Made available in DSpace on 2016-04-04T18:29:42Z (GMT). No. of bitstreams: 1 JULIANA B OLIVEIRA.pdf: 397845 bytes, checksum: 1fe218cc24459ea6207d54fdd25797e5 (MD5) Previous issue date: 2007-12-14 / In an effort to identify responses pointing towards resilience in the behavioral system of individuals who are successful in confronting adversities and also to understand how such behaviors unfold 220 people were interviewed for the event 148 women and 72 men. The following instruments were used: Identification Data Form Inventory of Stress Symptoms (I.S.S.) Database of Stress Source and Database of Behaviors Pointing to Resilience. It is observed that 72% of individuals are stressed. There is notably a frequent occurrence of psychological symptoms and 76% of the individuals agree to be daily susceptible to innumerous stressful situations. The main stressor refers to the administration of personal tasks especially if the individual is a female and it also refers to the work itself. It is noted that men show a more frequent behavior of resilience than women do. Moreover men manifest a greater ability to control emotions and to face new challenges. However it is noticed both in men and women that those individuals with more distinguished sense of self-control and ability to understand the basis of adversities and those who are optimistic and sympathetic are less likely to develop symptoms of chronic stress. A balanced emotional attitude is considered the main protection factor. Most of those individuals who are not stressed consider that effective skills to confront the adversities are learned throughout the course of their lives. / A fim de identificar comportamentos indicadores de resili?ncia no repert?rio comportamental de indiv?duos que obt?m sucesso no enfrentamento de adversidades e o modo como tais comportamentos foram desenvolvidos, entrevistaram-se 220 pessoas, das quais, 148 mulheres e 72 homens. Utilizaram-se os seguintes instrumentos: Formul?rio de Dados de Identifica??o, Invent?rio de Sintomas de Stress (I.S.S.L.), Levantamento de Fontes de Stress e Levantamento de Comportamentos Indicadores de Resili?ncia. Observou-se que 72% dos participantes apresentaram stress. Houve maior freq??ncia de sintomas psicol?gicos e 76% dos participantes consideraram-se expostos a muitas fontes cotidianas de stress. Os principais estressores encontrados referem-se ? administra??o de rotinas pessoais, especialmente no caso das mulheres, e ao trabalho. Os homens apresentaram maior freq??ncia de comportamentos indicadores de resili?ncia do que as mulheres e demonstraram maior habilidade em regular emo??es e em se predispor a novos desafios. Em ambos os sexos, constatou-se que pessoas com maior senso de auto-efic?cia e com habilidade em analisar as causas das adversidades, controlar emo??es, ser otimista e se comportar com empatia est?o menos expostas ao risco de desenvolver quadros de stress cr?nico. A regula??o emocional mostrou-se o mais influente fator de prote??o. A maioria dos participantes n?o estressados considerou que o repert?rio eficaz de enfrentamento de adversidades foi aprendido ao longo de sua hist?ria de vida.