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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.

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Automatic Speech Quality Assessment in Unified Communication : A Case Study / Automatisk utvärdering av samtalskvalitet inom integrerad kommunikation : en fallstudie

Larsson Alm, Kevin January 2019 (has links)
Speech as a medium for communication has always been important in its ability to convey our ideas, personality and emotions. It is therefore not strange that Quality of Experience (QoE) becomes central to any business relying on voice communication. Using Unified Communication (UC) systems, users can communicate with each other in several ways using many different devices, making QoE an important aspect for such systems. For this thesis, automatic methods for assessing speech quality of the voice calls in Briteback’s UC application is studied, including a comparison of the researched methods. Three methods all using a Gaussian Mixture Model (GMM) as a regressor, paired with extraction of Human Factor Cepstral Coefficients (HFCC), Gammatone Frequency Cepstral Coefficients (GFCC) and Modified Mel Frequency Cepstrum Coefficients (MMFCC) features respectively is studied. The method based on HFCC feature extraction shows better performance in general compared to the two other methods, but all methods show comparatively low performance compared to literature. This most likely stems from implementation errors, showing the difference between theory and practice in the literature, together with the lack of reference implementations. Further work with practical aspects in mind, such as reference implementations or verification tools can make the field more popular and increase its use in the real world.
speech
voice
communication
qoe
quality of experience
unified communication
uc
speech quality assessment
speech quality
voice calls
gaussian mixture model
gmm
gaussian mixture regression
gmr
mel frequency cepstrum coefficients
mfcc
human feature cepstrum coefficients
hfcc
gfcc
Software Engineering
Programvaruteknik

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