This quantitative study intends to identify how collective meaning-making elaborates on social media in terms of a rather new swedish concept, klimatsmart. User generated content, gathered under the hashtag #klimatsmart, is analyzed through quantitative content analysis and the study focuses on which climate friendly representations is created and further maintained on the social media platform Instagram. The approach combines an understanding of climate communication as well as how affective communities is formed in social media. The results show that commercial actors and individuals contribute with most content and that visual content of food and items of everyday use are the most common. A consumptionand recycling aspect often is mentioned along with this visual content. This indicates that the ideological negotiation in terms of the hashtag #klimatsmart is focused mainly to small lifestyle changes such as behavior linked to environmentally friendly consumption.

This thesis deals with the role of inspection in shaping the policy of increasing the quality of social services in the Czech Republic from the perspective of the provider, the founder and policy makers. The policy of improving the quality intentions and direction, which should lead to the identification of existing service levels, remedy identified problems and improve performance at different levels. The first part deals with general and specific quality concept in the market sector and in social services. The evaluation systems and quality management known from the commercial sector are presented and subsequently applied to the evaluation of the quality of social services. The practical part of my attempt is to answer the question, how inspection affects improving of policy-making quality of social services. The main method used is a case studies based on semi-structured interviews. In conclusion, the outputs describing the role of inspection from the perspective of individual actors are presented. Powered by TCPDF (www.tcpdf.org)