Problemformulering: Hur hanterar arbetsgivare personalrelaterad information som kan utläsas ur en kundrecension? Syfte: Syftet är att kartlägga hur arbetsgivare kontrollerar sin anställda utifrån den personalrelaterade informationen som framgår i kundrecensioner.   Metod: En deduktiv forskningsansats och en kvalitativ forskningsstrategi. Det empiriska materialet samlades in genom åtta semistrukturerade intervjuer.   Slutsats: Arbetsgivare inom hotell- och restaurangbranschen utövar en övervakning över sina anställda genom online-recensioner. Vi har även upptäckt att arbetsgivare använder online-recensioner som grund för feedback och beslutsunderlag gällande organisationens anställda. Utöver det är arbetsgivarna också medvetna om den varierande tillförlitligheten i online-recensioner.

In January 2021, the new law on youth supervision came into force. A law that enables courts to sentence youths between 15–20 years of age to electronic monitoring for violations of the law. The reason for the existence of the new law is to cover the gap between youth care and closed youth care on the punishment scale. In the past, the social service has overseen all interventions for young people aged 15–20, but the new law transfers responsibility to the Correctional Service for those who have been sentenced to youth supervision. From January 2021, the Social Services and the Correctional Service need to collaborate with young people for the first time. With the new leadership and the different logics of the businesses, we are interested in investigating whether the collaboration between them works. We have interviewed four people from Social Services and four people from the Correctional Service to find out the perception of their collaboration. The results show that there are many factors that facilitate collaboration between them, factors that they worked on even before the first case was active.

Introduction. Libraries have traditionally protected the privacy of their users. It is an ambition that is becoming increasingly difficult, with the introduction of new information technologies in libraries. This thesis consists of an examination of an incipient interest in digital security among Swedish libraries and librarians. It also consists of an examination to what degree Swedish municipality libraries are using social plugins, an information practice with potential privacy concerns, on their websites. Method. Key actors were interviewed to shed light on why issues on privacy and digital security have moved into the foreground. 59 municipality libraries were randomly selected, and their websites surveyed. Analysis. Contextual integrity (CI), a privacy concept developed by Helen Nissenbaum, was used as a theoreti-cal framework. According to the concept, privacy is linked to information norms in a specific context. The con-cept has both a descriptive and a prescriptive aspect. In this thesis I used CI to evaluate libraries’ information practice of using social plugins on their websites. Results. The study showed that one out of three municipality libraries in Sweden are using social plugins on their website. The interest in digital security among Swedish libraries is linked to privacy concerns for groups of people with the need of high digital protection. The interest was sparked by Edward Snowden revelations of mass surveillance and the refugee crisis in 2015. Conclusion. Contextual integrity was used to evaluate libraries’ practice of using social plugins on their web-sites. The evaluation showed that the practice encroaches on information norms normally taken for granted in the library. The use of social plugins should be cancelled. Libraries have a responsibility to secure the privacy of their users, and CI is a useful concept to evaluate different information practices.This is a two years master’s thesis in library and information science.