The researcher is employed at Aventis Pharma as an Employee Assistance Practitioner since 2001. Employees at Aventis Pharma do not utilize the Employee Assistance Programme (EAP). They wait for supervisors to refer them to the EAP for assistance. The purpose of this study was to explore the reasons for the resistance of troubled employees to utilize the EAP at Aventis Pharma. In this study, a qualitative approach was the most appropriate because the researcher’s intention was to get information on employees’ perceptions, not numerical data. The researcher intended to ascertain the respondents’ feelings, perceptions and opinions based on their resistance to utilize EAP. The researcher utilized applied research because Royce (1991:19) states that its findings are used to solve problems of immediate concern. The researcher utilized applied research in order to understand the problem in detail and to generate knowledge with regard to solving the problem of resistance. The researcher utilized an exploratory design that is more qualitative in nature. The purpose of the exploratory study was to gain insight into a situation, phenomenon, community or person (Bless&Higson-Smith, 1995:42). The researcher explored the respondents’ perceptions, feelings and opinions of EAP to find out their reasons for not utilizing the EAP. A phenomenological strategy was utilized. The aim of the researcher was to understand perceptions, feelings and opinions about utilizing the EAP from various respondents. A literature study as well as an empirical investigation was implemented in this research project. Respondents were gathered on a sampling basis and a semi-structured interview schedule was used to gather information from the respondents at Aventis Pharma. In this study the semi-structured interview schedule helped the researcher to gain knowledge and understand the respondents’ perceptions, feelings and opinions on the utilization of an EAP. The interview schedule consisted of open and close-ended questions. A tape recorder was used to ensure that all the necessary information was recorded. After collecting information, it was analysed and interpreted and the researcher compiled a report to document the research findings. The researcher conducted a pilot test with 2 employees who were not part of the main study and this helped the researcher to check the effectiveness of the interview schedule before it could be done on a large population. The research population for this study was the employees of Aventis Pharma. The company is situated in the east of Pretoria. It consists of 215 employees. The boundary of the sample consisted of 12 employees at Aventis Pharma. The company consists of skilled, semi-skilled and unskilled employees. The respondents were employees who are semi-skilled, those who have standard seven to a diploma. The respondents were between the ages of 20 and 55 years, males and females from various race groups. For the purpose of this study, the researcher utilized the non-probability purposive sampling. The in-depth interviews revealed the following: The majority of employees knew about the EAP, marketing was done within the company but some employees could not differentiate between the EAP and social work. Different types of written materials were used to introduce the programme in the company. Employees do not want supervisors to refer them to the EAP; they want to consult on their own. They believe that if a supervisor refers you to the EAP, it means you have problems. The employees’ resistance to consult on their own forces the supervisors to apply a mandatory referral. On the issue of supervisory training, employees feel that supervisors should not be trained on EAP. They believe that supervisors will not leave their jobs and became EA practitioners. For most employees, supervisory training is a waste of time. / Dissertation (MSD (EAP))--University of Pretoria, 2006. / Social Work and Criminology / unrestricted

The dawn of democracy in 1994 brought hope to South Africans particularly those who had been previously disadvantaged as a result of apartheid policies. This new hope was premised on a vision of creating a people-centred society and a better life for all expressed in the Reconstruction and Development Programme (RDP) whose goals were to eliminate poverty and inequalities of the decades of apartheid. In order to meet this vision the RDP made explicit reference to building the capacity of civil society through extensive development of human resource. It provided a central role for nonprofit organizations. A vibrant and diverse civil society is important in consolidating and sustaining democracy as well as in holding government accountable. Since 1994 government has involved civil society in various stages of policy development aimed at alleviating poverty. This study therefore evaluates the extent to which programmes implemented by civil society, particularly in partnership with Social Development, are participative, empowering, effective and sustainable. This research indicates that civil society, have succeeded in mobilizing communities to take charge of their own development. This has been achieved through activities like needs and beneficiary identification, project implementation and fund raising. Despite this success the study shows that civil society experience challenges in ensuring that their programmes are effective and sustainable. These challenges include limited funding, lack of various skills including management skills, organizational skills, resource mobilization and accountability. The study contends that civil society has a critical role in implementing poverty alleviation programmes and in occupying space between the state and the community. In order to ensure long lasting impact of programmes, there is a great need for strengthening the organizational, management and administrative capacity of civil society. It is generally accepted that local organization capacity is recognized as key for development effectiveness and empowerment of the poor. / Thesis (PhD)--University of Pretoria, 2012. / School of Public Management and Administration (SPMA) / unrestricted

