Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2017-11-13T19:03:52Z No. of bitstreams: 1 AugustoPimentaPereiraDeSouza_DISSERT.pdf: 2830283 bytes, checksum: dcf9b92a9a7b0e71dcfa6daaf2487fef (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2017-11-21T00:12:16Z (GMT) No. of bitstreams: 1 AugustoPimentaPereiraDeSouza_DISSERT.pdf: 2830283 bytes, checksum: dcf9b92a9a7b0e71dcfa6daaf2487fef (MD5) / Made available in DSpace on 2017-11-21T00:12:16Z (GMT). No. of bitstreams: 1 AugustoPimentaPereiraDeSouza_DISSERT.pdf: 2830283 bytes, checksum: dcf9b92a9a7b0e71dcfa6daaf2487fef (MD5) Previous issue date: 2017-08-09 / As aplica??es de software est?o se tornando altamente cr?ticas no desenvolvimento de uma empresa ou startup. Com eles conseguimos interagir com pessoas ao redor do mundo, dirigir carros e sacar dinheiro em caixa eletr?nicos. Dessa forma, possuir uma interface que ofere?a uma boa experi?ncia do usu?rio faz-se necess?rio para a sobreviv?ncia das empresas. Nesse cen?rio, o presente trabalho teve como objetivo investigar a experi?ncia do usu?rio como fator para obsolesc?ncia de software, quais estrat?gias podem ser utilizadas para mitigar esse problema e por fim criar uma ferramenta (FLUX) para suportar as equipes de design de produtos digitais. Para o desenvolvimento do projeto, utilizou-se de pesquisa com usu?rios de softwares. Al?m disso, buscou-se realizar entrevistas com profissionais da ?rea de Design e Tecnologia para valida??o dos conceitos. Acredita-se que a redu??o do tempo de concep??o das solu??es, o aumento do relacionamento com o usu?rio, posicionando-o como co-autor, al?m da adapta??o r?pida e da ado??o do FLUX durante o desenvolvimento de software pode postergar a obsolesc?ncia do software e tamb?m reduzir custos de atendimento, redesign e desenvolvimento. / Software applications are becoming highly critical in developing a business or startup. They enable us to interact with people around the world, drive cars and withdraw money from a ready teller. In this way, having an interface that offers a good user experience, is a necessity for the survival of companies. By considering this scenario, the present work is aimed to investigate the user experience how factor for software obsolescence and, what strategies could be used to mitigate this problem and finally it will be proposed a tool (FLUX) to support product digitals designers teams. For the development of the project, we carried out research with software users. In addition, we sought to conduct interviews with professionals in the area of Design and Technology to validate the concepts. It is believed that reducing the time to design solutions, increasing the user relationship, positioning it as a co-author, as well as the rapid adaptation and adoption of FLUX during software development may delay software obsolescence and Also reduce costs (service, redesign, and development).