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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.

Online trust : A study about trust in E-commerce

Eurén, Rebecca, Vilumsons, Johanna, Nordin, Therese January 2013 (has links)
Communication has developed during the years and is discussed to have become a central part in marketing, since it can be seen as the process where a company try to communicate the value of a product or a service to an end consumer. A relatively new way of communication is through the use of technology and internet, which has given companies new opportunities to communicate. Today does more than 91 percent of the Swedish population have access to internet. Businesses sees the online space as an opportunity to capture customers attention, which has lead to an increase in online businesses, also called e-commerce. It is more common than ever to shop online but the phenomenon can be seen as relatively new and therefore with potential risks that can affect consumers trust towards shopping online. A few studies have been done within the field of trust in e-commerce, however are there a lack of studies that suggests what variables that contributes to trust before a purchase, during purchase and after purchase. This thesis do therefore attempt to describe what it is that contributes to the perception of trust in e-commerce and which trust variables that are important throughout the purchase process online. This thesis is a qualitative research with a descriptive design. Based on theory about trust in e- commerce and the three purchase phases was a focus group guide designed in order to obtain data from six focus groups. The sample frame consisted of three age groups, which are based on statistics of online shopping behaviour. The study showed that trust plays an essential part when shopping online and that there are several variables that contributes to trust. Before an online purchase was it shown that variables such as word of mouth, information search, web design and delivery information is important. During the online purchase was information regarding price, delivery, return and payment but also safe transaction of personal information important in order to feel trust, where the online payment seemed to matter the most. After an online purchase was confirmation of order, delivery information, warranty and repair contacts considered to be the most important variables that contributes to trust.

East Asian trade: background, development, prospects : the 'Confucian factor' versus the 'New' protection

Marshall, Charles Clark. January 1985 (has links)
published_or_final_version / Chinese Historical Studies / Master / Master of Arts

Role of financial institutions in promoting exports-India A study of one decade

Jagadeesha 01 1900 (has links)
Role of financial institutions

The impact of post-nationalisation development of commercial banks with special reference to Tamil Nadu's economy- A study of one decade

Bharathi, T P J 23 June 1989 (has links)
A study of one decade

Materials management in paper industry: A case study of paper mills in Karnataka

Sreenivas, D L 20 January 1995 (has links)
Materials management in paper industry

Regional study in farm cost of sugarcane and its relationship with sugar prices

Srinivasa, D 10 November 1980 (has links)
Farm cost of sugarcane

Full employment in India

Puttaswamaiah, K January 1963 (has links)
Full employment

Marketing of Sericulture Products in Karnataka

Vijayakumar, M N 12 1900 (has links)
Marketing of Sericulture Products

Standard costing of budgetary control in textile industry

Nagaraju, S 07 1900 (has links)
budgetary control in textile industry

An enquiry into the problems of external debt servicing of India

Lakshman, U N 09 August 1982 (has links)
Problems of external debt servicing

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