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<p>Over the past few decades, issues of school violence and crime have received international attention. High profile events, such as the Columbine or Virginia Tech school shootings, have led schools and boards of education world-wide to create and implement numerous policies and procedures in an attempt to keep students safe. However, data on school violence trends demonstrate a far more equivocal situation. School violence trends demonstrate stability over time at low levels of actual violence. In this dissertation, I attempt to account for the gap between the high number of school responses and the relatively low and stable trends in the prevalence of school crime and violence. Three main hypotheses, stemming from the culture of fear, institutional theory, and confirmatory bias, account for this gap. The culture of fear hypotheses suggests that the gap has been created by widespread fear that is pervasive, decoupled from the ecology of school crime and violence, and generated widely by the mass media. Although this is a cultural theory, institutional theory takes an organizational approach to account for this gap. Institutional theory suggests that the gap has been created by institutional processes of schools seeking legitimacy and reflecting how centralized hierarchies respond to the institutional environment, where fear takes a more loosely coupled form, and can be sensitive to the ecological variation of school crime and violence. The third hypothesis is a cognitive one, and suggests that confirmatory bias processes are the mechanisms by which scattered and sporadic acts of school violence receive large scale exposure, and therefore not only are able to generate cultures of fear, but also serve to legitimate policy. These three hypotheses are tested using a mixed-methods approach, including 66 interviews with key-players associated with schools (students, teachers, administrators, and parents), descriptive analyses of existing survey data (e.g., National statistics; Safe Schools Survey), and a content analysis of the media’s presentation of issues surrounding school crime and violence. This mixed methods approach provides a unique and holistic approach to test these hypotheses, asking several different research questions of various levels of analysis (from the individual to the community). Explaining the gap between school violence trends and school responses provides a unique contribution to the literature: it furthers our understanding of the complexities associated with school safety; it operationalizes and tests the culture of fear theory which, to date, has not been accomplished, and; it utilizes institutional theory and confirmatory bias in new ways, by applying them to issues of school safety.</p> / Doctor of Philosophy (PhD)

