<p>Modern information technology increases the use of computers in training systems as well as in command-and-control systems in military services and public-safety organizations. This computerization combined with new threats present a challenging complexity. Situational awareness in evolving distributed operations and follow-up in training systems depends on humans in the field reporting observations of events. The use of this observer-reported information can be largely improved by implementation of models supporting both reporting and computer representation of objects and phenomena in operations.</p><p>This thesis characterises and describes observer model-based data collection in distributed tactical operations, where multiple, dispersed units work to achieve common goals. Reconstruction and exploration of multimedia representations of operations is becoming an established means for supporting taskforce training. We explore how modelling of operational processes and entities can support observer data collection and increase information content in mission histories. We use realistic exercises for testing developed models, methods and tools for observer data collection and transfer results to live operations.</p><p>The main contribution of this thesis is the systematic description of the model-based approach to using observers for data collection. Methodological aspects in using humans to collect data to be used in information systems, and also modelling aspects for phenomena occurring in emergency response and communication areas contribute to the body of research. We describe a general methodology for using human observers to collect adequate data for use in information systems. In addition, we describe methods and tools to collect data on the chain of medical attendance in emergency response exercises, and on command-and-control processes in several domains.</p>

Modern information technology increases the use of computers in training systems as well as in command-and-control systems in military services and public-safety organizations. This computerization combined with new threats present a challenging complexity. Situational awareness in evolving distributed operations and follow-up in training systems depends on humans in the field reporting observations of events. The use of this observer-reported information can be largely improved by implementation of models supporting both reporting and computer representation of objects and phenomena in operations. This thesis characterises and describes observer model-based data collection in distributed tactical operations, where multiple, dispersed units work to achieve common goals. Reconstruction and exploration of multimedia representations of operations is becoming an established means for supporting taskforce training. We explore how modelling of operational processes and entities can support observer data collection and increase information content in mission histories. We use realistic exercises for testing developed models, methods and tools for observer data collection and transfer results to live operations. The main contribution of this thesis is the systematic description of the model-based approach to using observers for data collection. Methodological aspects in using humans to collect data to be used in information systems, and also modelling aspects for phenomena occurring in emergency response and communication areas contribute to the body of research. We describe a general methodology for using human observers to collect adequate data for use in information systems. In addition, we describe methods and tools to collect data on the chain of medical attendance in emergency response exercises, and on command-and-control processes in several domains.