71 |
An Integrative Model Of Transformational Leadership, Organizational Commitment, Job Satisfaction And Organizational Citizenship BehaviorKucukbayrak, Ruken 01 August 2010 (has links) (PDF)
Existing literature indicates that transformational leadership, job satisfaction, organizational commitment, and organizational citizenship behavior are very important for effective organizational functioning.
Previous research on citizenship behaviors made limited contribution to the literature, since it mainly did not consider the relationships between transformational leadership and organizational citizenship behaviors together with the influences of job satisfaction and organizational commitment. This study tried to test a new model of the relationships among transformational leadership, job satisfaction, organizational commitment, and organizational citizenship behaviors.
The main purpose of the study was to investigate the influences of transformational leadership on organizational citizenship behaviors. The second purpose of this study was to investigate the mediating effect of job satisfaction and organizational commitment on the relationship transformational leadership and organizational citizenship behaviors.
A survey was conducted in a public bank with 148 participants. The employees rated the items that measured transformational leadership, job satisfaction, and organizational commitment, and organizational citizenship behavior. After the outlier analyses, 137 cases were left for further study. Hierarchical regression analyses were performed on the data to test the relations of the variables.
In line with the expectations, transformational leadership, job satisfaction and organizational commitment predicted organizational citizenship behaviors. Moreover, affective commitment and normative commitment partially mediated the relationship between transformational leadership and organizational citizenship behavior. Contrary to the expectations, job satisfaction did not mediate the relation between transformational leadership and organizational citizenship behavior.
|
72 |
Workplace Bullying: Its Reflection Upon Organizational Justice And Organizational Citizenship Behavior Perceptions Among Public Sector EmployeesOzturk, Deniz 01 January 2011 (has links) (PDF)
The present study intends to examine the influence of workplace bullying incidents on the organizational justice perceptions of targets and by-standers with respect to
organizational procedures, supervisory treatment and distribution of pay/reward schemes together with the performance of organizational citizenship behavior. For
this purpose, six different public institutions in Ankara and Izmir are selected.
A total of 288 white-collar public employees filled out the questionnaire where one third of the participants label themselves as being exposed to workplace bullying
behavior in the last six months. As hypothesized, findings support the view that workplace bullying experience plays a significant negative role in organizational justice and citizenship behavior perceptions after controlling the significant effect of demographic variables. Besides, within this context, the ultimate effect of bullying on employees is bifurcated in terms of whether an individual has either target or bystander status.
|
73 |
An Integrative Model Of Justice Perceptions Employee Positive Mood States And Organizational Cizitenship BehaviorCaglar, Ezgi 01 September 2011 (has links) (PDF)
In the extant literature, it is possible to find many studies focusing on antecedents of OCB, both cognitive factors and affective factors. However, previous research made limited contribution to the literature, since it did not focus on an integrative model covering both cognitive and affective factors.
In this study it was aimed to search an integrative relationship among OCB, cognitive factors and affective factors. Following previous literature, justice perceptions and mood states of employees were taken as cognitive and affective factors respectively. Main purpose of this study is to see the individual influence of justice perceptions and positive mood states on OCB, while also testing a possible mediating role of justice perceptions between positive mood states and OCB.
A Turkish public bank was chosen for conducting the survey. After missing value and outlier analysis 210 participants were left. Employees of the bank were asked to rate the items measuring OCB, justice perceptions and mood states. Hierarchical regression analyses were used to test suggested propositions.
In line with literature, both aggregate variable of justice perceptions and positive mood states were found to be positively associated with OCB. However, justice perceptions
|
74 |
The Relationship Between Organizational Citizenship Behavior, Organizational Culture And Organizational CommitmentArikan, Elif 01 September 2011 (has links) (PDF)
Organizational citizenship behaviors are extra-role behaviors that are neither enforced on the basis of formal role obligations nor guarantee compensation such as promotion or salary. Previous researches focused on organizational commitment as an antecedent and a predictor and organizational culture as a predictor of organizational citizenship behavior. However, there has not been any detailed research exploring the relationship between organizational citizenship behavior, organizational commitment, and organizational culture / which is the main purpose of this study. Moreover, this study searched the mediating effect of organizational commitment on the relationship between organizational culture and organizational commitment, organizational commitment as being one of the most prominent and potential mediators of the relationship between job characteristics and organizational citizenship behavior.