Esports, or competitive video gaming competitions, have grown in popularity to have millions of global fans, spectators, and participants. Sport organizations, including leagues and teams, are increasingly affiliating, or dovetailing, with esports organizations. Although the meteoric rise of esports presents sport organizations with growth opportunities to connect with these markets, esports remain shrouded in uncertainty, stigma, and stereotypes that impede the convergence of industries. The growing affiliation between these two industries allows researchers to gain insight into the strategic actions of sport organizations despite the institutional constraints that influence their behavior. This dissertation includes three essays that address—with respect to esports—the (1) strategic resources and core competencies of sport organizations; (2) sensemaking of actors within sport organizations; and (3) institutional creation strategies within heavily regulated fields. Essay one consists of an explanatory, qualitative study of professional sport teams diversifying into the esports industry. As sport organizations mature, they will need to seek growth opportunities beyond their core industry and compete with formally tangentially related firms. The nascent esports industry has been embraced by sport organizations (e.g., leagues, teams), many of whom use existing resources and best practices from traditional sport to manage their esports property. This trend provides a salient context to identify how sport organizations are using their resources in a new marketspace and what they can provide to non-sport organizations. Guided by strategic management perspectives of the resource-based view (RBV), knowledge-based view (KBV), and resource orchestration (RO), the purpose of essay one is to examine how sport organizations leverage their core competencies to create a sustainable competitive advantage. The findings support the hypothesis that the existing resources of sport organizations such as physical venues and existing departments (e.g., legal, marketing, sales departments) are used to support sport organizations operations in the esports industry. Moreover, the findings identify that the tacit knowledge embedded in the human capital of sport organizations is a salient resource that helps them generate a competitive advantage against non-sport organizations. While tacit knowledge is a driver of competitive advantage, it is the supporting structures and departments that allows sport organizations to use this knowledge efficiently and effectively. Thus, by operating at the intersection of sport, entertainment, and media, sport organizations are increasingly competing with formally tangentially related firms, and can use their embedded resources and structure when competing with these firms. Essay two focuses on the integration of esports by a first-mover sport organization. Essay two employs an exploratory case study of the Philadelphia 76ers of the National Basketball League (NBA) and their integration of an esports team. The 76ers were the first North American professional sports organization to purchase and integrate an esports team. Novel technologies and practices, such as esports, are surrounded by uncertainty and are generally met with resistance (Huber, 1990) with their integration contingent upon internal and external constituent support. Actors, individuals within the 76ers, had to position and garner support for esports, which are representative of the novel practices and technologies influencing the way sport organizations are managed. In essay two an institutional creation work perspective is linked with sensemaking and related constructs to examine how actors within the 76ers helped create and give meaning—sensemaking—to esports. The findings of essay two support how actors within the 76ers were able to foster a progressive culture to create a shared understanding of esports and use this understanding to influence the sensemaking of others—sensegiving. In particular, the 76ers linked the managerial components of operating a sports team to operating an esports team. Yet the 76ers were deliberate in their approach, limiting cross-promotions between the fanbases of the 76ers and their esports team. By connecting institutional creation work with sensemaking, essay two contributes to how actors can proactively take actions to garner constituent support. Moreover, the findings of essay two support that sensemaking is a critical antecedent of sensegiving, as a shared understanding within an organization is a necessary prerequisite to influence the sensemaking of others (i.e., sensegiving). Essay two provides actors within the field of sport integrating novel practices and activities (e.g., augmented and virtual reality, in-game sports betting, wearable fitness devices, mediated sports consumption) strategies to proactively garner support for their integration. Essay two focuses on the integration of esports by professional sport organizations. Essay three utilizes an exploratory qualitative approach to identify the institutional creation strategies associated with integrating collegiate esports programs within the heavily regulated field of U.S. collegiate athletics. The findings of essay three support how actors need to go beyond creating a shared understanding to integrate novel activities. Actors must also influence the cognitive schema of other actors to facilitate the integration of novel practices and activities. Specifically, they can build on the concept of sportification (Heere, 2018) to both communicate and present esports in a manner consistent with traditional sports, using the concept of sport as a legitimizing agent. Collectively, the three essays support how sport organizations can seize growth opportunities with respect to their institutional environment. Sport organizations must recognize their institutional confines, but also can be strategic in their actions by focusing on their financial performance and sustainability in lieu of their constraints. This research contributes to a deeper understanding regarding how the institutional and strategic concerns of sport organizations influence their efficient and effective management. The research lays a foundation for a stream of future research on the strategic growth and long-term viability of sport organizations both within and beyond the esports industry. / Tourism and Sport

This dissertation sought to develop a grounded theory explaining how ENGOs assess the environmental performance of firms, select target industries and firms, and influence those targeted industries and firms. A preliminary model based on research in the fields of social movements, neo-institutional theory, stakeholder theory, and corporate social performance was developed. The model contained 21 propositions: seven regarding assessment, nine regarding targeting, and five regarding influencing. Interviews were conducted with 33 representatives of five ENGOs: Natural Resources Defense Council (NRDC), Greenpeace, Environmental Defense (ED), World Resources Institute (WRI), and Union of Concerned Scientists (UCS). NRDC and WRI served as pilot studies. NRDC, Greenpeace, and ED were considered case studies for the purpose of drawing inferences about the propositions. Insufficient interviews were conducted at WRI and UCS to draw inferences from them; however, data from these interviews was included in the dissertation to the extent it provided additional support for the inferences drawn. Qualitative methods were used to analyze the data. Results regarding the propositions were presented, as well as additional findings going beyond the propositions. A grounded theory of how ENGOs assess, target, and influence firms was developed based on the results; a model to accompany the grounded theory was also developed. / Ph. D.

Veterans who served our country, return with a wealth of experience that transfer into military credit for prior service. These transfer credits in institutions of higher education apply towards education degree attainment. With colleges and universities implementing individual policies for acceptance of credits, veterans experience a loss of credits leading to a duplication of required classes to achieve degrees. To understand inconsistent practices, both federal and institutions of higher education polices are examined. Framed by institutionalization theory, this research sheds light on the public policy process and administration of credit at the organization over time. The study provides findings for how the largest public college and higher education institution in the state of California awards academic credit for military education. Evidence suggests that public higher education institutions adapt based on effective leaders who define and defend the organization's institutional values and mission. This study provides findings on institutional adaptations to create policies and practices that public administrators use to apply transfer military credit into postsecondary academic credit. The focus is on postsecondary credit transferred, or articulated, by entering military first-year students using the GI Bill. The study asks how have major institutions of higher education formalized institutional policies and practices on awarding academic credit for military education? / Doctor of Philosophy / This study provides findings on institutional adaptations to create policies and practices that public administrators use to apply transfer military credit into postsecondary academic credit. The focus is on postsecondary credit transferred, or articulated, by entering military first-year students using the GI Bill. The study asks how have major institutions of higher education formalized institutional policies and practices on awarding academic credit for military education?