This dissertation both proposes and records the ongoing implementation of a ‘Landsafe’ integrated conservation and development model for the customary commons of Zambia. In Volume I, a geographical historical perspective of the country is presented which concentrates on wildlife conservation and rural people. The changes wrought successively on indigenous peoples by invading native Africans of the Bantu linguistic group, then in turn on them by Europeans in the form of Charter Companies and later by Imperial Protectorate rule, and finally, by self-rule, is explored. The country’s evolution from Western colonialism and embedded liberalism, to exploitative neoliberalism and the concurrent emergence of the traditional patrimonial system - one modernised by its meeting with European captalism, is the backdrop and basis for the construction of Landsafe and its current implementation in two chiefdoms. Volume II presents the Landsafe ICDP model. This is based on the formation of chiefdom statutory trusts, with trustees elected by villagers of the customary commons; and the signing of co-management agreements with government departments in respect of wildlife, Game Management Areas, and protected forest land, forests, fisheries and water. The local District Councils would be signatory to such agreements, and the chiefs and their headmen would vest selected customary land in these trusts. These vested lands are then protected, allowing for controlled exploitation by investors - such that they do not impinge unnecessarily on traditional rights or on the re-establishment of traditional guardians of nature. Land may not, under any circumstances, be alienated from customary control. A log frame programme analysis procedure is adopted and a suggested formalisation methodology and procedures for implementing Landsafe included. Finally, the socio-ecology of the first project area in the Luangwa Valley is detailed, followed by a description of the implementation of the Landsafe programme; including a critical analysis comparing Landsafe theory to practice. / Thesis (PhD)--University of Pretoria, 2011. / Centre for Wildlife Management / unrestricted

The state of poverty in South Africa dictates how social policies should intervene to make an impact on poverty alleviation. Government formulated the three pillars of Land Reform Programme i.e. the Land Restitution Programme, Land Redistribution Programme and the Security of Tenure Programme. The Land Restitution Programme was utilised, through which people were given the opportunity to choose their preferred option ranging from original land, alternative land, financial compensation and involvement in development projects. The Programme aimed to reduce the unequal distribution of land amongst the racial groups of South Africa and alleviating poverty. During the process of land restitution the subjective impacts were debated more than the objective impacts, which were exacerbated by the experience of Zimbabwe as one of South Africa’s neighbouring countries. To date, little empirical evidence exists concerning the actual objective and subjective impact of the Land Restitution Programme. The aim of the study was to evaluate the objective and subjective impacts of the Land Restitution Programme on poverty. A quantitative research approach was used to conduct an impact evaluation study. Data was gathered by means of self-administered questionnaires. Respondents included land restitution applicants, namely: the claimants who were dismissed because they did not meet the acceptance criteria, the claimants who rejected the offer of financial compensation and the claimants who accepted the land restitution offer of financial compensation and eventually became the beneficiaries of the Land Restitution Programme. The research findings revealed that the Land Restitution Programme has both objective and subjective impacts on poverty. The subjective and objective impacts have both positive and negative impacts. The positive objective impacts were revealed to include the improvement in the aspects of quality of life as individuals and as communities, reconciliation at an individual, family and community level, and personal development such as improvement in community participation, empowerment and capacity building. The line, however, between the subjective and objective impacts was found to be very thin. The greatest impacts were amongst the accepted land restitution claimants and the least impact was amongst the dismissed and refused claimants in comparison with the accepted land restitution beneficiaries. The findings confirmed the hypothesis of the study, namely that if the poorest of the poor beneficiaries receive the land restitution compensation their levels of poverty decreases, compared to those that are refused or dismissed for land restitution compensation. The study revealed that the negative impact of the Land Restitution Programme is on its ability to acquire title to land. The claimants and beneficiaries of the Land Restitution Programme still regarded the programme as effective even though it has challenges in terms of addressing poverty alleviation. The study concluded that the Land Restitution Programme should be implemented within a Framework for Poverty Alleviation. Such a framework needs to go beyond the legalistic framework that is provided by the Land Restitution Act no 22 of 1994 which currently do not address approaches to poverty alleviation, strategies for alleviating poverty and aspects of quality of life that are measurable. The study recommended the implementation of a Land Restitution Programme Framework for Poverty Alleviation, which include elements of measuring poverty and aspects of quality of life and poverty alleviation approaches such as the livelihood approach, asset vulnerability approach, compulsory asset redistribution approach, and social development strategies. It is further recommended that the Land Restitution Programme Framework for Poverty Alleviation should be informed by the voices of the poor, professionals and international donor communities in order to comprehensively make an impact in graduating the poor from being poverty stricken to being self sufficient and self reliant. / Dissertation (MSD)--University of Pretoria, 2008. / Social Work and Criminology / unrestricted

