This study focuses on the needs of parents of learners with hearing impairments in a mainstream school. Since 1994, South African society has undergone massive changes informed by the Constitution based on a human rights perspective. The ultimate aim is an inclusive society based on the principles of democracy. The educational system has been transformed from one which supported exclusivity and inequalities on the basis of language, colour and ability to one which embraces diversity and inclusivity. The release of Education White Paper 6: Building an Inclusive Education and Training System (Department of Education, 2001) was the culmination of a process of restructuring of the education system to cater for all learners. Engelbrecht & Green (2001:6) emphasise that inclusive education is not about how to assimilate individual learners with identified special needs into existing forms of schooling, but about restructuring schools and education systems so that they can accommodate the learning needs of every individual. The new dispensation has made it possible for parents to assume the role of partners in education. Although School Governing Bodies have been established, parents still need a lot of support in order to play a meaningful role. In the case of parents of learners with hearing impairments in mainstream schools, there is a lot of ground that must still be covered in terms of their needs. In carrying out this research, an exploratory, descriptive, contextual and qualitative design was undertaken to find out what type of support is needed by parents who have children with hearing impairments in a mainstream school. Interviews were conducted with parents who have children with hearing impairments. During the interviews, ethical measures were adhered to and steps to ensure trustworthiness were also followed. Data were analysed and distinctive patterns of concerns emerged from the data, relating to the type of support parents needed. The findings indicate that in terms of the needs of parents of learners with hearing impairments in mainstream schools, Parent-school Partnerships; Capacity Building; Support Processes, Support and Networking; and Shared Decision-making were aspects identified by parents that had to be addressed. Based on the findings, it is recommended that schools lead the process, and that education officials be involved at all levels. The establishment of parent support groups will enable parents to be active agents of change in addressing their needs. District officials, governmental sectors, as well as community organizations serving the interests of learners who have hearing impairments, need to provide expertise and support for parents in starting and maintaining these processes. / Prof. R.E. Swart