A sample of 125 academicians from Middle East Technical University (METU), Ankara, was selected and conducted a survey. In accordance with the hypotheses, the results indicated, organizational culture with its several dimensions predicted organizational citizenship behavior and its dimension of civic virtue and sportsmanship. Organizational commitment predicted organizational citizenship behavior, whereas, only affective commitment dimension of organizational commitment predicted organizational citizenship behavior and the dimensions of OCB / altruism, civic virtue, conscientiousness, sportsmanship but not courtesy. The effect of organizational culture on organizational commitment was partially supported. It is supported that organizational culture and only its dimension of mission predicted organizational commitment, and its dimensions of affective and normative commitment. Finally, for the mediating role of organizational commitment, only affective commitment has a mediating role between organizational culture and organizational citizenship behavior.
|
75 |
A study of person-organization fit in the government enterprises faced with organization transformation: The case of Taiwan salt Industrial corporationSu, Meei-Rong 27 June 2000 (has links)
The research on person-organization fit has attracted the attention of both scholars and managers in recent years. During organizational transformation, it is very important to have employees who can identify with the administration of the company and struggle for the company's future. This will enable the company to keep competitiveness and flexibility to confront environmental challenges.
In this paper, Taiwan Salt Industrial Corporation (TSIC) is chosen as the subject for case study and several methods were used; including stratified sampling method and interviews with top manager. The value construct technique modified by Cable & Judge combined with template-matching technique by Bem & Allen were adopted to study person-organization fit in the company. Then, by statistical methods, the influences of person-organization fit on organization commitment and organization citizenship behavior were predicted.
The major empirical findings of this study are as follows:
1. There are differences between the ideal culture values that employees wish for and those they really perceive.
2. Person-organization fit is related to employee's demography.
3. It is significantly positive trend to predict intent to remain, organization commitment and its factor, organization recognition, of employees by their person-organization fit
4. Organization citizenship behavior of employees is less significant related to their person-organization fit.
5. The age and tenure of employees has a significantly positive relationship with organization commitment and its factor, organization recognition; however, education level of employees has a negative one with organization recognition.
|
76 |
Research on the influence of ethical climate and organizational commitment on organizational citizenship with the trust-granting staff of financial institutions in Kaohsiung-Pingtung area as examples.HO, Ming-Tien 07 July 2002 (has links)
In recent years, there is a significant change in consumers¡¦ cognition and values owing to the transition of financial conditions, and a sort of more diversified financial service is demanded to cater for their needs. Since the openness of financial market in 1990, our human resources of professional intellect never reach the anticipated level of advance because no appropriate regulation on the running tactics of financial institutions is made, besides the want of foresighted projects on financial market, ethical climate in financial institutions, definite and concrete reconstruction of organizational commitment. As a result, financial proprietors surged into the market upon the openness, forming a superficial feature of flourishing development; on the other hand, the deteriorating competition behind the prosperity causes trust-granting quality to go down and consequently the rate and amount of overdue loan to go higher and higher. In the meanwhile, the opportunities of nationally economic development get corrupted. Many researches prove the ethical climate and organizational commitment do have effect on organizational citizenship. This research is aimed to find out the degree the trust-granting staff¡¦s ethical climate and organizational commitment influence the organizational citizenship by studying the personal characteristics and position properties. It also expects follow-up researches will further probe into the difference and correlation between the ethical climate and organizational commitment of the trust-granting staff with the final say in order to build more positive and active ones, so as to enhance a more positive trust¡Vgranting attitude and behavior.
Taking trust-granting staff of financial institutions in Kaohsiung-Pingtung area as subjects, this research gave out 125 copies of questionnaire and recovered 120 effective. With fidelity analysis, descriptive analysis, factor analysis, single factor variance analysis, Pierson correlation analysis, and typical correlation analysis, we can conclude as follows.
1. Subjects¡¦ research variances are: (1) Ethical climate: legislative orientation, care orientation, and independent judgment. (2) Organizational commitment: affectional commitment, continuous commitment, and moral commitment. (3) Organizational citizenship: the manifestation of both cognition or attitude in terms of sticking to own duty and organizational public welfare lies above the medium or high levels.
