Thesis (MPA)--Stellenbosch University, 2015. / ENGLISH ABSTRACT: In this study, organisational capacity is considered as the sum of organisational capabilities to perform functions that will deliver expected levels of performance; suggesting that organisations must be enabled to solve problems, set and achieve objectives, learn and adapt operations to attain set goals. Therefore, this research analyzes various capacity options necessary for the proper functioning of the organisation in line with the Frederickson’s capacity model which considers capacity in terms of leadership and vision, management planning, fiscal planning and practice and operational support. The analysis is done in an organisational context (the Organisation of Rural Association for Progress - ORAP) in order to develop a practical understanding of capacity implications in projects implementation activities. In order for organisations to produce efficient, effective, financially viable and relevant performance, there must be a matching level of investment towards capacity development. In this research, information obtained from interviews and group discussions indicated that organisational capacity has a direct effect on the quality and time spent on a single project. In addition, project activities must satisfy specific project objectives, as well as the strategic objectives of the organisation to ensure that performance is consistent with project requirements and at the same time steer the vision of the organisation forward. Community participation should be prioritised because it is important to make sure that project implementation becomes a consultative process that would produce the required outcomes in terms of project value to the community and empowerment through training and experience to community members. It is also important to adequately fund projects and provide the right infrastructural facilities, in order to enable the smooth flow of the project implementation process. / AFRIKAANSE OPSOMMING: In hierdie studie word organisatoriese kapasiteit beskou as die samevoeging van organisatoriese vermoëns om funksies uit te voer wat verwagte vlakke van werkverrigting sal lewer; wat suggereer dat organisasies die geleentheid gebied moet word om probleme op te los, doelwitte uiteen te sit en te bereik, werksaamhede te leer en aan te pas om bepaalde doelwitte te bereik. Derhalwe, analiseer hierdie navorsing verskeie kapasiteitsopsies wat nodig is vir die behoorlike funksionering van die organisasie in ooreenstemming met Frederick se kapasiteitsmodel wat kapasiteit in terme van leierskap en visie, bestuursbeplanning, fiskale beplanning en praktyk, en operasionele ondersteuning vooropstel. Die analise word gedoen in ’n organisatoriese konteks (die Organisasie vir Landelike Ontwikkelingsassosiasie – OLOA) ten einde ’n praktiese begrip van kapasiteitsimplikasies in die implementering van aktiwiteite van projekte te ontwikkel. Vir organisasies om doetreffende, effektiewe, finansiëel haalbare en relevante werkverrigting te lewer, moet daar ’n ooreenstemmende beleggingsvlak vir kapasiteitsontwikkeling wees. Inligting wat verkry is tydens navorsing vanuit onderhoude en groepbesprekings het aangedui dat organisatoriese kapasiteit ’n direkte effek het op die kwaliteit en tyd wat gewy word aan ’n enkele projek. Daarby moet projekaktiwiteite spesifieke projekdoelwitte verwesenlik, asook strategiese objekte van die organisasie om te verseker dat werkverrigting niestrydig is met projekvereistes en om terselfdertyd die visie van die organisasie uit te dra. Gemeenskapsdeelname behoort voorkeur te kry, want dit is belangrik om te verseker dat projekimplementering ’n advieserende proses word wat die vereiste uitkomste in terme van projekwaarde vir die gemeenskap en bemagtiging deur opleiding en ervaring van gemeenskapslede na vore sal bring. Dit is belangrik om projekte genoegsaam te befonds en die regte infrastrukurele fasiliteite te verskaf om die die gelykvloeiendheid van die proses van projekimplementering moontlik te maak.

Thesis (MBA)--Stellenbosch University, 2015. / ENGLISH ABSTRACT: Research in the field of strategy execution ability is limited with most strategic fields referring to execution only as an afterthought. In addition, failure rates in strategy implementation are extremely high. Even when strategy is implemented, organisations still fail to capture most of the value defined in the measures of success. This research assignment investigated current literature on strategy execution factors, models and frameworks to gain an understanding of the thoughts and findings dominant in this field. The common traits within this field were established in order to create focus areas for further research. Therefore, this investigation of the various attributes can be leveraged for strategy execution ability to create insights into their nature and the thinking patterns accompanying them. Many of the already established models and frameworks offer strategy execution as a process with flow. This research focused on the attributes that organisations can use to define strategy execution ability as an organisational competence. The attributes identified are grouped into three processes namely the strategy, people, and operations process. These processes operate in the organisation’s internal as well as external environment each with attributes offering strategy execution ability if managed well. To conclude, this study found that strategy execution ability is created by the combination of attributes that an organisation have at its disposal, specifically set up to enable strategy execution where, when and how it is required.

