This study aims to explore the development of employee acceptance and process challenges and opportunities that surface when new technologies are introduced in a workplace environment. In the case of the implementation of automated vehicles, this study was conducted in close relationship with the organisation. In particular, we investigate employee acceptance and process challenges with an assistance of an analytic model, TAPA, built on the theoretical framework of trust, practice theory and Technology Acceptance Model (TAM), which is supported with trust and practice theory to form a comprehensive framework.   The study stands on the philosophy of engaged scholarship and uses qualitative material from an exploratory case study, interviewing 22 respondents in order to cover an extensive part of the processes and practices affected by this implementation. Interestingly, the empirical data suggests that developing employee acceptance and combating process challenges and harnessing opportunities are not separate subjects, but streams in the same river. Therefore, to develop acceptance, the organisation would also need to work through the process challenges the respondents warrants action.

Contenders disputing electoral results in Sub-Saharan African countries often attribute defects in presidential electoral processes to the implementation of rules and procedures. Yet despite the considerable decision-making authority poll workers are entrusted with and the significance of the tasks performed by therm, scholars have not closely investigated poll workers'contributions to elections' management in Sub-Saharan Africa. Using principal-agent theory as the foundation, the purpose of this case study was to examine the challenges encountered in the organization of the presidential election in Togo, held on April 25, 2015, with a particular emphasis on poll workers' job performance. Research questions focused on whether poll workers in Togo have the ability and the resources necessary to carry out quality elections and the perceived effects of poll workers' performance on the integrity of the presidential electoral process. Data were obtained from interviews with 11 purposely selected poll workers and review of social media audio and video records of the election. These data were inductively coded and subjected to thematic analysis. A key finding was that deficiencies in poll workers' performance reflect a complex interplay of ill-conceived legal framework, lack of infrastructure, poor training, personal ineptitude, underfunding, partisanship, and tribalism. Further findings indicated that poll workers performing poorly resulted in long lines of voters, voter suppression, inaccuracies in vote counts, and delay in results announcement. Implications for positive social change include election practitionners' increased awareness that improving the quality of service delivery to voters on election day may foster confidence in and legitimacy of election results, seen as prerequisite to peaceful presidential elections in this part of the world.

A substantial amount of IT projects fail or stay challenged in meeting their targets based on project schedule, budget and system requirements.  Leading global surveys in the last decade barely indicate any improvement in the statistical performance of IT projects in spite of the fact that a lot of effort has been taken in the past to identify and fix those critical factors on which the success and failure of IT projects are generally based on. The poor trend and the underperformance of IT projects still continue. Different researches based on different approaches identify different critical factors but to a very large extent people and processes are blamed. This thesis is under taken to understand the impact of Information Systems (IS) processes and methodologies in the success and failure of IT projects. Major challenges within IS processes, such as their initial identification, implementation and organizational process awareness are identified through qualitative research methods. ‘Identification and selection of IS process and methodologies’ is identified as a major challenge within IT projects and is discussed in detail as, why and what difficulties organizations face in the process of  selecting processes and methodologies on a given IT project. A couple of methodology selection frameworks to overcome these difficulties are presented along side with their critical review and improvement. We come to a conclusion that there is a growing need for more efficient and competent methodology selection frameworks as the ones which exist today are barely complete and efficient and if they do then only to a limited and partial degree.