Background: Although many pharmacies sell natural health products (NHPs), there is no clear definition as to the responsibilities (if any) of pharmacists towards these products. Objective: The purpose of this study was to explore and compare pharmacy and stakeholder leaders’ perceptions of pharmacists’ professional NHP responsibilities. Methods: Semi-structured key informant interviews were conducted with pharmacy leaders and stakeholder leaders representing: consumers, complementary and alternative medicine practitioners, conventional healthcare practitioners, and industry across Canada. Results: Nearly all participants believed safety monitoring was a key responsibility of pharmacists. One challenge identified was pharmacists’ general lack of NHP knowledge. Stakeholder leaders did not expect pharmacists to be NHP experts, but should have a basic level of education on NHPs. Many pharmacy leaders seemed unfamiliar with current pharmacy NHP policies. Conclusion: Participants described pharmacists’ professional responsibilities for NHPs as similar to those for over-the-counter drugs. More awareness of existing NHP-related pharmacy policies is needed.

Background: Although many pharmacies sell natural health products (NHPs), there is no clear definition as to the responsibilities (if any) of pharmacists towards these products. Objective: The purpose of this study was to explore and compare pharmacy and stakeholder leaders’ perceptions of pharmacists’ professional NHP responsibilities. Methods: Semi-structured key informant interviews were conducted with pharmacy leaders and stakeholder leaders representing: consumers, complementary and alternative medicine practitioners, conventional healthcare practitioners, and industry across Canada. Results: Nearly all participants believed safety monitoring was a key responsibility of pharmacists. One challenge identified was pharmacists’ general lack of NHP knowledge. Stakeholder leaders did not expect pharmacists to be NHP experts, but should have a basic level of education on NHPs. Many pharmacy leaders seemed unfamiliar with current pharmacy NHP policies. Conclusion: Participants described pharmacists’ professional responsibilities for NHPs as similar to those for over-the-counter drugs. More awareness of existing NHP-related pharmacy policies is needed.