This is a case study of how Tshwane University of Technology is implementing quality assurance of its academic programmes in accordance with the requirements of the Higher Education Quality Committee. The focus of the study is on the activities of the central quality unit, the Directorate of Quality Promotion (DQP) regarding the evaluation of its programme evaluations. This is akin to a question raised regarding parliamentary procedures, not long ago when the Auditor General appeared before the parliamentary committee on public accounts. The question was ‘Who is auditing the Auditor General?’ Before this question could be asked at TUT, a strategic decision was taken by the current director of the DQP regarding what the directorate needed to do in achieving leadership in this regard. An introductory description is made of the current curriculum development practices within the new educational dispensation. The statutory roles of the Department of Education, the South African Qualifications Authority&the Higher Education Quality Committee in this process are described. This is followed by an explanation of the new programme outlay within outcomes-based education. In offering a theoretical framework for the study various evaluation models are treated, and the CIPP evaluation model is adopted for this study. The research design for the study is allied to a literature-based model by Brinkerhoff, et. al. This is a six step framework for conducting meta-evaluation. The qualitative data analysis takes the form of evaluating the evaluation against thirty International Evaluation Standards of the Joint Committee on Standards for Educational Evaluation. These standards are sub-divided into the following categories, namely, utility, feasibility, propriety and accuracy standards. The study concludes that conducting a meta-evaluation for programme reviews has the potential to expose strengths and weaknesses of quality assurance practice. / Dissertation (MEd (Assessment and Quality Assurance in Education and Training))--University of Pretoria, 2007. / Curriculum Studies / MEd / unrestricted

Employee Assistance Programmes are the various interventions in the workplace, which are aimed at helping employees who are experiencing personal and work-related problems. The purpose of this study was to determine whether there is a need for a structured Employee Assistance Programme (EAP) at Sterkfontein Psychiatric Hospital. In this study, the researcher utilised a quantitative approach due to the nature of the research topic under investigation, which is geared towards the assessment of the needs of employees for an EAP, because she wants to base her knowledge gained on objective measurements of the real world, not on someone's opinion, beliefs or past experiences. The researcher utilised research in this study to explore the need for an EAP programme that might be designed/introduced to solve employee problems. For this study, the researcher opted for a combination of an exploratory-descriptive design, due to the fact that little is know about the phenomenon, group or programme. The researcher used a combination of interval/systematic sampling and random sampling to complement each other in eradicating any bias that has the potential of occurring when applying interval/systematic sampling. To achieve representation and precision in this study, the researcher divided the total population of 525 Sterkfontein employees into five categories according to their departments and attached the actual number of employees in a particular department as reflected in the staff establishment document of Sterkfontein Psychiatric Hospital to the appropriate stratum. The results derived from this endeavour were thus: Management (25), Clinical Staff (45), Administration (44), Nurses (253) and the General Assistants (158). The researcher divided each employee in each respective category by one tenth or 10% in order to know how many respondents from each category could be included in the sample, and added together all the figures derived from such a division to obtain a sample size of 53 respondents for the study. As a result, the researcher came up with the following respondents in five (5) categories of employees: - Management (3), Clinical (5), Administration (4), Nurses (25) and General Assistants (16). The researcher compiled only one questionnaire for all five (5) categories of Sterfontein Psychiatric Hospital employees because EAP recognises that employees start from the CEO to the lowest paid employee in the company and, as such, considers all employees to be equal. The investigation illustrated some limitations in the normal running of the hospital. Most of the respondents had both personal and work-related problems, which impacted negatively on the hospital. There were no mechanisisms in place that were geared towards helping troubled employees or providing skills in handling troubled employees. Hence, from these limitations, it became clear that there is a need for an Employee Assistance Programme at Sterkfontein Psychiatric Hospital. / Dissertation (MA (SW))--University of Pretoria, 2005. / Social Work / unrestricted