published_or_final_version / Business Administration / Master / Master of Business Administration

published_or_final_version / Business Administration / Master / Master of Business Administration

published_or_final_version / Business / Doctoral / Doctor of Philosophy

This dissertation explores and examines various foundations for thinking about organizational systems, i.e., organizational epistemics. There are several ways to examine "systems" and several levels at which criteria apply to systems. First, the study establishes the minimum demands on "systems" and formulates what is essentially a system for systems or an organizational system for selecting organizations' designs. By adopting a generic model, one that stipulates minimum requirements for assessing organizational designs, each administrative organization is evaluated in terms of the theoretical justification used to ensure an effective and efficient organizational structure. The future effectiveness of organizational designs is contingent on changes in society, in education, and in the private sector, e.g., responses to social, economic, and cultural exigencies. This dissertation explores possibilities for the future as organizations respond to new and unusual variables. The format suggested in this study may well provide a glimpse of what the future holds for organizational designs in the world of tomorrow.

This dissertation addresses questions concerning slack's nature and its relationships with the environment and performance. The research investigates which view of slack (the operations or behavioral approach) best predicts performance. It examines the relationship of environment and slack using both interaction and mediation models. The PIMS database was used for 610 assembly manufacturing firms. The results support both the behavioral and the operations perspectives. This combined view suggests that slack capacity is optimized to improve sales while being minimized to improve profits. Excess inventory is minimized to improve sales but optimized to improve average ROS. In all cases, excess cash is minimized. In all equations, the slack variables entered the equations as costs. These results also support the argument that slack interacts with the environment rather than being in a functional relationship with it. Interaction terms of the slack types and the environment were significant in predicting sales. A mediation model was also tested but had a poorer fit with the data. Slack was found to be a multi-dimensional concept. The slack variables did not all intercorrelate positively. The negative relationships suggest that management makes decisions as when to use each slack resource. The slack variables (when lagged) had significant effects on each other, but not on performance. This indicates that the time horizon for slack may be shorter than was investigated in this research. The research demonstrated that slack inventory and non-slack supply buffers were negatively related. The conditions under which the firm trades slack for other buffering mechanisms were not clear. Predicted positive relationships between size and slack were found except that excess capacity and size were negatively related. This suggests that larger firms were holding slack in ways that are more discretionary and less obvious to their control systems. What is not clear from this research are the conditions under which management will choose a specific type of slack. In one case (excess working capital), technology predicts the level of this variable. Additional research is suggested to determine how, when and where these decisions are made.

<p>The use of one form or another of team based work organization (TBWO) management policies and practices by firms with the aim of improving organizational performance and employee morale is well documented in popular literature. Empirical research has however found that the implementation of TBWO management policies and practices such as TB training, TB incentive schemes, participation in decision making, work teams etc. had minimal influence on the performance of firms (Locke and Schweiger, 1979).<br /> This research investigated the factors, which account for the effective implementation of TBWO management policies and practices with specific emphasis on three firms in the metal fabrications sector. The reason behind the choice of the three firms in the metal fabrication sector in the Western Cape was that these sites offered a rare opportunity to study the process of the implementation of TBWO. It was a rare opportunity because not many firms have embarked on implementing TBWO in South Africa. It was envisaged that the lessons that emerged from this study would be invaluable for firms that intended implementing workplace change. The level of analysis was the shop floor level at the firms as research has shown that this is the level that plays a critical role in the effectiveness of the TB management policies and practices implemented by the firms.</p>