2. Based on personal characteristics or position properties, the subjects who have highest manifestation in their cognition and attitude in each dimension are: (1) Legislative orientation: female, 40~49 years old, single, under junior college, incumbent clerk. (2) Care orientation: male, over 50 yeas old, married, above university, director. (3) Independent judgment: male, over 50 years old, married, under junior college, incumbent clerk. (4) Affectional commitment: male, over 50 years old, married, above university, director. (5) Continuous commitment: male, 30~39 years old, married, over university, former director. (6) Moral commitment: female, over 50 years old, married, under junior college, director. (7) Sticking to own duty: female, over 50 years old, married, under junior college, director. (8) Organizational public welfare: female, over 50 years old, married, under junior college, director.
3. The research variances that have apparent correlation: (1) legislative orientation: care orientation, affectioal commitment (2) Care orientation: independent judgment, affectional commitment, moral commitment. (3) Independent judgment: moral commitment (4) Affectional commitment: moral commitment (5) Continuous commitment: moral commitment (6) Sticking to own duty: organizational public welfare, legislative orientation, care orientation, affectional commitment, moral commitment (7) Organizational public welfare: affectional commitment, moral commitment.
4. Both ethical climate and organizational commitment have an obvious correlation with organizational citizenship.
According to the conclusions, we recommend the following suggestions: 1. To financial institutions: (1) Carrying out internal legislative curriculum and drills; (2) Carrying out external legislative and related case curriculum and drills; (3) Appointing with discretion the managerial personnel of operating units; (4) Cultivating staff¡¦s team spirit; (5) Reconstructing the financial ethics of discipline and order. 2. To succeeding researchers: (1) Broadening the researching samples; (2) Studying the attitude of incumbent and former managers¡¦ ethic climate and organizational commitment toward the trust-granting acts.
|
77 |
The effect of perceptions of organizational politics on organizational commitment, job performance, and organizational citizenship behavior ¢w comparison and analysis between public and private enterprises membersHsieh, Ching-I 25 July 2003 (has links)
In the process which organization creates value, because of blurred target, limited
resources, environmental change, non-procedure decision making, members¡¦
personality, values, difference of perception, and selfish nature of mankind, individuals
hunt for benefits and pile up resources to create more power and effect, and then
political behavior of organization was born. But on the other side, some people think that
political behavior is effective management. So when organization members have
perception on political behavior, the behavior and attitude will make influence on
organization.
This research tries to compare and analyze the relationship and effect of
perceptions of organizational politics on organizational commitment, job performance,
and organizational citizenship behavior between public and private enterprises members.
The research objects include government organization, armed forces, national business,
teaching and administrative staff, service trade, manufacturing industry, finance
business, science and technology business. The number of questionnaires we mailed to
research objects was 1,459. The number of valid questionnaires was 1,187, including to
the publicly-owned business (384) and the private enterprise (803).
The results of research are as follows¡G
(1) The political perceptions of public and private enterprises members and
organizational commitment have significant negative correlation. The related degree in
publicly-owned business is higher than private enterprise. The supervisor behavior
(independent variable) influences political perceptions most. And the affective
commitment (dependent variable) explains most.
(2) The perceptions of organizational politics and job performance for
publicly-owned business members have non-significant negative correlation. The
perceptions of organizational politics and job performance for private enterprise
members have significant negative correlation. The pay and promotion policies influence
most. The contextual performance explains most.
(3) The perceptions of organizational politics and organizational citizenship
behavior for public and private enterprises members have significant negative
correlation. The related degree in private enterprise is higher than publicly-owned
business. The independent variable in publicly-owned business, go along to get ahead
influences political perceptions most. The independent variable in private enterprise, pay
and promotion policies influence political perceptions most. Both about the dependent
variables can explain organizational public-profit behavior most.
|
78 |
The Relationship among Employment status, Organization Commitment, Citizenship Role Identity and Organizational Citizenship Behavior¡XA Study of Front-Line Ground Staff of Airline CompaniesPan, Hsi-Jui 05 June 2008 (has links)
Take front-line ground staff of airline companies for example, the main topic of the study is to discuss the relationship among employment status(full-time & part-time),organization commitment, citizenship role identity and organizational citizenship behavior and the confounding effect of job security on the relationships among the above variables. We hope that airline companies can understand the relationship between job attitude and job behavior of employees of different employment status so that it can be the references for them to adopt flexible human resources strategies.
