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Représentations du suicide chez des intervenants œuvrant dans des centres de crise communautairesHuot, Nicole 08 1900 (has links)
No description available.
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Telefonická krizová intervence (Specifika práce na lince důvěry) / Telephone Crisis Intervention (Specific Aspects of working at Helpline)Pittnerová, Monika January 2011 (has links)
The thesis explains the concept of crisis, crisis intervention and telephone crisis intervention, its procedures and techniques. It's focused on history of Helplines not only in Czech Republic but also in the world. It looks closely at the format and principles involved in Helpline call management. The thesis identifies requirements that are imposed on trained specialists and presents some of the institutions that organize training in telephone crisis intervention. Not only Czech but also international organizations focusing on telephone crisis interventions are introduced. A telephone counselors might be at risk for so-cold "burnout syndrome", therefore, the thesis includes chapters devoted to supervision practice and mental hygiene. Finally, the specific Helpline calls are listed.
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