The number of Ombudsman offices in U.S. federal agencies rose dramatically in the 1990s. This study investigates why, despite the efforts of policymakers to force staff reductions across the federal government, Ombudsman offices continued to be established to the point that almost every agency has an Ombudsman. This study uses neo-institutionalist theory to pinpoint indicators that explain what has triggered the proliferation of external facing Ombudsmen in the federal government. The results of this historical retrospective investigation, which uses a mixed methods approach, indicate that the offices were created to ensure procedural justice and as a response to both: stakeholder pressures (since the population became more vocal and active, demanding access to the government, transparency, and accountability) and congressional mandates (such as the Administrative Dispute Resolution Act (ADRA) of 1990 and 1996 the Alternative Dispute Resolution Acts from 1998). This is consistent with neo-institutionalist expectations that organizations change as the result of pressures from forces in the environment combined with the drive for survival. As change accelerates, isomorphism occurs as organizations and agencies adopt strategies that have worked for other similar organizations in their environment. / Ph. D. / This study investigates why, despite the efforts of policymakers to force staff reductions across the federal government, external facing Ombudsman offices continued to be established in the U.S. federal government, to the point that almost every agency has an Ombudsman. This study uses neo-institutionalist theory to pinpoint indicators that explain what has triggered the proliferation of these entities. The results of this historical retrospective investigation indicate that the offices were created to ensure procedural justice and as a response to both: stakeholder pressures (since the population became more vocal and active, demanding access to the government, transparency, and accountability) and congressional mandates (such as the Administrative Dispute Resolution Act (ADRA) of 1990 and 1996 the Alternative Dispute Resolution Acts from 1998).

No / In this article, the authors examine how the internal audit function maintains its legitimacy when enterprise resource planning systems are introduced. This work centers on an in-depth case study of a multinational bank and finds that enterprise resource planning systems impose an institutional logic of control based on interlinked assumptions. These assumptions motivate changes in the practice and structure of the internal audit function to become an integrated and comprehensive function to maintain its legitimacy.

Yes / We examine the relationships among religious governance, especially Islamic governance quality (IGQ), national governance quality (NGQ), and risk management and disclosure practices (RDPs), and consequently ascertain whether NGQ has a moderating influence on the IGQ–RDPs nexus. Using one of the largest data sets relating to Islamic banks from 10 Middle East and North Africa (MENA) countries from 2006 to 2013, our findings are threefold. First, we find that RDPs are higher in banks with higher IGQ. Second, we find that RDPs are higher in banks from countries with higher NGQ. Finally, we find that NGQ has a moderating effect on the IGQ–RDPs nexus. Our findings are robust to alternative RDP measures and estimation techniques. These results imply that the quality of disclosure depends on the nature of the macro-social-level factors, such as religion that have remained largely unexplored in business and society research, and, therefore, have important implications for policy makers.

This study aimed at filling in the gap in the literature by examining the organizational identity (OI) of a group of private not-for-profit liberal arts colleges (LACs) and their change and/or stability over time. The OIs were investigated by employing a qualitative content analysis for the strategic plans of eleven LACs over time. The selected colleges represented the distinctive characteristics of a LAC though they have made a critical organizational change by adding vocational programs to their curriculum. Findings indicated that the colleges have developed more complex dynamic OIs over time where both change and stability were interacting. Internal and external pressures shaped the organizational identities of the colleges. The colleges could remain some of their distinctive features while other markers of distinctiveness were less pronounced. OI, as a means to combine insights from the classic and new versions of institutional theory, could offer a fruitful link between the normative and the intraorganizational elements of this theory.