Submitted by Valdinei Souza (neisouza@hotmail.com) on 2015-11-16T14:12:10Z No. of bitstreams: 1 DISSERTAÇÃO - ILIDIO.pdf: 1670478 bytes, checksum: 7c15564f44cc744c6f27cae23755dfab (MD5) / Approved for entry into archive by Urania Araujo (urania@ufba.br) on 2015-12-10T21:10:06Z (GMT) No. of bitstreams: 1 DISSERTAÇÃO - ILIDIO.pdf: 1670478 bytes, checksum: 7c15564f44cc744c6f27cae23755dfab (MD5) / Made available in DSpace on 2015-12-10T21:10:06Z (GMT). No. of bitstreams: 1 DISSERTAÇÃO - ILIDIO.pdf: 1670478 bytes, checksum: 7c15564f44cc744c6f27cae23755dfab (MD5) / A sociedade pós-moderna surge como um protótipo do novo papel que a informação e conhecimento desempenham para o progresso social, econômico, tecnológico e científico. Este cenário conduziu a novos desafios para o aprofundamento dos aspectos educacionais ligados à Ciência da Informação, através formação de usuários em um processo construtivista que contribua para potencializar os indivíduos de competência informacional. Esta pesquisa começou com cinco questões norteadoras: a) Como está sendo feito o processo de integração da competência informacional no planejamento da BCE? b) A BCE detém infraestrutura e recursos adequados para desenvolver a formação em competência informacional? c) O processo de formação de usuários da BCE segue modelos teóricos e práticos internacionalmente definidos? d) Qual é o perfil dos profissionais de informação da BCE em relação aos aspectos ligados à formação continuada? e) A formação de usuários da BCE favorece o desenvolvimento de competências de busca e uso da informação na comunidade acadêmica da UEM? Estas questões constituem a base do trajeto desta pesquisa que apresenta os resultados referentes à Dissertação de Mestrado em Ciência da Informação do Programa de Pós-graduação em Ciência da Informação da Universidade Federal da Bahia (PPGCI-UFBA). O objetivo foi o de investigar as ações de integração da competência informacional no planejamento das bibliotecas universitárias de Moçambique, tendo como estudo de caso a Biblioteca Central Brazão Mazula da Universidade Eduardo Mondlane. Adotou-se o referencial teórico de autores e organizações internacionais ligadas à competência informacional, com ênfase para a American College Research Association (ACRL) e o Modelo de Formação de Usuários (MOFUS), que apresentam modelos de programas de competência informacional, com enfoque no processo construtivista de aprendizagem, em que os sujeitos desenvolvem estratégias de busca e uso da informação de forma independente a partir de um processo de mediação. Pautou-se por um processo de combinação de técnicas, conforme as etapas da pesquisa, através da aplicação de questionários, realização de entrevistas e da observação direta como instrumentos de coleta de informação nos sujeitos da pesquisa constituídos por estudantes de graduação da universidade e por profissionais que atuam na BCE. A partir das abordagens qualitativa e quantitativa, a pesquisa desvelou a integração da competência informacional no planejamento da BCE ainda é incipiente e se alia ao desconhecimento dos modelos teóricos e metodológicos ligados a esta prática na contemporaneidade. Estas constatações conduzem-nos à proposição da redefinição do programa de formação da BCE, visando adequá-lo às recomendações teóricas da competência informacional. Esse contexto pressupõe a formação continuada dos profissionais da informação da BCE, de modo a exercerem com eficácia sua função educacional através da mediação da informação. / ABSTRACT The post-modern society has emerged from the new social role of information and knowledge for the economic, technological and scientific progress. This context has brought new challenges for the deepening of educational aspects related to Information Science, through the user education in constructivist process that allow to potentiate individual information literacy. This research begins with five guiding questions: a) how is being done the process of integration of information literacy in the planning of BCE? b) Does BCE has adequate infrastructures and resources to implement information literacy programs? c) The process of training users of BCE follows internationally defined theoretical e practical models? d) What is the profile of information professionals of BCE in aspects related to lifelong education? e) Is that user education of BCE favors the development of searching skills and use of information in academic community of Eduardo Mondlane University? These issues form basis of the path of this research, which presents the results of Master Degree’s thesis in Information Science in the Post-graduation Program in Information Science of Bahia Federal University (PPGCI-UFBA). The objective was to investigate the actions of information literacy incorporation in the planning of University Library of Mozambique, having Brazão Mazula Central Library of Eduardo Mondlane University as the case of study. Adopted the theoretical framework of authors and international organizations related to information literacy, with emphasis on the American College Research Library (ACRL) and Model of User Education (MOFUS) which present models of information literacy programs, focusing on the constructivist learning process, in which individuals develop search strategies and use of information independently from a mediation process. This study was guided by process of combining techniques according the steps of the research, adopting questionnaires, interviews and direct observation as instruments for collecting data. Using quality and quantity approaches, this research found the incipient incorporation of information literacy in BCE planning, including the lack of theoretical and methodological procedures related to user education in contemporary era. These results lead us to suggest the redefinition of user education program of BCE, in order for adapting it to theoretical recommendations of information literacy. This scenario demands the lifelong learning of librarians of BCE, in order to exercise effectively their role of information mediation.

