Environmental testing industry is a kind of knowledge industry, also a kind of technical service industry. People who engaged in environmental testing services are all knowledge workers. A knowledge worker¡¦s benefit to a company could be in the form of developing business intelligence or variety of other important gains in knowledge that aid the business. It is necessary for a company to build up its human resource management system(HRMS) in such competitive market nowadays. Peter Drucker(1989) pointed that the quality, performance, and achievement of management people is the critical issue for deciding the fate of a company. Management people is the key to success, so how to strengthen and develop the competence of management people is very important. Human resource is the intellectual capital of knowledge industry. It also could be the capital of technical service industry. Purpose of the study is to realize what should be the competence of management people and how will it be of help to the HRMS within the case environmental laboratory. It could maximize the effectiveness of human resource investment and enhance the selecting, cultivating, retaining, and positioning people in an innovation way. People who take the advantage of their management competence will positively bring in sustainable growth in profitability. Through reviewing of the essays and theses, induction of the interview information, the writer found that the conceptual difference is existence in reality of training and promotion sub-system between management people and its existing HRMS. Management people need an integrated training sub-system for developing their management competence. And, they need a clear, definite, and quantitative sub-system for promotion appraisal. Most of the interviewee were sure these two sub-system could encourage and retain good people for the company. If the case company could improve these two sub-system of the whole HRMS, it will acquire the consistency of both people and company as well as the synergistic effects. The results and suggestions of the study is wishing to benefit environmental testing industry by enhancing the management competence. Furthermore, it is wishing to benefit all other testing related industries as well.