Made available in DSpace on 2016-07-27T14:21:18Z (GMT). No. of bitstreams: 1 MARGARETH RIBEIRO MACHADO SANTOS SILVA.pdf: 874151 bytes, checksum: f1ff6c0afe3ba6f3f13fedd0302ab9a0 (MD5) Previous issue date: 2006-11-27 / The present study has inquired about the relationship between the satisfaction and dissatisfaction of the axiological priorities and the health and wellness in the job. It was assured that the impossibility of accomplishment of the job values is related to the mental illnesses of the workers, and this relation is moderated by the age and the hierarchical level. It took part in this study, 220 workers from a mixed economy enterprise, the general health questionnaire (GHQ) and the scale of values related to work (EVT). The results confirmed that there is a moderated effect of the age over the relationship between dissatisfaction of the prestige values and mistrust towards the own performance and the psichological stress. It has been recognized differents levels of work satisfaction values, according to the age, the hierarchical level and job tenure. It hasn t been found differences according to the education and to the gender. The dissatisfation of the accomplishment was related to sintomatic scores in all the items of the GHQ: psychological stress, disturbance in the sleep, insecurity about the own performance, psycossomatic disease, desire of death and health in general. As a matter of fact, the perstige dissatisfaction is related to the mistrust towards the own performance and the desire of death. Theses results are discussed according to a theoretical report about values and mental health at work, and considering the sample characteristics and the enterprise which the data were collected. / O presente estudo investigou a relação entre (in)satisfação das prioridades axiológicas e saúde-doença mental no trabalho. Considerou que a impossibilidade de realização dos valores relativos ao trabalho está relacionada ao adoecimento mental de trabalhadores, e que tal relação é moderada pela idade e nível hierárquico. Participaram do estudo 220 empregados de uma organização de economia mista. Foram utilizados o questionário de saúde geral (QSG), de Goldberg e a escala de valores relativos ao trabalho (EVT). Os resultados confirmaram o efeito moderacional da idade, sobre a relação entre insatisfação do valor prestígio e desconfiança no tocante ao próprio desempenho e o estresse psíquico. Foram identificados diferentes níveis de satisfação dos valores laborais, conforme a idade, o nível hierárquico e o tempo de serviço na organização. Não foram encontradas diferenças segundo o gênero e a escolaridade. A insatisfação do valor realização relacionou-se com escores sintomáticos em todos os fatores do QSG: estresse psíquico, transtornos psicossomáticos, distúrbios do sono, desconfiança em relação ao próprio desempenho, desejo de morte e saúde geral. Também a insatisfação do valor prestígio relacionou-se diretamente com desconfiança no tocante ao próprio desempenho e desejo de morte. Os resultados foram discutidos à luz de referencial teórico sobre valores e saúde mental no trabalho, considerando características da amostra e da organização em que os dados foram obtidos.

Ce mémoire vise à vérifier l’effet modérateur du soutien social hors-travail sur la relation entre l’engagement organisationnel de type calculé et la détresse psychologique. Le soutien social hors-travail représente le réseau social externe au milieu professionnel du travailleur. L’engagement organisationnel de type calculé représente une forme d’engagement qui se manifeste lorsqu’un travailleur se sent obligé de demeurer à son travail pour des raisons extrinsèques plutôt que par choix personnel. La détresse psychologique représente un ensemble de symptômes inquiétants pouvant mener à des troubles de santé mentale. Un modèle conceptuel impliquant ces trois variables est développé, illustrant l’engagement calculé comme variable indépendante, la détresse psychologique comme variable dépendante et le soutien social hors-travail comme variable modératrice. De plus, plusieurs variables contrôles sont ajoutées à ce modèle. Pour parvenir à vérifier l’effet modérateur recherché, les données au premier cycle partiel de l’Étude Longitudinale de l’Observatoire sur la Santé et le Mieux-être au Travail (ELOSMET), basées sur un échantillon de 2400 travailleurs d’entreprises clientes de Morneau Shepell et Medavie/Croix Bleue, ont été utilisées. Dans un premier temps, des analyses descriptives ont été réalisées afin de relever les caractéristiques fondamentales de l’ensemble de l’échantillon de l’ELOSMET. Dans un deuxième temps, des analyses bivariées ont déterminé l’absence ou la présence de relation linéaire significative entre les variables. Enfin, des analyses multiniveaux ont permis d’établir les effets des différentes variables sur la détresse psychologique. Les résultats des analyses multiniveaux suggèrent que le niveau d’engagement de ce type est significativement associé à un niveau de détresse psychologique plus élevé. Ils ont également présenté une association significative entre un soutien social élevé et un niveau de détresse psychologique plus faible. Ceci dit, les analyses multiniveaux n’ont pas permis de confirmer le lien modérateur du soutien social hors-travail sur la relation entre l’engagement organisationnel de type calculé et la détresse psychologique. / The aim of this thesis is to verify the moderating effect of social support received outside of the workplace and its relationship between continuance organizational commitment and psychological distress. Social support outside of the workplace represents the support received from personal networks. Continuance organizational commitment represents the extrinsic motives to stay at a particular job alternately to its intrinsic motivation. Psychological distress represents a disturbing set of symptoms that can lead to mental health problems. A conceptual model involving these three variables is developed, presenting the continuance commitment as an independent variable, psychological distress as a dependant variable and social network support as a moderating variable. In addition, more variables are included in this model. The data used to verify the moderating effect is based on the first partial cycle of the “Étude Longitudinale de l’Observatoire sur la Santé et le Mieux-Être au Travail” (ELOSMET) sampling 2400 workers from Morneau Shepell and Medavie/Blue Cross. Firstly, the descriptive analysis was carried out to identify the fundamental characteristics of the sample. Secondly, a bivariate analysis determined the absence or the presence of significant linear relationship between variables. Lastly, a multilevel analysis enabled the study to find the different effects of the variables on psychological distress. These results suggest that the level of engagement of this type is highly correlated to a high level of psychological distress. They also showed a significant correlation between high social support and low psychological distress. That being said, multilevel analysis did not confirm a relationship of the moderated link of social support received outside of the workplace on the continuance organizational commitment and psychological distress.