Submitted by Jussara Moore (jussaramoore@id.uff.br) on 2017-02-14T16:29:12Z No. of bitstreams: 1 DissertaçãoRodolfoversãofinal.pdf: 1223582 bytes, checksum: 6c13bbc3131a980c5b9d126f24425a96 (MD5) / Approved for entry into archive by Jussara Moore (jussaramoore@id.uff.br) on 2017-02-14T16:29:49Z (GMT) No. of bitstreams: 1 DissertaçãoRodolfoversãofinal.pdf: 1223582 bytes, checksum: 6c13bbc3131a980c5b9d126f24425a96 (MD5) / Made available in DSpace on 2017-02-14T16:29:49Z (GMT). No. of bitstreams: 1 DissertaçãoRodolfoversãofinal.pdf: 1223582 bytes, checksum: 6c13bbc3131a980c5b9d126f24425a96 (MD5) / Esta pesquisa tem como objeto os discursos dos profissionais da informação circulantes nos canais informais profissionais na Internet. O objetivo geral da pesquisa é conhecer as relações de força que constituem os discursos das representações sobre o profissional da informação nos canais informais de comunicação profissional na Internet. A questão que norteou a pesquisa foi: como se dão e se textualizam os discursos das representações sobre o profissional da informação nos canais informais de comunicação profissional na Internet? Para responder essa questão traçamos como objetivos específicos: compreender as conjunturas históricas e os possíveis campos de disputa existente sobre a identidade do profissional da informação; compreender os fundamentos teóricos e metodológicos da Análise de Discurso de Linha Francesa; identificar blogs, websites e redes sociais na Internet dedicados aos objetos informacionais e seus campos profissionais; evidenciar as estratégias discursivas e redes de sentido nos discursos das representações sobre o profissional da informação no universo dos canais informais de comunicação profissional na Internet. Metodologicamente, utilizamos, diante dos objetivos delimitados: os fundamentos teóricos e metodológicos da Análise do Discurso de Linha Francesa; o levantamento e mapeamento de canais informais de comunicação profissional na Internet e a análise das Sequências Discursivas Autônomas selecionadas. Como base teórica, utilizamos as literaturas das áreas de Biblioteconomia, Ciência da Informação, Comunicação Social e Documentação. Encontramos como resultados, em linhas gerais, redes de sentidos, gestos interpretativos e representações imaginárias calcados na crença na imaterialidade, na “assepsia” da informação, na necessidade de “superação do passado” e das atividades tradicionais da área, na abordagem individualista de marketing pessoal, na ideia futurista profissional e no imaginário de cientificidade da Ciência da Informação. / This research was focused on the speeches of the professional informal channels of communication on the Internet. The overall goal of the research is to understand the power relations that constitute the discourses of representations of the information professional in informal channels of professional communication on the Internet. The question that guided the research was: how do the speeches of the representations about the information Professional on the informal channels of professional communication on the Internet are developed? To answer this question we set the following particular goals: understanding the historical situations and the possible existing fields of dispute about the identity of the information professional; understand the theoretical and methodological foundations of French Discourse Analysis; identify blogs, websites and social networking sites dedicated to information objects and their professional fields; highlight the discursive strategies and networks of meaning in the speeches of representations about the information professional in the informal channels’s world of professional communication on the Internet. Methodologically, we used, according to the defined objectives: the theoretical and methodological foundations of French Discourse Analysis; the surveying and mapping of informal channels of professional communication on the Internet and the analysis of Sequences Discursive Autonomous. As a theoretical basis, we based ourselves on the literature of library areas, Information Science, Media and Documentation. As a result, in general, we could find networks of meaning, interpretative gestures and imaginary representations rooted in the belief in the immateriality, the "sterilization" of information, the need for "overcoming the past" and the traditional activities of the area, in the individualistic approach of the personal marketing, in the futuristic view and in the imaginary scientificity of Information Science.

