This thesis focuses on the evolution of the Internet system. It examines the dynamics of competing and collaborating technologies in the invention and development of computer networking technologies in general. In particular, it examines the negotiations among social groups with different economic and political interests in designing the Internet system. This system has been shaped by competition and collaboration between the US and other countries (other regions) reflecting their different institutional arrangements in the telecommunications sector and the dynamics of uneven power relationships. Population dynamics, i.e. similarities and differences in the growth and pervasiveness of the Internet system between regions and countries, are also examined to uncover how the co-evolution between technological system and social, cultural, and economic systems countries influenced by global and local interplay. This thesis combines techno-economic and socio-technological approaches in technology studies to address the 'localisation' of a technological system, how a system adapted to or was influenced by the local context of its application. This research focuses on empirical evidence about the evolution of the Internet system, recognizing that the Internet system is one instance of a large technological system. In addition, the political economy perspective provides a foundation for an integrated analysis of the local situation and the wider power structure which illustrates the economic and political interests that are embedded in the design and development of the Internet system. The main research questions are how have political and economic interests shaped the evolution of the Internet system and why does the outcome of the Internet system's development vary across countries? The Internet system emerged from one of the early experimental computer networks in the US, the UK and France during the development of packet switching technology and it involved mainly computer scientists. The development of packet switching technologies has been shaped by battles for control between network operators and computer manufacturers as a consequence of technological convergence; and between telecommunication operators and advanced users (e.g. computer engineers and scientists in the case of the Internet system) in the process of institutional change in telecommunications sector. The analysis shows how these battles were guided by different interests and strategies between, notably, the US and European countries. The analysis of the population dynamics of Internet system development confirms its uneven development between countries following regional, economic and cultural routes. It also confirms that the international spread of the Internet network is influenced by different choices of ICTs and non-linear relationships between competing technologies. The sources of uneven development of the Internet system are founded in the global expansion of the Internet system. These sources are shown to include: asymmetric development of research networks between regions and countries, the effects of the different economic and political interests of the US (and European countries) in connecting the Internet to other countries and regions, the US-centered network design and the international financial settlement regime for the Internet in addition to the existing technological and economic gaps and cultural differences between countries that influence the localisation of the Internet system. The empirical findings that emerge from the econometric modelling demonstrate that knowledge production and distribution capabilities, global integration efforts, economic strength and equality of income distribution, size of social system, telecommunication policies, science and technology policies, prices for access and using of the Internet, all influence the localisation of the Internet system. The thesis contests many accounts of the diffusion of the Internet that are based on 'technological inevitability' and the 'universality' of the technical methods chosen.

Once convicted, always doomed, How Lexbase emerged, disappeared and reappeared, by Fanny Krafft and Per Rosander, is a case study based on the Social Shaping of Technology (SST) perspective. The study deals with the controversial service Lexbase and how the reaction in the media highlights the phenomenon as very critical in line with our society. The study intends to explain what the phenomenon Lexbase is an expression of, based on the media's reactions in the newspaper through a content analysis. This analyze of the reactions, shall be able to answer the problem statement. This is;how can the appearance of a service like Lexbase explained? In order to answer the problem statement, intends the study to manage a variety of literatures that are systematically selected for the study purpose and question. The literature will explain how Lexbase could occur.   The purpose of this study is to try to investigate how Lexbase has been made possible and what underlying factors existed to create the service.To study the phenomenon will the study use STT as theoretical framework, as well as other theories that are considered relevant to handle. The study will also assume the causal factors that made Lexbase available in the market such as internets condition, Swedish legislation and entrepreneurship among others.   The result shows that Lexbase has occurred by society interactions with technology, which has opened up a glade in the market. In the empirical evidence clearly shows that the community is critical to the service, but because it is legally legitimate are the discussions about the basis of an ethical and moral perspective.

