Goal 6 of the United Nations Development Program’s new Sustainable Development Goals aims to ensure availability of clean water and sustainable management practices to all by the year 2030. Peace Corps Panama partners with communities in order to help provide sustainable water solutions to communities in need. Water, Sanitation, and Hygiene (WASH) Volunteers spend at least two years living in a community to identify and implement solutions to water problems and train local water committees on how to maintain their improved systems. A common solution for unequal distribution of flow in the distribution network of a gravity flow water system is through the installation of flow reducers before each faucet. These can be sized with the help of NeatWork, a free, downloadable compute software. In Panama, flow reducers (also referred to as orifices) are manufactured to create a perforated plastic diaphragm fitting placed in the distribution pipe or union section upstream of a faucet. They help ensure longevity of the aqueduct by balancing the flows between houses, thus, enabling continuous water flow for all users. An important characteristic of flow reducers is that while they can be installed in new water sys-tems, they can also be installed in existing systems to fix inequalities from inadequate original designs or extensions to the systems. However, little guidance exists for volunteers or commu-nities to ensure the sustainability of these projects. Accordingly, the object of this thesis was to investigate how adding houses to existing aqueducts would affect its serviceability and how to determine a way for communities to size the flow reducers for future houses. The existing gravity flow water system in Santa Cruz, Panamá was surveyed including all the potential houses which were then analyzed using NeatWork. The results demonstrate that while it is better to include all potential locations during the initial survey, if it expands at an average growth rate, additional houses may decrease serviceability, but in a negligible way that will not affect the overall reliability of the distribution system. Utilizing NeatWork, this research showed it is able to determine ideal sizes of flow reducers for additional houses that could be added. Patterns were identified and used to simplify flow reducer sizing so that community members could do it themselves. While most of the time, the ideal flow reducer size for a new house will be the same size as the flow reducer size that is installed in the closest house that is already connected to the aqueduct, sometimes this is not the case. This typically occurs towards the end of branches and in areas where not all flow reducer sizes are present. These areas are clearly identified to the water committee on a map of the distribution system that was provided to various water committee members. With this map and simple instructions, the Santa Cruz water committee can continue correctly adding flow reducers to new houses. Through the research of this thesis, fabricating and installing flow reducers in the Santa Cruz water distribution system, and working alongside community members many lessons were learned about flow reducers and best practices. This knowledge has been converted into a guide about sustainable flow reducer projects. It has been left with current volunteers and the director of training for the WASH sector of Peace Corps Panama so that the volunteers can adapt the developed tools in their own communities.

In the early 1990s, the United Nations (UN) recognized water as a finite resource to the entire ecosystem with an economic value that should be developed and managed based on the participatory approach using the Integrated Water Resource Management (IWRM) strategy. Many studies on water management practices have thus emerged in the developing world. Of particular interest to this work is the management of water through metering, price-setting, and rule enforcement in the rural setting in piped, community-owned water systems. There is very little published information regarding metering, enforcement experiments, and experiences in these systems. This is because metering and enforcement mechanisms are not typically included in rural piped community-managed water supply system design and water committee training schemes. Along with an increase in population growth and changing climate patterns, there is a burgeoning interest to manage demand and reduce non-revenue water (NRW) in urban utilities in developing countries. Metering is often the demand management tool considered because it has been reported to increase customer payment rates as well as social equity. Rural, community-managed systems often suffer high failure rates due to the lack of preventative maintenance, which maybe closely linked to customer dissatisfaction and non-payment of tariffs. The inclusion of a metering and enforcement program to such systems may help to address the problem of high rates of premature failure. An inclusion of a metering program for rural community-managed water supply systems is a non-trivial task in terms of cost as well as the system designer’s time, thus there is significant interest in ensuring such a program’s success. Many field workers may have familiarity with water system design but not specifically in the area of water flow metering and currently no beginner-level resources are publicly available. This work is ultimately intended to facilitate the inclusion of metering into rural, piped, community-managed water supply systems through: 1) compilation of technical information regarding metering which would be accessible to field practitioners and relevant to the rural community-managed setting, 2) a proposed decision-making tool to facilitate the selection of the most appropriate meter for the community, 3) proposed installation tips, and 4) suggested strategies for including metering into the community-management model. Objectives 1, 3, and 4 were pursued via review of industry, peer-reviewed, and field literature along with the author’s personal experience. Multiple criteria decision analysis (MCDA) was the method proposed for aiding in the selection of the most appropriate meter type. It was determined that four types of meters are used for residential metering in developed and developing urban utility-managed systems: the nutating disc, oscillating piston, multi-jet, and single-jet. The nutating disc and oscillating piston meters operate through a volumetric or displacement mechanism, while the single- and multi-jet meters function through a velocity or non-displacement mechanism. While a lot of variation between models of meters exists, there are fewer characteristics that can be used to differentiate between mechanisms. After applying the multiple-criteria decision analysis to aid in the selection of the most appropriate meter for a rural, community-managed systems, the nutating disc and oscillating piston types of meters were most preferred under the set of criteria chosen by the author for the purpose of example in this analysis. It is recommended that meter selection be performed on a site-specific basis with local stakeholder involvement for criteria determination. Meter installation is similar for all four types of meters and whichever type of meter is chosen, it should be protected from tampering. Increasing-block pricing is recommended to accompany metering in order to motivate water conservation. The size and price of the initial block of water should be determined according to the system’s operation and maintenance costs as well as users’ willingness to pay information. Field practitioners should prepare the community to take over the metering program by providing basic training to the users and selected meter readers/technicians.