O presente estudo possui características de uma pesquisa de natureza exploratória, cujo objetivo é comparar a Reengenharia e a Qualidade Total, através de Critérios de Relevância identificados a partir de uma revisão dos clássicos da literatura administrativa. A idéia aqui esboçada é procurar identificar o que é essencial nestes novos modelos, e quais seriam suas contribuições mais significativas para entender tais tecnologias enquanto instrumentos eficazes para que as organizações façam aquilo que elas se propõem a fazer. O produto do presente estudo visa oferecer subsídios para o entendimento das duas abordagens, bem como representa a tentativa de sugerir alternativas para a ampliação das mesmas. / The present study has the characteristic of an exploratory research . The objective is to compare Reengineering and Total Quality based on relevance criteria identified through the sutdy of selected authors of the administrative theory. The main ideia here outlined isto look for the essential elements in each model and find out which are their most significant contributions to the understanding of these new technologies as efficient instruments for carrying out the, organization objectives. The final product of the present study is a better understanding of both approaches and na attempt to contribute to their improvement.

O presente estudo possui características de uma pesquisa de natureza exploratória, cujo objetivo é comparar a Reengenharia e a Qualidade Total, através de Critérios de Relevância identificados a partir de uma revisão dos clássicos da literatura administrativa. A idéia aqui esboçada é procurar identificar o que é essencial nestes novos modelos, e quais seriam suas contribuições mais significativas para entender tais tecnologias enquanto instrumentos eficazes para que as organizações façam aquilo que elas se propõem a fazer. O produto do presente estudo visa oferecer subsídios para o entendimento das duas abordagens, bem como representa a tentativa de sugerir alternativas para a ampliação das mesmas. / The present study has the characteristic of an exploratory research . The objective is to compare Reengineering and Total Quality based on relevance criteria identified through the sutdy of selected authors of the administrative theory. The main ideia here outlined isto look for the essential elements in each model and find out which are their most significant contributions to the understanding of these new technologies as efficient instruments for carrying out the, organization objectives. The final product of the present study is a better understanding of both approaches and na attempt to contribute to their improvement.

O presente estudo possui características de uma pesquisa de natureza exploratória, cujo objetivo é comparar a Reengenharia e a Qualidade Total, através de Critérios de Relevância identificados a partir de uma revisão dos clássicos da literatura administrativa. A idéia aqui esboçada é procurar identificar o que é essencial nestes novos modelos, e quais seriam suas contribuições mais significativas para entender tais tecnologias enquanto instrumentos eficazes para que as organizações façam aquilo que elas se propõem a fazer. O produto do presente estudo visa oferecer subsídios para o entendimento das duas abordagens, bem como representa a tentativa de sugerir alternativas para a ampliação das mesmas. / The present study has the characteristic of an exploratory research . The objective is to compare Reengineering and Total Quality based on relevance criteria identified through the sutdy of selected authors of the administrative theory. The main ideia here outlined isto look for the essential elements in each model and find out which are their most significant contributions to the understanding of these new technologies as efficient instruments for carrying out the, organization objectives. The final product of the present study is a better understanding of both approaches and na attempt to contribute to their improvement.

Text in German / This dissertation is a contribution to cybernetics, a sub-discipline ofPractical Theology. It is a dialogue between theology and management science. The first part discusses whether such a dialogue is reasonable at all. There are a lot of parallels between wisdom theology in the Old Testament and modern management theory. We discuss the benefits and the limitations of wisdom, and the way Israel took advantage of wisdom knowledge of the surrounding peoples. Finally, we draw conclusions for the way how church leadership could integrate knowledge from management theory. The main part of this dissertation is on anthropology and leadership. McGregor invented 1957/60 the so-called theories X andY. He demonstrated that leadership styles of managers are affected by the way they look at their subordinates. Leaders who regard people as lazy (theory X) will try to movitate people by extrinsic factors. Theory Y assumes that human beings have intrinsic motives to work. This assumption is an implicit basis of modem leadership concepts. The background and influence of these theories are explained. Especially, we follow the way from the anthropology of the reformators to theory X and from theory X (Taylorism) to theory Y. Limitations of theory Y are also discussed. In the next step we describe various facets of Old Testament anthropology dealing with man's willingness and capacity to work. The significance of the imago dei in this context is discussed by and large. Finally, we compare these facets with the theories X and Y. Result: The reformators emphasized one-sidedly the undignity of human beings implying that many Protestants consider theory Y as too positive, too humanistic. Old Testament portrays both the dignity and the undignity of human beings. Old Testament anthropology correlates better with theory Y. Thus theory Y is not an antibiblical theory. / Practical Theology / D.Th (Practical Theology)

Text in German / This dissertation is a contribution to cybernetics, a sub-discipline ofPractical Theology. It is a dialogue between theology and management science. The first part discusses whether such a dialogue is reasonable at all. There are a lot of parallels between wisdom theology in the Old Testament and modern management theory. We discuss the benefits and the limitations of wisdom, and the way Israel took advantage of wisdom knowledge of the surrounding peoples. Finally, we draw conclusions for the way how church leadership could integrate knowledge from management theory. The main part of this dissertation is on anthropology and leadership. McGregor invented 1957/60 the so-called theories X andY. He demonstrated that leadership styles of managers are affected by the way they look at their subordinates. Leaders who regard people as lazy (theory X) will try to movitate people by extrinsic factors. Theory Y assumes that human beings have intrinsic motives to work. This assumption is an implicit basis of modem leadership concepts. The background and influence of these theories are explained. Especially, we follow the way from the anthropology of the reformators to theory X and from theory X (Taylorism) to theory Y. Limitations of theory Y are also discussed. In the next step we describe various facets of Old Testament anthropology dealing with man's willingness and capacity to work. The significance of the imago dei in this context is discussed by and large. Finally, we compare these facets with the theories X and Y. Result: The reformators emphasized one-sidedly the undignity of human beings implying that many Protestants consider theory Y as too positive, too humanistic. Old Testament portrays both the dignity and the undignity of human beings. Old Testament anthropology correlates better with theory Y. Thus theory Y is not an antibiblical theory. / Philosophy, Practical and Systematic Theology / D.Th (Practical Theology)