Knowledge-based assets play a very important role in the Information Age. How to organize existing knowledge and present to the user properly are important research issue for decision support. Previous literature has indicated that multiple documents can be organized in different ways and different modes of knowledge presentation may result in different learning effects. Typical presentation modes include textual summarization and graphical presentation. The purpose of this thesis is to evaluate whether textual and graphical presentations of a news event may result in different effects for the user. In particular, this study is focused on comparing the textual summary and ontology-base graphical presentation and use the Bloom Theory of Educational Objectives to measure the learning effect of the user An experiment was conducted to assess the knowledge and cognitive process dimension in the Bloom¡¦s theory. We also measured the learning time, system quality, content quality, and overall satisfaction. The result shows that the textual system performed better in learning factual knowledge, and the ontology-base system performed better in learning conceptual and procedural knowledge.

Knowledge-based assets play a very important role in the Information Age, and its increasingly influence on organizational competition makes Knowledge Management a hot issue in business research.Content analysis of documents is a core function of knowledge management. In previous research, many techniques have been developed to generate textual summary and/or generating ontology-based episodic knowledge from multipl documents. However, not much research has been done to compare different ways of organizing and presenting knowledge. Since different knowledge presentations may result in different effects on the user, the purpose of this thesis is to develop a method for investigating different document summary and presentation systems. In this research, we have developed an effect measurement method based on the extended Bloom¡¦s Taxonomy of Educational Objectives.More specifically, we proposes evaluation criteria based on memory and cognition of the user. A field experiment was conducted to compare graphical and textual systems. Results indicate that the ontology-based system has significantly superior performance in concept memorizing and procedural memorizing. On the other hand, the textual summary-based system performed better in remembering facts.