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Reimagine the Possibilities: Shifting a Peer Reference Program from In-person to Online to HybridGwyn, Lydia C. 01 March 2022 (has links)
In 2017, the Sherrod Library at East Tennessee State University launched the Library Ambassador Program (LAP), a peer-reference program through which trained undergraduate students employed by the library are stationed in buildings across campus to help students with their research. Just as the LAP was gaining traction, COVID-19 forced a quick transition to online mode. This presentation will discuss the value we found in shifting our program online and how the LAP functions now in a hybrid space, supporting information literacy both online and in-person across campuses. Participants wishing to develop their own peer-mentoring program will come away with practical tips on creating an information literacy curriculum designed for a hybrid environment and implementing a hybrid service model for peer-reference help.
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