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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
1

A Usability Study of FIDO2 Hardware Tokens on Mobile Devices

Lambert, Stephen 14 December 2022 (has links)
Passwords as the primary form of authentication on the web have many issues, such as password re-use across sites and difficulty in remembering secure passwords. The FIDO Alliance has created a passwordless system that has with support from companies like Google, Apple, and Microsoft: FIDO2. Studies have shown so far that users find FIDO2 usable on personal computers, but no work has been published on its usability on mobile devices. I conducted a lab study in which participants used FIDO2 passwordless authentication with hardware tokens on a mobile phone. Participants found FIDO2 usable on mobile devices, but had similar fears as participants in prior studies, primarily revolving around account loss. I also found that showing participants an instructional video after they had used FIDO2 on a mobile device increased perceived usefulness and likelihood of adoption, though usability scores remained about the same.

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