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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

Razvoj modela konkurentnosti malih i srednjih preduzeća u tranzicionim uslovima / Development of Competitiveness Model of Small and Medium Sized Enterprises in Transitional Context

Zrnić Danica 01 October 2014 (has links)
<p>U disertaciji je kreiran novi model<br />konkurentnosti malih i srednjih preduzeća u<br />tranzicionim uslovima u funkciji optimizacije<br />performansi, održanja i sticanja konkurentnosti.<br />Istraživanje omogućuje identifikovanje ključnih<br />indikatora konkurentnosti malih i srednjih<br />preduzeća u tranzicionim uslovima, ali i njihovu<br />evaluaciju, na taj način pružajući malim i<br />srednjim preduzećima neophodan alat koji<br />omogućuje efikasno praćenje i procenu<br />konkurentnosti, merenje efikasnosti poslovanja,<br />upoređivanje sa konkurentima, kao i<br />formulisanje adekvatne konkurentske strategije.<br />U disertaciji se na odgovarajući način može<br />sagledati signifikantnost eksternih faktora<br />okruženja, kao i konkurentskih strategija i<br />njihova korelacija sa identifikovanim ključnim<br />indikatorima konkurentnosti malih i srednjih<br />preduzeća u tranzicionim uslovima, čime se<br />uspostavlja veza između konkurentnosti malih i<br />srednjih preduzeća u tranzicionim uslovima i<br />primene odgovarajućih strategija u poslovanju.</p> / <p><span style="font-size:10px;">A new competitiveness model of small and<br />medium sized enteprises in transitional context<br />has been created in this dissertation, as a<br />function of performance optimization,<br />maintenance and acquisition of competitiveness.<br />This research enables identification of key<br />competitiveness indicators of small and medium<br />sized enterprises in transition economies, as well<br />as their evaluation, thus providing small and<br />medium sized enteprises with a necessary tool<br />for efficient monitoring and assessment of<br />competitiveness, business efficiency<br />measurement, benchmarking, as well as<br />formulation of adequate competitive strategies.<br />The significance of external environmental<br />factors, as well as of competitive strategies, and<br />their correlation with the identified key<br />competitiveness indicators of small and medium<br />sized enteprises in the transitional context can<br />be adequately observed, thus establishing the<br />relationship between competitiveness of small<br />and medium sized enterprises in transition<br />economies and implementation of adequate<br />business strategies.</span></p>
2

Uma an??lise da rela????o entre o capital intelectual de uma organiza????o p??blica brasileira e o seu desempenho: o caso do Instittuto Nacional da Seguridade Social - INSS

Oliveira, Pedro de 31 August 2006 (has links)
Submitted by Elba Lopes (elba.lopes@fecap.br) on 2016-01-27T12:34:30Z No. of bitstreams: 2 license_rdf: 23148 bytes, checksum: 9da0b6dfac957114c6a7714714b86306 (MD5) Pedro_de_Oliveira.pdf: 637237 bytes, checksum: efde0586a138b0db8f9ce76edafba44e (MD5) / Made available in DSpace on 2016-01-27T12:34:30Z (GMT). No. of bitstreams: 2 license_rdf: 23148 bytes, checksum: 9da0b6dfac957114c6a7714714b86306 (MD5) Pedro_de_Oliveira.pdf: 637237 bytes, checksum: efde0586a138b0db8f9ce76edafba44e (MD5) Previous issue date: 2006-08-31 / The intellectual capital is characterized as an intangible asset, which has been considered as the most important factor on the results of the organizations. In that sense, this study analyzes the relation between the intellectual capital and the performance of a Brazilian public organization. This is an exploratory research which was carried out on the Instituto Nacional da Seguridade Social - INSS, a public organization responsible for the management of financial resources which represents about 8% of the GNP. In order to achieve the proposal objectives, first some intellectual capital indicators were select from the model named Skandia developed by Edvinsson and Malone (1998) and some variables related to the activities performed by the unit studied. Later, it was collected data from INSS, regarding to the Benefits Department. After the data collection and the statistical treatment, it was possible to establish relations between the intellectual capital indicators and some performance variables of this organization. The reached results show that the indicators related to the experience of the civil servants, the aging of the systems, and the services available in the web, have contributed to the better results, which can be explained by the accuracy and the reduction in the time of analysis process. However, the indicators related to training and education didn't show a significant relation to the chosen variables, which suggests that external factors should be considered in a future research. / O capital intelectual caracteriza-se como um ativo intang??vel, que vem sendo considerado como o fator diferencial nos resultados das organiza????es privadas. Nesse sentido, este estudo analisa a rela????o entre o capital intelectual de uma organiza????o p??blica brasileira e seu desempenho. Trata-se de uma pesquisa explorat??ria, realizada em uma unidade do Instituto Nacional da Seguridade Social - INSS, ??rg??o respons??vel pela gest??o de recursos financeiros que representam cerca de 8% do PIB do pa??s. Para consecu????o do objetivo proposto, foram inicialmente selecionados indicadores de capital intelectual do modelo Skandia, desenvolvido por Edvinsson e Malone (1998), e indicadores de desempenho pertinentes ??s atividades da unidade objeto de estudo. Posteriormente, foram coletados dados junto ao INSS, referentes ?? divis??o de benef??cios concedidos aos segurados. Ap??s a coleta e tratamento estat??stico dos dados foi poss??vel estabelecer rela????es entre os referidos indicadores de capital intelectual e algumas vari??veis que mostram o desempenho da institui????o. Os resultados obtidos mostram que os indicadores "experi??ncia do servidor p??blico", "maturidade dos sistemas" e "utiliza????o dos servi??os dispon??veis na internet" contribu??ram para um melhor desempenho, representado por uma melhor qualidade e menor tempo de an??lise para a concess??o dos benef??cios. J?? os indicadores referentes a treinamento e grau de escolaridade de pessoal n??o apresentaram uma rela????o direta com as vari??veis de desempenho selecionadas, o que sugere que outros fatores externos devam ser considerados em pesquisas futuras.

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