esse estudo demostra que a partir da coleta e sistematização dos dados é possível tornar as informações contidas no BD do Despacho mais conhecidas e utilizadas na programação diária, permitindo que a utilização dessas informações auxilie na gestão do planejamento de curto prazo, reduzindo o tempo de execução da programação diária e tornando o processo de avaliação da aderência ao Line-Up mais rápido e menos subjetivo. Os dados utilizados para esse estudo são do banco de dados do sistema de despacho da Mina do Sossego (local de exemplo de aplicação). / Daily planning execution, which calls for several teams such as operation, drilling and support to be engaged, has been observed to be a rather time-consuming activity in order for production targets to be determined. On the other hand, most of large-size mine sites make use of equipment management systems capable of providing data to be treated and eventually made into information that may assist such planning efforts. However, such data are mostly scarcely known and used. This paper provides the estimation of mine performance indicators stemming from Dispatch system database that may come in handy for daily planning efforts (Line-Up type, applied to Sossego mine site, in Canaã dos Carajás, state of Pará, Brazil). Methodologically speaking, in order for proposed outcomes to be attained, Dispatch system database has been analyzed, Sossego mine site Line-Up has been described, operational context underlying both systems, Line-Up and Dispatch, has been analyzed, indicators have been estimated, and a Line-Up adherence calculation has been defined. The present paper indicates that, based on data gathering and systematization, information from Dispatch database can be made well known and used during daily scheduling efforts, thus allowing for such information to assist short-term plan management, daily scheduling performance timeframe to be cut down on, and Line-Up adherence assessment process to be faster and less subjective. Data used for this paper come from Sossego mine site dispatch system database (example of local application).

Foi observado que para execução do planejamento diário, no qual há o envolvimento de diversas equipes como operação, perfuração e atividade de apoio, despende-se muito tempo para determinação dos alvos de produção. Em contrapartida, a maior parte das minas de grande porte utilizam sistemas de gerenciamento de equipamentos que são capazes de fornecer dados para tratamento e transformação em informação que poderiam auxiliar nesse planejamento, no entanto na maioria dos casos esses dados são pouco conhecidos e utilizados. Este estudo faz a estimativa de indicadores de desempenho de lavra, oriundos do banco de dados do sistema de Despacho, que podem ser utilizados no planejamento diário (tipo Line-Up aplicado na mina do Sossego, em Canaã dos Carajás - Pará). Metodologicamente, para atingir o proposto, foram realizadas as etapas de análise do Banco de Dados (BD) do sistema de Despacho, descrição do Line-Up da mina do Sossego, análise do contexto operacional entre os dois sistemas: Line-Up e Despacho, estimativa dos indicadores e definição de um cálculo de aderência ao Line-Up. Esse estudo demostra que a partir da coleta e sistematização dos dados é possível tornar as informações contidas no BD do Despacho mais conhecidas e utilizadas na programação diária, permitindo que a utilização dessas informações auxilie na gestão do planejamento de curto prazo, reduzindo o tempo de execução da programação diária e tornando o processo de avaliação da aderência ao Line-Up mais rápido e menos subjetivo. Os dados utilizados para esse estudo são do banco de dados do sistema de despacho da Mina do Sossego (local de exemplo de aplicação). / Daily planning execution, which calls for several teams such as operation, drilling and support to be engaged, has been observed to be a rather time-consuming activity in order for production targets to be determined. On the other hand, most of large-size mine sites make use of equipment management systems capable of providing data to be treated and eventually made into information that may assist such planning efforts. However, such data are mostly scarcely known and used. This paper provides the estimation of mine performance indicators stemming from Dispatch system database that may come in handy for daily planning efforts (Line-Up type, applied to Sossego mine site, in Canaã dos Carajás, state of Pará, Brazil). Methodologically speaking, in order for proposed outcomes to be attained, Dispatch system database has been analyzed, Sossego mine site Line-Up has been described, operational context underlying both systems, Line-Up and Dispatch, has been analyzed, indicators have been estimated, and a Line-Up adherence calculation has been defined. The present paper indicates that, based on data gathering and systematization, information from Dispatch database can be made well known and used during daily scheduling efforts, thus allowing for such information to assist short-term plan management, daily scheduling performance timeframe to be cut down on, and Line-Up adherence assessment process to be faster and less subjective. Data used for this paper come from Sossego mine site dispatch system database (example of local application).