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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

The Relationship between Abusive Supervision and Deviant Behavior: The Mediating Effect of Work-Family Conflict and the Moderating Effect of Social Support

Chu, Hsiao-min 02 February 2012 (has links)
In recent years, studies have discussed the abusive supervision behavior in the organizations. Especially, supervisors¡¦ abusive supervision behaviors were believed to have negative effects on subordinates. However, the relationship between supervisors¡¦ abusive supervision behaviors, subordinates¡¦ work-family conflict, and deviant behavior remained unclear. For this reason, this study intends correlating supervisors¡¦ abusive supervision behaviors and subordinates¡¦ work-family conflict with deviant behavior. In this study, abusive supervision is the independent variable; Deviant behavior is the dependent variable; Work-family conflict is the mediator. Besides, we defined social support (family-supportive policies, perceived organizational work¡Vfamily support, and perceived coworker support) as a moderator not only between supervisors¡¦ abusive supervision behaviors and subordinates¡¦ work-family conflict, but also between work-family conflict and deviant behavior. The subjects of the study who are selected by convenience sampling and the data are collected using dyad-approach are common enterprise employees from manufacturing, high-tech industry, and service industry in Taiwan. Two hundred and twelve effective questionnaires (106 supervisor-subordinate dyadic data) of the survey are retrieved. Moreover, the analytic tools such as descriptive analysis, confirmatory factor analysis (CFA), linear structural relation, hierarchical regression analysis, and sobel test are utilized to analyze the result of the survey and to verify the assumptions of the study. The findings of the study are as follows. (1) Abusive supervision correlates positively with work-family conflict. (2) Work-family conflict also has significantly positive correlation with deviant behavior. (3) Mediating effect of work-family conflict is significant. (4) Family-supportive policies moderate the relationship between Abusive supervision and work-family conflict. The findings highly support the hypothesis I made, and also testify some researcher¡¦s suggestions. Further from this research, I also offer some suggestions for management and practice to the issue and following related research.

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