The aim of this study is to evaluate the service delivery function of the Itsoseng psychology clinic through investigating the demographic profile of the client population that Itsoseng clinic served in terms of age, gender and presenting problems during the period January 2005 to November 2006. This study took the form of a limited programme evaluation using descriptive statistics as primary method, based on an analysis of archival records from the period January 2005 to November 2006. Community psychology was used as primary theoretical framework to situate this study within the larger local and international debate on client profiles and service delivery of university psychology clinics. The results indicate that most of the clients who attended the Itsoseng psychology clinic during 2005 and 2006 fell between the ages of seven and 30, and presented with the following problems in order of prevalence: learning difficulties, relationship problems, depression, career concerns and HIV-related issues. More women (53.1%) than men (46.9%) attended the clinic over the two years combined. The results of this evaluation could prove to be useful in informing strategic decisions regarding marketing the clinic, offering relevant training content to the students as well as recruiting other professionals for whom a need is indicated. / Dissertation (MA)--University of Pretoria, 2009. / Psychology / unrestricted

No description available.

Thesis (M. Dev.) -- University of Limpopo, 2016 / Wellness Management strives to meet the health and wellness needs of the public servants through diverse preventative and curative measures by customizing those aspects from traditional programmes such as Employee Assistance Programme (EAP), Work life Balance and, Wellness Management programmes. These are the most relevant and fit the uniqueness of the public service and its mandate. The provision of such diverse programmes is vital in the public service setting. In order to determine the effectiveness of these programmes, an evaluation is therefore necessary to validate its existence in fulfilling its objectives and furthermore, improving its performance. The aim of this research study was to evaluate the effectiveness of Wellness Management Programme (WMP) in the Department of Agriculture in the Capricorn District, concentrating on the provision, utilization and awareness of the programme. The study also investigate the benefits of the programme to both the employee and the employer and the extent to which they derive value in the programme. Supervisors and supervisees respectively were interviewed, and they both regarded the programme as effective and furthermore as a good and suitable option in improving job performance in the department. However, the utilization of the programme is mainly from employees in the administration field, with less utilization from technical employees, which further calls for promotion of the programme to technical/core employees and their management. The majority of respondents were aware of the programme and are currently satisfied with the accessibility of coordinators of the programme, although the challenge is still with EAP services. The centralisation of EAP at Provincial office delays progress and effective utilization of the services and therefore decentralisation of the services to district office, the recruitment of qualified professionals and establishment of EAP Advisory Committees are recommended. The majority of supervisors and supervisees who had utilised the services have seen improvements in their lives and their job performance, hence they still recommend the services to other colleagues. Management support and involvement through the provision of advises, budget and so forth is crucial in the improvement of the programme utilization.

Doctor Educationis / The institution in which the study was conducted is a closed, residential, single sex reform school in Cape Town. Male youths between the ages of 13 and 21 are committed via the judicial system for offenses which range from persistent behavioural problems at Schools of Industry to criminal offenses. Academic and technical education is provided with the emphasis on equipping them with trade skills to enable them to more easily enter the job market after release. The period of institionalisation is 1Y2 to 2 years. After this period, the youth is "released on licence", pending a favourable social worker's report on his home circumstances. This is technically a probationary period, during which there is supposed to be a social work follow-up service in the community. Apart from a bi-annual holiday which is conditionally based on favourable home circumstances, the only form of interaction with the community consists of the youth working for members of the public which is a reward for good behaviour whereby youths are allowed to work on a Saturday at a nominal fee. Punishment involves caning, isolation of up to a month in isolation cells and the removal of privileges such as holidays or watching television. The aim of the rehabilitation programme is to facilitate the youths' successful reintegration into society. The study, therefore, explores the youthful offenders' subjective experiences of the rehabilitation programme to determine aspects of the programme which could be modified or stabilized to improve its outcome. It is assumed that the analysis of the experiences of the youthful offenders is located within a broader interpretation of what may be described as the two sides of the juvenile justice and education system - its policy and practice. The study, therefore, includes a conceptual and historical analysis of the organising principles of the reform school. It is also argued that while adherence to law-abiding behaviour is an important goal of correctional treatment, assessment should provide information about other capabilities and aspects of adjustment. Although the call has been away from institutional provision toward community treatment, it is asserted that the only notable shift has been in the rhetoric, despite the restructuring and reorganising of the juvenile justice and education system. The present author advocates for the co-existence of institutional and community-based programmes. Recommendations are made to inform an intervention strategy that would assist with the youths' reintegration into society because the current system only served to create a pervasive atmosphere of disillusionment and frustration as opposed to pro-social behaviour.