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Discrimination and its effects in the electricity industry / P.D. Molefe.Molefe, Pinkie Dikeletso January 2009 (has links)
Aim
This study contends and explains why discrimination in the workforce is a growing problem that has affected thousands of organisations, large and small, operating in today's global marketplace. The research is aimed at describing the perceived experiences of discrimination as well as its effects on employees within the organisation.
Method
Using a qualitative research design, interviews were used to facilitate the informal
sharing of experiences amongst employees. The purpose of this was to understand the
different experiences employees had and the impact discrimination had on the individual performance within the organisation.
Results
Results reveal that employees experience three broad categories of activities that led to experiences of discrimination, namely activities that relates to management and supervision, daily interaction between various groups from diverse backgrounds and unfair general human resource functions.
Conclusion
The results of the empirical study were discussed according to the themes of
Supervision/ Management, Human Resources/ Employee relations and Interactions. It
was found that employees were exposed to different types of discrimination, which are
explored in the literature review. / Thesis (M.B.A.)--North-West University, Vaal Triangle Campus, 2010.
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