Retailers lost 5.1 million employees in 2016, which resulted in a loss of profitability. The purpose of this single case study was to explore strategies retail managers used to reduce turnover at one retail company in the southeastern United States. The conceptual framework for the study was transformational leadership. The target population consisted of 6 store managers who reduced employee turnover in the retail industry. Data collection methods included face-€to-€face, semistructured interviews and a review of the company documents. Yin's 5-step analysis was used to analyze data. Three themes emerged from data analysis: supportive management leadership style, competitive compensations, and provision of efficient and effective communications to employees. The results of the study indicated store managers' strategies that are essential to reducing employee turnover. The implications of this study for social change include the potential to generate new opportunities for employment and encourage prosperity for local families and the community by improving profitability and sustainability and promoting organizational growth in retail companies.

5 TITLE: Comparison of the terms of management and leadership AUTHOR: Jitka Vlková DEPARTMENT: Education Management Center SUPERVISOR: Mgr. Irena Lhotková, Ph.D. ABSTRACT: The final study deals with the issue of management - in terms of managing an organization, and with the issue of leadership - leading people. The theoretical part will clarify both particular terms: management and leadership in the first place. This part is based mainly on literature. This issue follows from a current problem, which is the fact that directors understand the role of leading people less important than the role of managing organization, or they marginalize this role for lack of time and pay more attention to economic and administrative work. Then, there is a problem to lead a nursery school. 6 Work with people is often disregarded and underestimated in schooling; most of schools is managed too much, and, on the other hand, there is a lack of leadership. This thesis follows results of Věra Fantová's research study from 2004. This research study confirmed that manager activities predominate over pedagogical activities. The study proved that directors are often burdened by frequently changed legislation, they have lack of time for pedagogical leading of school, and united school directors worry about leading people. We all know...