Made available in DSpace on 2016-04-28T20:19:07Z (GMT). No. of bitstreams: 1 2006-Joao Luiz de Macedo.pdf: 447755 bytes, checksum: 609ba2d76dfbdccc13f27b181ecc6606 (MD5) Previous issue date: 2006-01-24 / The present work approaches the most important topic discussed by people who deal daily with human resources: the leadership. Leadership is necessary in all kinds of human organization, either in companies or in each of their departments. It is essential in all administration functions: the manager needs to know the human nature as well how to deal with people, that is, to lead. The purpose is to investigate how leadership is carried out in the organizations, identify the leadership styles used, verify if these styles are adequate for the organizations and analyse employee s reaction according to the leadership styles of their superiors. The methodology follow Yin s(2004) proposal as case study, and Fleury (1996) for investigation and comparison of organizational cultures:, analysing the history of organizations, the socialization of new members, the communication process the work process. The variables proposed for the social research try to find out about the human relationship politics, the reward politics, the recognition for good services, the chief s power of decision, the satisfaction of the subordinate in the accomplishment of tasks, the motivation subordinate, the level of mutual confidence and the orientation the subordinates. For this purpose, a qualitative research was realized in a military organization of the Army Force and in a private company. It was detected that each organization has a leadership style, in the exercise of leadership the personal ability is more important than the technical ones and that the successful managers build confidence relations with their subordinates. / O presente trabalho aborda o assunto mais discutido por pessoas que lidam diariamente com recursos humanos; a lideran?a. A lideran?a ? necess?ria em todos os tipos de organiza??o humana, seja nas empresas, seja em cada um de seus departamentos. Ela ? essencial em todas as fun??es da administra??o: o administrador precisa conhecer a natureza humana e saber conduzir as pessoas, isto ?, liderar. O objetivo que se prop?e ? investigar como ? exercida a lideran?a nas organiza??es, identificar os estilos de lideran?a empregados, verificar se os estilos de lideran?a s?o adequados ?s organiza??es e analisar as rea??es dos funcion?rios diante os estilos de lideran?a de seus superiores. A metodologia utilizada segue o proposto por Yin (2004), como estudo de caso e Fleury (1996), como investiga??o e compara??o das culturas organizacionais, analisando-se a hist?ria das organiza??es, a socializa??o de novos membros, o processo de comunica??es, e o processo de trabalho. As vari?veis propostas para a pesquisa social realizada, procuram averiguar sobre a pol?tica de relacionamento humano das institui??es, a pol?tica de recompensas, o reconhecimento pelos bons servi?os prestados, o poder de decis?o dos chefes, a satisfa??o do subordinado na condu??o das tarefas, a motiva??o dos subordinados, o grau de confian?a m?tua e as orienta??es aos subordinados. Para tal, realizou-se uma pesquisa qualitativa em uma organiza??o militar das For?as Armadas e em uma empresa da iniciativa privada. Constatou-se que cada organiza??o possui um estilo de lideran?a, no exerc?cio da lideran?a as habilidades pessoais s?o mais importantes que as habilidades t?cnicas e que os administradores de sucesso constroem rela??es de confian?a com seus subordinados.