A phenomenological study was undertaken to investigate pivotal moments in Guided Imagery and music (GIM) Therapy, from three perspectives: the client’s experience, the therapist’s experience and the music which underpinned the moment. The questions posed were: how do clients experience moments in GIM therapy which are pivotal – are there features of these experiences which are similar to all participants? How do the GIM therapists perceive these moments identified by their clients as pivotal – are there features which are similar to the GIM therapists? What are the features of the music which underpin the pivotal moments – are there similarities in structure and/or elements? (For complete abstract open document)