With the rise of peer-to-peer software like Napster, many predicted that the digitalisation, sharing and dematerialisation of music would bring a radical transformation within the recording industry. This opened up a period of controversy and uncertainty in which competing visions were articulated of technology-induced change, markedly polarised between utopian and dystopian accounts with no clear view of ways forwards. A series of moves followed as various players sought to valorise music on the digital music networks, culminating in an emergence of successful streaming services. This thesis examines why there was a mismatch between initial predictions and what has actually happened in the market. It offers a detailed examination of the innovation processes through which digital technology was implemented and domesticated in the recording industry. This reveals a complex, contradictory and constantly evolving landscape in which the development of digital music distribution was far removed from the smooth development trajectories envisaged by those who saw these developments as following a simple trajectory shaped by technical or economic determinants. The research is based upon qualitative data analysis of fifty five interviews with a wide range of entrepreneurs and innovators, focusing on two successful innovation cases with different points of insertion within the digital recording industry; (1) Spotify: currently the world’s most popular digital music streaming service; and (2) INgrooves: an independent digital music distribution service provider whose system is also used by Universal Music Group. The thesis applies perspectives from the Social Shaping of Technology (“SST”) and its extension into Social Learning in Technological Innovation. It explores the widely dispersed processes of innovation through which the complex set of interactions amongst heterogeneous players who have conflicting interests and differing commitments involved in the digital music networks guided diverging choices in relation to particular market conditions and user requirements. The thesis makes three major contributions to understanding digital disruption in the recording industry. (1) In contrast to prevailing approaches which take P2P distribution as the single point of focus, the study investigates the multiplicity of actors and sites of innovation in the digital recording industry. It demonstrates that the dematerialisation of music did not lead to a simple, e.g. technologically-driven transformation of the industry. Instead a diverse array of realignments had to take place across the music sector to develop digital music valorisation networks. (2) By examining the detailed processes involved in the evolution of digital music services, it highlights the ways in which business models are shaped through a learning process of matching and finding constantly changing digital music users’ needs. Based on the observation that business models must be discovered in the course of making technologies work in the market, a new framework of ‘social shaping of business models’ is proposed in order to conceptualise business models as an emergent process in which firms refine their strategies in the light of emerging circumstances. (3) Drawing upon the concepts of musical networks (Leyshon 2001) and mediation (Hennion 1989), the thesis investigates the interaction of the diverse actors across the circuit of the recording business – production, distribution, valorisation, and consumption. The comprehensive analysis of the intricate interplay between innovation actors and their interactions in the economic, cultural, legal and institutional context highlights the need to develop a more sophisticated and nuanced understanding of the recording industry.

This thesis explores the role of new Information and Communications Technologies (ICT) in political organisation. It explores the use of ICTs by singleissue groups - the emergence of which has become a salient feature of contemporary political activity. There has been considerable interest amongst politicians, activists, commentators and social scientists in the contribution of ICT (eg. social media) to democracy and the renewal of political life. Optimistic accounts are especially evident around 'the Arab Spring', though subsequent experiences have called into question the prevalent technological utopianism of the time. Despite this, we are now building a complete picture of how ICT can contribute to the political organisation. In particular, the significance of new media and technology for single issue groups has not yet been explored in developing countries context. This thesis, therefore, examines the characteristics of single issue groups and how social activists appropriated new media tools and its consequences for political organisation in a developing country: India. A qualitative study was undertaken to focus on two detailed case studies: India Against Corruption (IAC) and the Pink Chaddi campaign. IAC was the traditional activist organisation that used new media to its advantage whereas Pink Chaddi was the pioneering example of online social activism in the India. Forty-three semi-structured interviews were conducted with a range of actors involved to understand how single-issue groups appropriated technology and how new practices have emerge from this appropriation. Drawing upon the Social Shaping of Technology perspective (Williams & Edge, 1996) and its extension to Social Learning (Sørensen, 1996), the thesis refutes prevalent deterministic accounts (whether utopian or dystopian) of the impact of new technologies on political organisations. Instead, a detailed account is rendered of the adoption of various communication media and their utilisation in the particular practices and activities of the single-issue groups selected. The results demonstrate that the particular setting shapes the appropriation of new media and the development of new organisation practices: the skills resources and strategies of the local players involved as well as the availability and affordances of technology. The thesis introduces the concept of 'creative configuration' - to capture the innovative and adaptive process by which the actors involved explored the applicability of general purpose technology infrastructure and tools, assisted by forms of local expertise available to hand, to support organisational objectives. The research examines the applicability of the theory of temporary organisation (Lundin & Söderholm, 1995) to the activities of single-issue groups. It suggests an extension of this theory, highlighting how 'technology' acts as a catalyst to sustain temporary organisations such as single-issue groups. Further, a framework for sustainable local innovations is proposed to explore lessons for organisations in exploiting technologies sustainably and more efficiently.

