The essay wants to capture and illustrate the complex role/roles that social workers possess in their work. The purpose of the essay is to find different parts of their work where their different roles are put to the test and challenged. The purpose is to understand how the dualistic role of social workers is created and arises in relation to external and internal expectations. In which situations and contexts do they take on their different roles, i.e. to be someone's "savior" or the person in power and how this in turn affects their work. To understand this, theories of power relations, grassroots bureaucracy and role theories will be applied. The essay is based on a qualitative interview method with four social workers on financial aid in a mediumsized city. The results of the thesis indicate that there are several influencing factors at different levels, which can form the basis for the role conflict. Expectations of the social workers and their assignment, in the form of expected and unexpected assignments in relation to society, the organization and the clients. Where the problem arises from different views on the role of assignments, where they do not correspond to the social workers perception, which in turn creates an internal conflict with the social worker. It can be concluded that the role conflict is created by different expectations of the social workers assignments, from society, the organization, the client and above all themselves. Based on the essay, it can be seen that the different roles that the social secretary holds are only created in relation to someone else.