D.Phil. / The success of an organisation depends on the mental capability of a comparatively small number of highly proficient knowledge workers who innovate and clarify the business processes others must act on (Zemke, 2004). Many organisations utilise knowledge worker expertise to create a competitive advantage, but this expertise is not incorporated into the business processes and routine operations of the organisation. Organisational design does not create the conditions under which an organisation can optimise knowledge worker expertise (Grant, 1996). As a consequence, when the knowledge worker leaves the organisation, the knowledge created is lost and the competitive advantage is not sustainable. One of the foremost objectives of an organisation must be to optimise knowledge worker expertise to produce new products, services or ways of working for sustaining competitive advantage (Gold, Malhotra & Segards, 2001). Organisational design continues to be seen as the process of assembling and fine-tuning an organisation’s structure to achieve its goal. Much has been written about knowledge, knowledge management, the knowledge-based organisation and the knowledge worker. However, current organisational design methodologies do not place emphasis on the optimisation of knowledge worker expertise (Grant, 1996). For knowledge workers to contribute sufficiently to the production of new products, services or ways of working, consideration must be given to their motivation. Despite all our achievements in technology and product improvements, knowledge workers are not thriving in the organisations they work for because organisations are not clear about where knowledge workers fit and how their contribution is valued. Covey (2004) asserts that managers are still applying the Industrial Age control model to knowledge workers. For an organisation to succeed in the new economy, knowledge workers must be intrinsically motivated so that they can reach new heights of fulfilment (Covey, 2004).

Thesis presented for the Degree of Doctor of Philosophy (Business Science, Management) in the Faculty of Commerce, Law and Management at the University of the Witwatersrand, Johannesburg, February 2017 / The business environment in the twentieth and twenty-first centuries is driven by forces that have changed the industry landscape. These forces demand a new approach in management systems that ensure organisational survival and growth. Traditional approaches based on performance strategies in dealing with business environmental changes are proving to be limited. For organisations to address these shifts, organisational fitness has assumed a new intensified prominence in both organisational and management circles. Organisational fitness is conseptualised as the ability of the organisation to alignment to its environment to learn, and to build on organisational capabilities. What is evident from both management and organisational fields is the dearth of literature on organisational fitness. This dearth of literature has been attributed to the fact that organisational fitness and organisational performance are used interchangeably by authors. What seems unclear in the emerging stream of research on organisational fitness is the nature of variables that predict and mediate the production of organisational fitness. Furthermore, a noticeable feature of the literature that deals with organisational fitness is that it is drawn from stable environments. No doubt, the nature and scope of organisational fitness conceptualised in a volatile socio-economic environment differs considerably from that which is conceptualised in relatively stable environments. Based on existing literature, this study investigated the relationship among organisational size, organisational learning, organisational structure (predictor variables), organisational capabilities, organisational levers (mediating variables) and organisational fitness (outcome variable). In order to establish these relationships, an empirical study was conducted using public firms that are listed on the Zimbabwe Stock Exchange. A theoretical model portraying the relationships among the investigated constructs was developed and a number of propositions were formulated based on the theoretical model of the study. The study employed a survey research design using a quantitative research strategy. Data were collected from a non-probability and probability sample of 277 managers. A standardised measurement instrument consisting of all the variables under investigation was used and administered personally through officials of the human resources departments of the participating organisations. The hypothesised relationships were empirically tested using various statistical methods. Reliability analyses were conducted on all the measurement scales and adequate reliability was established. The content and structure of the measured constructs were investigated by means of exploratory factor analysis. To test the relationship among variables, structural equation modelling was used. The exploratory research through the literature review considered the theoretical and conceptual differences, and the relationship between organisational performance and organisational fitness. It was established that organisational fitness plays a preparatory role that enables organisations to perform. The relationship between organisational fitness and organisational performance is largely reciprocal, as organisational performance emits feedback that enables organisational learning and informs the fitness process in its strategic alignment and organisational capabilities building roles. An organisational performance-fitness model was developed to describe the relationship between the two constructs. The empirical research of this study established that predictor variables of organisational fitness from the existing literature (i.e., organisational size, organisational learning and organisational structure) do not predict organisational fitness in a volatile environment such as Zimbabwe. The mediating effects of organisational capabilities and organisational levers were also not confirmed by the research. The research confirmed a combined mediating effect of organisational capabilities and levers on the relationship between organisational structure and fitness. The research established interesting directions in the relationships between organisational size and organisational structure, organisational levers and organisational structure, organisational capabilities and organisational levers, organisational learning and organisational levers, and organisational capabilities and organisational fitness. The findings of the present study represent an incremental and meaningful contribution to the existing literature on organisational fitness, particularly in a volatile environment. The study also provides practical implications that could assist organisational managers to design organisational structures that will foster organisational learning and develop capabilities that will assist in the alignment of organisations to the operating environment in order to achieve fitness. The adoption of a hybrid organisational structure that is both mechanistic and organic in nature will enable organisations to handle the volatile environment in a way that will foster organisational learning and create much-needed organisational capabilities. The limitations of this research will trigger a scholarly interest in organisational fitness and will serve as a guideline for future research. / XL2018