<p><strong>Purpose:</strong> The purpose of this study is to analyze how employees perceive their leader / manager. How the leader / manager perceives himself in relation to employees and what differences exist.</p><p><strong>Research Method:</strong> The information was made through a qualitative approach. The study includes interviews with semi-structured questions and a subjective selection. The authors interviewed seven respondents from a service company. Based on the information the authors have attempted to draw parallels between the leader’s behaviour and theories involving different leadership styles and see how the employees perceive the leader.</p><p><strong>Conclusions:</strong> The employees and the leader have the same ideas about what is a good leadership. The leader has the right knowledge to be a leader and to maintain the company. The leader works with different leadership styles. It’s the situation that determines how the leader will respond to the problem.</p>

Purpose: The purpose of this study is to analyze how employees perceive their leader / manager. How the leader / manager perceives himself in relation to employees and what differences exist. Research Method: The information was made through a qualitative approach. The study includes interviews with semi-structured questions and a subjective selection. The authors interviewed seven respondents from a service company. Based on the information the authors have attempted to draw parallels between the leader’s behaviour and theories involving different leadership styles and see how the employees perceive the leader. Conclusions: The employees and the leader have the same ideas about what is a good leadership. The leader has the right knowledge to be a leader and to maintain the company. The leader works with different leadership styles. It’s the situation that determines how the leader will respond to the problem.