Human development requires some kind of action and needs information to set the development process in motion. An expansion of choice and the ability to enact choice are outcomes of development. In order to become aware of choices and support the ability to enact choices that can lead to development, access to information is required. In her thesis, Shaping meaningful information and communication technology for development (ICT4D) solutions using design science research: a social shaping of technology framework based on the capability approach, Manti addresses the problem how should the information needs that are meaningful to women working as domestic workers, be effectively translated through the use of ICT in order to enhance their experience of the good life as defined by Sen’s capability approach and to contribute to the success and social value of ICT4D projects. A group of women working as domestic workers and a selected group of organisations in South Africa participated in the study. The artefact produced by the study is the Community Shaping Solutions Framework (CSSF). The CSSF’s contribution is a response to the criticisms against ICT4D of being overly technology deterministic by applying the social shaping of technology and the capability approach theories and suggesting a human-centered approach. The CSSF draws on the capability approach as a way to measure development and the social shaping of technology theory for the positive role in integrating people and technology concerns by offering a greater understanding of the relationship between scientific excellence, technology innovation and social well-being. / Thesis (PhD)--University of Pretoria, 2017. / Informatics / PhD (IT) / Unrestricted

This is an ethnographic study of the creation of a particular type of standard enterprise software package: Enterprise Resource Planning (ERP) systems, which support wide-ranging organisational functions within large and medium sized enterprises. Drawing upon the Social Shaping of Technology perspective and recent related attempts to theorise the Biography of Artefacts, this thesis addresses the under-researched area of ERP system development and ERP system support. In providing a system vendor’s viewpoint, it seeks to overcome current shortcomings in social research, notably from Information Systems and Organisational Studies, which focus almost exclusively on a user organisation perspective. Mostly concentrating on the moment of implementation, existing studies do not help us to better understand the software producer’s viewpoint or to find explanations as to how ERP systems are produced and supported in such a way that they can meet the specific requirements of their highly diverse users (the current market leader SAP had over 12 million users (2008)). Overall, we have very limited understanding of what happens within software package laboratories and how such organisations organise their relationship with their wide and diverse user base throughout the different phases of the product life cycle. Addressing this gap in the social study of software packages, this research offers an ethnographical insider’s perspective of the day-to-day working practices within one of the world’s leading ERP system providers, encompassing both its development and support functions. Based on rich ethnographic data, the study demonstrates first, how a supplier manages its relationship with its diverse user base during the moment when the system re-enters the vendor’s circle of responsibility through the software packages support channel. The sophisticated and mature mechanisms and policies are highlighted, which allow the vendor - not without challenges – to accommodate competing exigencies of its user base at this moment of product life cycle. Second, this research highlights how the software development phase is organised, by empirically describing and analysing from a social viewpoint, the software development process during a period of organisational change, in which the vendor reorganises itself in search for a new way to respond to the expectations of the market. Third, the account reveals unexpected communitarian behaviour amongst software developers at all levels, demonstrating the social character of programming, a feature which has not been adequately recognised by current studies in this area. Fourth, overall, this study highlights the need for a change of the current research agenda in social software package research towards a vendor organisation’s perspective, if we aim for a more complete understanding of the social aspects such type of technology.

