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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

Svenska reklambyråers användande av upplevelsedesign / Swedish advertising agencies’ use of experience design

Stafås, Matilda January 2020 (has links)
Upplevelsedesign kan ge positiva effekter, både rent ekonomiskt men också i hur något uppfattas. För att fler ska få möjlighet att använda sig av upplevelsedesign krävs det att kunskap finns om ämnet inom reklambyråbranschen. Därför undersöker denna studie i vilken utsträckning svenska reklambyråer känner till begreppet upplevelsedesign och hur de använder sig av den typen av design. Syftet är att studien skulle kunna användas som underlag för att se utvecklingsmöjligheter inom ämnet hos svenska reklambyråer samt upptäcka nya möjliga områden för implementering av upplevelsedesign. Undersökningen genomfördes genom en kartläggning där semistrukturerade intervjuer med personer från fem olika byråer och en enkätundersökning utfördes. Resultatet av kartläggningen visade att de flesta hade hört talas om upplevelsedesign tidigare men få i reklambyråbranschen använder begreppet själva. Samtliga hade dock andra begrepp som de förknippade med upplevelsedesign som de var mer bekanta med, så som user experience, customer experience eller experience design. Majoriteten av respondenterna jobbar enligt dem själva med någon form av upplevelsedesign. Det visade sig även att olika byråer jobbar med detta på olika sätt. Den metod som användes mest var storytelling, UX och att göra något tråkigt roligt. Upplevelsefokuserade områden och branscher var de som ansågs vara enklast att applicera upplevelsedesign på och det var även där de ansåg sig jobba aktivt med upplevelsedesign idag. De allra flesta ansåg dock att upplevelsedesign går att applicera på allt. / Experience design can have positive effects, both financially but also in how something is perceived. In order for more people to have the opportunity to use experience design, it’s important that the advertising agency industry have knowledge of the subject. Therefore, this study examines the extent to which Swedish advertising agencies know the term of experience design and how they use this type of design. The purpose of this work is that it could be used as a basis for seeing development opportunities within the subject at Swedish advertising agencies. It could also be used to discover new potential areas for implementation of experience design The study was conducted through a survey with semi-structured interviews, with people from five different agencies, and a questionnaire. The results of the survey showed that most people had heard about experience design before, but few in the advertising agency industry use the term themselves. However, all had other terms that they associated with the Swedish term of experience design that they were more familiar with, such as user experience, customer experience or experience design (English terms). According to them, the majority of respondents work with some form of experience design. It was also found that different agencies work with this in different ways. The method most commonly used was storytelling, UX and making something boring fun. Experience-focused areas and industries were the ones that were considered the easiest to apply experience design to, and this is also where they considered themselves to work actively with experience design today. However, most people felt that experience design could be applied to everything.

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