Descreve e analisa a participação do Profissional da Informação no Sistema da Qualidade nas Empresas, com ênfase no controle de documentos e registros da Qualidade. Os objetivos do estudo são: Colaborar para o enriquecimento teórico do tema, através da realização de uma revisão de literatura; Contribuir para a conscientização dos Profissionais da Informação nas Empresas quanto à sua atuação no gerenciamento da informação do Sistema da Qualidade; Apresentar conceitos básicos para a implantação do Controle de Documentos baseado na ISO 9000, com o objetivo de apoiar a efetiva participação do Profissional da Informação nos Sistemas da Qualidade; e Analisar uma experiência prática de atuação de Profissionais da Informação em Sistemas da Qualidade, por intermédio de Estudo de Caso, realizado no Serviço de Informação da COPENE. Com esta pesquisa, conclui-se que o Profissional da Informação tem capacidade profissional para atuar em Sistemas da Qualidade, principalmente tendo em vista sua similaridade com Sistemas de Informação, área de atuação deste profissional. É feita uma análise sobre o perfil básico esperado deste Profissional, relacionado a fatores comportamentais, situacionais, técnicos e intelectuais. / Describes and analyses the participation of the Information Professional in the Quality System, with a special focus on document Control and Quality records. The objectives of the study are: to contribute to the theorethical strenghtening of the theme, by a literatura review; to contribute to Information Professionals working in companies, enlightening them about their roles in the Quality System Information Management; to present the basic concepts for the introduction of Document Control based on ISO-9000, with the objective of giving support to the effective participation of the Information Professionals in the Quality Systems; and, by a case study of COPENE’s Information Service, analyse a practical experience of Information Professionals working in Quality Systems. By this research, it is possible to conclude that the Information Professional has the ability to work in Quality Systems, principally due to its similarity to the Information Systems. Furthermore, an analysis of the basic profile of this professional is proposed, relating it to behavioral, environmental, technical and intellectual factors.

Staff training, education and development has come to the forefront in most organizations. Managers and employers have realized the benefits of training and developing their staff and various government initiatives have been introduced that highlight this. Library and Information Services took some time to realize the importance of training and developing their staff, more specifically continuing professional development. The study investigates staff training, education and development at the Durban Metropolitan Library (DML) and establishes the perceptions of staff about current training and development offered. The need for, and appreciation of the training and development offered, was evident. No structured program for staff training and development exist in DML. It is recommended that DML implement the Chartered Institute of Library and Information Professionals, previously known as the Library Association, Framework for Continuing Professional Development if it intends to survive in the competitive, changing environment. This will ensure that the organization functions according to the promulgated government regulations and has skilled, competent staff. / Information Science / (M.A. (Information Science))

Staff training, education and development has come to the forefront in most organizations. Managers and employers have realized the benefits of training and developing their staff and various government initiatives have been introduced that highlight this. Library and Information Services took some time to realize the importance of training and developing their staff, more specifically continuing professional development. The study investigates staff training, education and development at the Durban Metropolitan Library (DML) and establishes the perceptions of staff about current training and development offered. The need for, and appreciation of the training and development offered, was evident. No structured program for staff training and development exist in DML. It is recommended that DML implement the Chartered Institute of Library and Information Professionals, previously known as the Library Association, Framework for Continuing Professional Development if it intends to survive in the competitive, changing environment. This will ensure that the organization functions according to the promulgated government regulations and has skilled, competent staff. / Information Science / (M.A. (Information Science))

The aim of the diploma thesis is to outline the possibilities of information support of project teams by an Informational Specialist. The theoretical part introduces different project management methodologies and further specifies the individual project phases as seen by PMBoK methodology. In the chapters focusing on each of the phases of a project, all necessary input sources as well as all output documents that are essential for the project to move on to its next phase are defined and elaborated on. This part is followed by a description of possibilities of information support for working with information sources and creating output documents with regard to competencies, which an Information Specialist should have. Key in this respect is the third and the fourth chapter, including specific proposals on the possibility of information support of a project team by an Information Specialist. The practical part is focused on the role of an Information Specialist in the implementation of a specific project in a company - in particular, a major financial institution on the Czech market. While the theoretical part is based on the study of literature, the practical part is mainly based on personal consultation with a Project Manager of the company.

The thesis focuses on the profession of librarian and information professional in health care in the context of lifelong learning. The target group are professionals of information institutions in the network of public health information services in the Czech Republic. Content analysis of Czech and foreign materials and sociological quantitative research carried out by questionnaires in the Czech Republic's health information institutions are methods for analysing the needs of the librarian and information specialist in the health care sector in the Czech Republic. The output is a proposal of the concept of a lifelong professional education program called Competencies of the medical librarian for the performance of library and information activities. The lifelong education of medical librarians in connection with the concept of lifelong education of librarians in the Czech Republic is a process that will enable to gain necessary qualifications (professional knowledge and skills, general skills and soft skills) to perform this responsible and demanding profession.