Thesis (M.B.A.)—Boston University.

The longstanding framing of accountability in principal-agent terms has encouraged adversarial and oppositional interactions and ways of thinking amongst nonprofit and funding agency practitioners within government-nonprofit relationships. These interactions are deeply rooted in the accountability claims made by government funders and responded to by nonprofit practitioners. This dissertation outlines the implications of nonprofit-government contracting for participating nonprofit organizations and explores various strategies practitioners in those institutions utilize to respond to the challenges raised by their relationship to public funders. To understand the tensions surrounding government accountability claims, I provide an overview of the emergence of the contracting regime and an exploration of the understanding of accountability that has attended its evolution. Through an in-depth qualitative case study, constructed on the basis of interviews, observation, and document analysis and following a grounded theory approach to analysis, I explore various nonprofit manager responses to the norms and pressures of the contracting regime. I chronicle nonprofit practitioners\' responses to contracting regime pressures, including accepting those norms, even when arguably inimical to their organization\'s mission, ignoring them in favor of serving clients, or leaving the employ of organizations altogether. I also explore examples of practitioner efforts to navigate outside of the contracting regime\'s antagonistic framing and engage both with powerful stakeholders and others in their organizations to negotiate changes. Drawing on the theoretical lens of agonism, I examine the context and characteristics of those responses to provide insights into how nonprofit managers might move beyond antagonistic accountability frames. / Ph. D.

Nonprofits, including cultural organizations, are increasingly relying upon fees for service as part of their operating budgets. Arts organizations have taken an increasingly prominent role in arts education starting with federal budget cuts in the 1960s and 1970s. There is a lack of data on the effects of partnering with schools on nonprofit arts organizations as well as the effects of government contracting on nonprofits.This study consists of an email/internet survey to determine how contracting with schools to provide arts activities affects nonprofit arts agency independence, vendorism, bureaucratization, costs, and artistic quality. The survey was pilot tested with 22 leaders of arts organizations. The survey was emailed to a random sample of 680 leaders of American nonprofit arts organizations identified as art museums; ballet; dance; music; music groups, bands and ensembles; opera; singing choral; symphony orchestras; theaters; and visual arts organizations. Responses were gathered from 280 respondents for a 41% response rate. The researcher analyzed the data using frequencies, cross tabulations, logistic regression, and linear regression.This study reveals limited negative effects on arts organizations of partnering with schools. The major findings of this study support Lester Salamon's (1995) theory that bureaucratization is among the most likely effects of government contracting on nonprofits, and a study of nonprofits by Patricia Hughes and William Luksetich (2004) indicating that greater reliance on private funding does not divert funding fiom program service delivery. Organizations that partner with schools have greater odds of being affected by rules and regulations compared to those that do not partner with schools, but these rules seem to fall within acceptable limits for arts organizations of the types studied.Earning higher levels of income from school partnerships does not make arts organizations less likely to advocate for arts education, change artistic direction or offer significantly different programs, or impose unreimbursed costs.This study does not support Bruno Frey's (2003) Crowding Theory of the effect of external rewards on creativity. More collaborative types of school activity had no effect on organizational creativity in this study. However, enhanced artistic growth appears to be an important positive effect of school partnerships.

Access to federal contracts is often a challenge for service-disabled, veteran-owned business (SDVOB) leaders because of business size and competition in the environment. The purpose of this qualitative, multiple case study was to explore the strategies that 5 SDVOB leaders from 5 different businesses in the Northeastern United States used to win federal contracts. Porter's generic strategies for competitive advantage was the conceptual framework for the study. Five company leaders who won $1 million or more in federal contracts were contacted from the Vendor Information Pages database of the Department of Veterans Affairs to participate in the study. Data were collected via semistructured interviews and archival documents. Data analysis consisted of compiling the data, coding for emergent and a priori codes, disassembling the data into common codes, reassembling the data into themes, interpreting the meaning, and reporting the themes (strategies). Eight themes regarding winning federal contracts emerged. The eight themes were process improvement/optimization, understanding requirements, preventing trial and error, personalizing services, understanding the client, access to external capital/resources, understanding the procurement process, and forward-planning. SDVOB leaders may use the results of this study to secure larger contracts in less time by adopting successful strategies that have won federal contracts. Positive social change implications include the potential for further empowerment, success, and profitability of SDVOBs, as well as other minority-owned firms. Further success of SDVOBs may provide long-term employment and increased tax revenue for communities.

This thesis seeks to explain the evolution of non-state welfare provision in the People’s Republic of China under Xi Jinping and his recent predecessors. In particular, it examines the emergence, spread and institutionalization of a policy of government contracting services to non-governmental organizational (NGOs) and related political dynamics at the national, local, and state-NGO interaction levels. This thesis makes several theoretical claims regarding the causes and process of institutional change and the political implications of these transformations. I contend that decentralization, international influences, and authoritarian consolidation have combined to produce gradual institutional change characterized by processes of layering, conversion, and drift. These incremental changes have led to local institutional frameworks and practices of government contracting that remain incomplete and beset by unequal power dynamics between party-state and NGO actors. Notwithstanding the intent to increase the supply of services and promote state-NGO collaboration at local levels, purchase-of-service contracting policies are inseparable from strategies of political control, consent making, and governing techniques deployed by the ruling party-state. This dissertation reveals the presence of informal rules and power relations between purchasers and regulators (local governments) and service providers (NGOs) behind the façade of increasingly institutionalized state-NGO partnerships and of market-based standardized bidding competition processes. In this context, NGOs have adopted mitigating and adaptive strategies in order to cope with new opportunities and constraints. This thesis draws on interviews with NGO leaders and subject matter experts conducted during fieldwork in Shanghai, Beijing and Nanjing. It also leverages policy documents, media sources, and an extensive review of distinct bodies of scholarly literature.

Inadequate resources, poor market strategy, competition, contract regulation, and disparate performance outcomes are issues small business owners face while competing for government contracts. The purpose of this correlational study was to examine the market orientation-business performance relationship and the influence of market factors among veteran-owned small businesses competing for government contracts in the United States. A survey with adapted MARKOR and Government Regulation Lassez-Faire scales was administered to 203 veteran-owned small business owners. Resource-advantage theory served as the theoretical foundation for this study. The results of the multiple linear regression were significant, suggesting that market orientation relates to firm performance and total contract revenue. However, the regression models had a poor fit, with R-² values ranging from .019 to .094, suggesting that significant results of this study lacked the power to conclude predictive accuracy. Market orientation did not significantly relate to contract bid to win rate and number of years in the government market. The PROCESS moderation analysis provided mixed results for market factors' influence on the market orientation relationship with business performance outcomes. Study participants were market-oriented, with few seeing corresponding success. The introduction of new variables is necessary to make future models useful. Implications for positive social change include guidance for better-fitting models, ones that will inform the efforts to improve the survivability of small businesses in the B2G market. Veteran-owned small business owners should not waste resources on market orientation as a sole strategic focus for capturing and winning government contracts.

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