Social welfare - A study on the introduction of robotic techniques in social services We have studied how administrators in social services experience the new work method with robotic techniques. Based on a focus group interview and two deep interviews, the finding shows that it is important to provide information and time when making a reorganization. The new work method has caused concern among the administrators about the future of social work. They are critical of how the implementation process has been addressed. The results we gained show that the administrators look forward to the future regarding robotic techniques, even though their attitudes have been negative. Based on our findings we have concluded that the decision of implementing robotic techniques has been made at higher level and that the administrators lacked influence in the decision-making process. We have also made observations of what have been published in the media to see how the attitudes of the administrators were influenced by what is written.    Keywords: Social welfare, robotic techniques, attitudes, mass media, social services