The questionnaire survey was adopted for the study. The samples are the front-line ground staff of airline companies in Taoyuan international airport, including passenger agents and cargo agents and so on. There were total 360 questionnaires released, and 242 of them are valid samples, including 167 full-time employees and 75 part-time employees.
Through statistics analysis, the main results of the study are¡G
1. Employment status has no positively correlations with organizational citizenship behavior and citizenship role identity but had positively correlations with continuance organization commitment. We think the main reason is that the benefit package of full time and part-time ground staff in airline companies is not different very much and part time ground employees have the chances to become full time. On the other hand, the flexible work schedule can satisfy part time employees¡¦ other needs. So considering the job attitude and job behavior, full time and part time ground staff will not be very different.
2.Organization commitment has positively correlations with organizational citizenship behavior and will affect it in a positive way. The affective commitment has significant prediction on organizational citizenship behavior while continuance commitment has least prediction on it.
3. Citizenship role identity has positively correlations with organizational citizenship behavior and will affect it in a positive way. Employees with more organizationally-benefit citizenship role identity will be more likely to do organizationally-benefit citizenship behavior while employees with more individually-benefit citizenship role identity will be more likely to do individually-benefit citizenship behavior.
4. Job security has negative confounding effect on the relationship between employment status and citizenship role identity. We think that in a low job security situation, part-time ground staff will be with more citizenship role identity and do more organizational citizenship behavior in order to keep the job.
Based on the above conclusions, this study offers some suggestions as the references for the airline companies.
Key Words¡GEmployment Status, Part-time, Organization Commitment, Citizenship Role identity, Organizational Citizenship Behavior, Job Security
|
79 |
Political skill as a Moderator of the Relationships between Political Behavior , Organizational Citizenship Behavior and Perceptions of Organizational PoliticsYang, Ching-Ti 30 July 2008 (has links)
This research relies on Ferris et al. (2002) proposed the organization politics perceptions revision model, the discussion organization politics behavior, between the organization citizen behavior, the political skill and the organization politics perceptions 's relations, and further confirm the political skill in the political behavior, the organization citizen behavior to organize the political perceptions the disturbance effect.
This research take the Taiwan area 40 institutions as an object, altogether recycles 1,940 questionnaire, the effective questionnaire is 1,890, respectively by methods and so on item analysis, factor analysis, reliability analysis, correlation analysis, multiple linear regression and hierarchical regression analyzes. The findings discovered: (¤@) the political behavior, the political skill and political perceptions are not remarkable are related, the citizen behavior and political perceptions present negative remarkable related, the political behavior, the citizen behavior and the political skill present postive remarkable related; (¤G) the political skill assumes the remarkable disturbance between the political behavior and political perceptions, the political skill does not have disturbance of effect the whole to the citizen behavior and organization politics perceptions, the political skill ¡§pay and promotion policies¡¨ to the citizen behavior and organization politics perceptions it to assume the remarkable disturbance effect.
|
80 |
The Study of the Relationship among Organizational Climate , Organizational Commitment , Service-Oriented Organizational Citizenship Behavior and Job Involvement ¡V Hypermarket Industry for ExampleTai, Hsing-fang 28 August 2008 (has links)
Organization members¡¦ working attitude and reaction will regarding on organization's management way, system¡¦s policy, organization's goal and values, and member's interaction behavior. The business competition degree of retail market and the higher perception of consumer ¡¥s right, make the enterprises run the market not only on simply supply and selling way. The enterprises recognize that not only creat a comfortable shopping environment and provide diversely merchandise, but also have to enhance service provide to building up customer¡¦s loyalty. The first-line service employee will influence the satisfication of customer. The purpose of the research is to explore the relationship among organizational climate, organizational commitment, service-oriented organizational citizenship behavior and job involvement.
The research focus on retail employee.The research use SEM method and the results indicate that¡G
1.Among organizational climate, organizational commitment, service-oriented organizational citizenship behavior, and job involvement have the high positive correlation.
2.It is positive and significant effect between the organizational commitment and service-oriented organizational citizenship behavior.
3.The service-oriented organizational citizenship behavior insignificantly influences on job involvement.
4. Organizational commitment have a significant mediation effect on the influences between organizational climate and job involvement .
As result it is suggested that the manager should build up the circumstances of attach importance of service quality climate, encourage employee participate in discussion, therefore, to improve the service-oriented organizational citizenship behavior and job involvement.
|
Page generated in 0.0961 seconds