Made available in DSpace on 2016-04-28T20:12:48Z (GMT). No. of bitstreams: 1 2006-Luis Henrique Lenke de Souza.pdf: 563330 bytes, checksum: 56f0e3194dcc3e1c3ef6e4dc74b4db7b (MD5) Previous issue date: 2006-01-23 / This paper is based on a study of case that was done in the catering service from the Thirty Second Motorized Infantry Battalion (32? BI Mtz), located in Petr?polis RJ. This section is responsible for the cooking of the meals that are served in the Thirty Second Motorized Infantry Battalion (32? BI Mtz). Looking forward to increasing the quality and security of the cooking process developed in the Thirty Second Motorized Infantry Battalion, the current study has as an objective to propose a methodology of application of the Hazard Analysis and Critical Control Point system (HACCP). The study is based on the qualitative method; and as a data gathering instrument, in-depth interviews, direct observation, and files and documentation verification were utilized. Initially, bibliographic researches were done, in a way to give foundation to the given study of case. Second, the necessary data was gathered and the results were condensed into three groups: results of characterization of the object of study, results of characterization of the general situation and results of characterization of the production flux. Taking in consideration this information and what already exists in literature, a methodology of application of the HACCP system, focused on the reality of the catering service of a military organization, was suggested. This way, evidences were sought that the HACCP system helps in the control, and increases the quality and security of the cooking process. Nevertheless, it was noticed that the establishment of the HACCP system needs some preliminary measures, on the part of the individuals responsible for the establishment and on the part of the operational level members. Thus, it was noticed that it is worthless to introduce the system HACCP if the organization has not incorporated and materialized the ideas and impositions of the principles of the Sanitations Standard Operating Procedures (SSOP) and the good manufacturing practices (GMP) to its a routine. Consequently, through the process of analytic generalization, the objective is to extend the conclusions of this study to other catering services of other Military Organizations. Therefore, the current study tried to present a methodology of application of the HACCP system focused on the catering service of a Military Organization and compatible with the values, culture and mission of the Brazilian Army Institution. / Este trabalho est? baseado num estudo de caso que foi realizado no Servi?o de Aprovisionamento do Trig?simo Segundo Batalh?o de Infantaria Motorizado(32? BI Mtz), localizado na cidade de Petr?polis-RJ. O referido objeto de estudo ? uma se??o respons?vel pela confec??o das refei??es servidas no Trig?simo Segundo Batalh?o de Infantaria Motorizado. Visando aumentar a qualidade e seguran?a do processo de confec??o de alimentos desenvolvido no 32? BI Mtz, o presente trabalho apresenta como objetivo propor uma metodologia de aplica??o do sistema de an?lise de perigos e pontos cr?ticos de controle(APPCC).O estudo baseia-se no m?todo qualitativo e como instrumentos de coleta de dados foram utilizadas as entrevistas em profundidade, a observa??o direta e a verifica??o de arquivos e documenta??es. Inicialmente, foram realizadas pesquisas bibliogr?ficas, de maneira a embasar e alicer?ar o estudo de caso desenvolvido. Num segundo momento, a coleta de dados foi realizada e os resultados foram condensados em tr?s grupos: resultados de caracteriza??o do objeto de estudo, resultados de caracteriza??o da situa??o geral e resultados de caracteriza??o do fluxo de produ??o. A partir destas informa??es e do existente na literatura, uma metodologia de aplica??o do sistema APPCC, voltada para a realidade do servi?o de aprovisionamento de uma Organiza??o Militar, foi sugerida. Desta maneira, foram buscadas evid?ncias que o sistema APPCC auxilia no controle e aumenta a qualidade e seguran?a dos processos de confec??o de alimentos. N?o obstante, foi constatado que a implanta??o do sistema APPCC requer algumas medidas preliminares,por parte dos agentes respons?veis pela implanta??o e por parte do integrantes de n?vel operacional. Assim, foi constatado que n?o adianta querer implantar o sistema APPCC se a organiza??o ainda n?o incorporou e materializou em sua rotina as id?ias e imposi??es dos princ?pios de Procedimentos Padronizados de Higiene Operacional (PPHO) e de Boas Pr?ticas de Fabrica??o (BPF). Desta forma, atrav?s do processo de generaliza??o anal?tica, objetivase estender as conclus?es, que foram atingidas, a outros servi?os de aprovisionamento de outras Organiza??es Militares. Assim, o presente trabalho procurou apresentar uma metodologia de aplica??o do sistema APPCC vocacionada para o servi?o de aprovisionamento de uma organiza??o militar e compat?vel com os valores, cultura e miss?o da Institui??o Ex?rcito Brasileiro.