Abstract In order to make the limited manpower of judges concentrated on the core trialaffairs for the decrease or avoidance of the delay of cases, Judicial Yuan positivelypromote the Judicial Process Management System. Judicial process management isoriginally a system developed for the decrease of cases under delayed trial. Its centralthinking is that the judge will not start to intervene the trial until the case is close to thestage suitable for bringing to trial. The preparation work before that is to be positivelyhandled by a small number of judges and sufficient auxiliary manpower led by them. Asa result, the limited manpower of judges is able to concentrate their time and energy on oyer and judgment. Hence, the cases can be rapidly under trial, alleviating the caseburden of judges. This system has changed the traditional case separation model.Therefore, as from May 1, 2007 and June 1, 2007, Kaohsiung District Court and TaoyuanDistrict Court respectively started adopting this system to conduct trial handling of civilcases and criminal cases, with a trial period lasting for two years. In view of the localityfactor, and focusing on the Judicial Process Management System applied by Kaohsiung District Court to the handling of cases, the study just obtains materials from the localsources, and ttempts to employ the management implication to carry out this research,intending to construct a Judicial process Management System which is applicable to thecourts of Taiwan. Attempting to start the research from the angle of management, this paper adoptsthe research methods of literature analysis method, in-depth interview method and synthetic induction method, and combines them with multiple case analysis method to investigate and analyze the related problems. In the past, the judicial circle enormously stressed the cultivation of legal personnel and expertise, but obviously neglected the judicial administrative management. Along with the acceleration of reform steps, it is required to import administrative management system to the judicial circle. Focusing on the current predicaments of judicial administrative management in Taiwan, including the obstruction coming from the internal personnel and the restriction of external ordinance system, the study makes the related analyses, and expects to have an insight into the problems through the improvement way of the use of the readjusted human resources. The study pays concerns for, expands and increases the functions of legal supporting staff, and establishes the handling process of the judicial cases of Taiwan and the standard process of the time limit. Apart from absorbing the experience of the international advanced countries, the study cautiously and seriously considers the judicial culture itself in Taiwan, as well as the merits and demerits found in the cultivation restrictions of legal personnel. These two aspects are mutually integrated, hoping to bring greater progress to the judicial management policy of Taiwan, and turn it to be more complete. The construction of an efficient judicial institution has to be added with appropriate manpower and equipments. As observed from the experience of trial implementation of Judicial Process Management System, if it is hoped to pursue a rapid handling of cases, all the cases entering the court have to be strictly controlled, and promptly arranged to enter the trial procedures. The judges will not start to intervene the handling of cases until it is close to the stage suitable for bringing a case to trial. The study employs the concept of corporate operation management to promote Judicial Process Management System. The cases are to be handled by means of layering of team and division of labor. Let the human resources of the court perform the most effective distribution and use. In this way, the problems of serious accumulation of cases and poor efficiency of the trial of cases in different courts of Taiwan can be readily solved. In addition, to meet the concrete and objective conditions of the various courts of different grades in Taiwan, Judicial Process Management System has to be redesigned to meet the judicial process and methods of the local courts. Before the appearance of more positive and effective method, Judicial Process Management System can play a significant role in the process of judicial reform.

Com o objetivo de conferir efetividade ao princípio da razoável duração do processo, previsto pelo texto Constitucional de 1988, os Tribunais de Justiça do País e o Conselho Nacional de Justiça têm traçado estratégias, lançado metas e alterado o modo operacional e gerencial do sistema administrativo judicial. Na atualidade um instrumento eficaz na promoção da celeridade da prestação jurisdicional é processo eletrônico, instituído pela Lei 11.419 de 2006, que tem demonstrado êxito, vez que funciona de forma ininterrupta e de qualquer lugar do mundo por meio do acesso à internet, encurtando as barreiras impostas pelas distâncias territoriais, melhorando o acesso à justiça e reduzindo o tempo de tramitação dos processos. O Poder Judiciário Tocantinense encontra totalmente digitalizado, por meio do sistema e-Proc e conta com uma série de iniciativas visando uma prestação jurisdicional célere e efetiva, contudo ainda registra alto índice na taxa de congestionamento. Nesse cenário, e com o objetivo de encontrar alternativas para o melhor atendimento da celeridade e eficiência da prestação jurisdicional no âmbito Estadual, a presente pesquisa pautou-se no estudo do caso da Comarca de Dianópolis-TO, por meio do diagnóstico dos critérios de distribuição de atribuições dentro das serventias judiciais e da viabilidade da adoção de um plano de gestão da qualidade das unidades judiciais, como método para sistematizar os atos judiciais, equalizando a força e o volume de trabalho, no sentido de produzir uma prestação jurisdicional mais tempestiva e útil. A metodologia utilizada para consecução da pesquisa foi o método dedutivo, a partir da análise sociológica interna sobre a produtividade e celeridade relativa a dois períodos correcionais, ou seja, de maio de 2015 a maio de 2017, aliada à análise de literatura, levantamento e organização de dados estatísticos obtidos junto ao Tribunal de Justiça e Corregedoria Geral de Justiça do Estado do Tocantins, cuja análise sinalizou para a necessidade de um planejamento quanto à operacionalização dos serviços realizados junto às unidades judiciais locais, a fim de que os objetivos e metas concebidos no planejamento estratégico do TJTO, concernente a celeridade e utilidade da prestação jurisdicional, sejam alcançadas. / With the objective of giving effect to the principle of reasonable length of provided for in the 1988 Constitutional text, the country's Courts of Justice and the National Justice Council have drawn up strategies, set targets and changed the operational and managerial mode of the judicial administrative system. Nowadays, an effective instrument in promoting the speed of judicial provision is an electronic process, instituted by Law 11.419 of 2006, which has proved successful, since it operates uninterruptedly and from anywhere in the world through internet access, shortening the barriers imposed by territorial distances, improving access to justice and reducing the processing time of processes. The Tocantinense Judiciary Branch is fully digitized through the E-proc system and has a series of initiatives aimed at a speedy and effective judicial provision, yet it still has a high rate of congestion. In this scenario, and with the objective of finding alternatives for the best attendance of the speed and efficiency of the jurisdictional provision in the State scope, the present research will carry out the study of the case of the District of Dianópolis - TO, by means of the analysis of the criteria of distribution of attributions within the judicial services and the feasibility of adopting a quality management plan for judicial units, as a method to systematize judicial acts, equalizing force and workload, in order to produce a more timely and useful judicial service. The methodology used to achieve the research was the deductive method, based on the internal sociological analysis, on the productivity and celerity relative to two correctional periods, that is, from May of 2015 to May of 2017, combined with the compilation of literature, collection and organization of statistical data obtained from the Court of Justice and the General Department of Justice of the State of Tocantins, whose analysis, signaled the need for a plan for the operationalization of services performed with local judicial units, so that the objectives and goals conceived in the strategic planning of the TJTO regarding the speed and usefulness of the judicial service are achieved.