Technological change when a large social technology is under the processes of deployment and development are complex and uncertain. In this dynamic context, risks and uncertainties (R&U) incurred are unavoidable, which might obstruct the progression of the technology implementation and innovation. Hence, a set of mechanism and strategy are required from the stakeholders to facilitate these two processes and to deal with R&U arise. This research studied biofuels in the UK by looking at the context of a regulated market. The Scottish Government and two oil companies (BP and Shell) were selected as cases studied. Subsequently, an overarching research question was formulated to drive the research “How these major actors interact with one and another to deal with R&U arising from technological change during a technology deployment and development?” By using Social Shaping of Technology (SST), integrating with Risk Governance and the Risk Regulated Regime; an interdisciplinary concept has been developed. The application of SST was to broaden the risk governance and risk regulated regime, helped to look at R&U of technological change from a social dimension. The research was grounded on social constructionism under an exploratory study. A qualitative case study approach was adopted, backed by three data collection methods-interview, observation and document analysis. This research was aimed to investigate the driving forces for the government and oil companies in taking biofuels as the current energy source for transport; their roles and responsibilities in biofuels deployment and development; interactions taken place, R&U faced during two processes, as well as counteracting strategy implemented to deal with these R&U. After that, explanation building and time series analysis were adopted for data analysis. The research points out there were different types of R&U (expected and unexpected) arose when a technology undergoes the processes of technological change. These different types of R&U required different strategies to deal with. Therefore, the regulators have to set a clear direction for a technology deployment and development, as well as to have the control mechanism with precautionary principle instituted, in order to facilitate the technology implementation and innovation. Meanwhile, oil companies are collaborating with the governments, to commit consistent biofuels supply which fulfil the requirements set by the regulators; as well as established various types of partnership with biotechnology institutions/agriculture industry to conduct the next generation biofuels (NBG) R&D. Such seamless interactions and cooperation, not only aim to reduce the possibilities of R&U occurrence, to minimise the impacts, but also to set a path for the ease of technology adoption and innovation. Therefore, apart from satisfying their respective internal interests of political and economic gains; these two actors have to safeguard the social, economic and environmental benefits for the interests of the general public.

Genetically modified insect-resistant (Bt) cotton is widely cultivated in Pakistan, although the Pakistani Government has yet to approve its commercial cultivation. This thesis is the first in-depth, systematic and critical examination of its commercialisation through the informal sector, and explains the conundrum of around 6.4 million acres of ‘illegal’ cultivation of a GM crop. / Most popular Bt varieties under cultivation in Pakistan contain Monsanto’s genetic modification event (called MON 531), widely believed to be under patent protection in Pakistan. Not wanting to infringe Monsanto’s intellectual property rights (IPR), the Pakistani Government has refused biosafety approval to these varieties. Consequently, the Pakistani breeders of these high-yielding Bt varieties commercialised them in the informal sector. This research decriminalises seed provision in the informal sector and shows that rather than being discrete categories, the formal/informal sectors are locations across which breeders and varieties travel. / For its part, Monsanto is not willing to enter the Pakistani seed market, considering it too disorderly in which to operate. It seeks to operate in the ‘high-differential’ end of the market, therefore requiring active engagement of the Government to keep the farmer from dropping out. Alternatively, Monsanto proposes that the Government licenses MON 531 on payment of an annual technology fee for use by Pakistani farmers and breeders. This technology fee is compared with Monsanto’s cost of development of Bt products, and Pakistan’s budgetary allocation for agriculture. On both counts, the technology fee demanded by Monsanto is excessive. / An examination of Pakistan’s patent law and the patents granted to Monsanto reveals that neither MON 531 nor biotechnological products/processes required for its insertion in local cotton varieties are patented in Pakistan. Thus Pakistan presents a unique case where the Government has consistently honoured patents that it never issued. It is argued that Monsanto’s non-existent IPR has been honoured due to the particular social relations between Monsanto and Pakistani farmers and breeders. Since MON 531 is a commodity objectifying the labour of a particular social group, a patent thereupon becomes a means to operationalise the social relations between this social group and those who consume this commodity. / An alternate route for commercialisation is through the hybrid seed. Monsanto is willing to enter the Pakistani seed market if its technology can be carried in hybrid seeds. But the use of hybrid seed is economically unfeasible in cotton production, and there are significant problems with hybrid seed production in large quantities for the Pakistani market. Yet Monsanto and other companies prefer the hybrid route to technology commercialisation because of an important latent function that hybrids perform – they stop the farmer from saving seed. / It is argued that IPR and the use of hybrid seed are key social and technical strategies for accumulation by dispossession. They represent the commodification of seed, which is a pre-requisite for the process of accumulation. At the same time, these appear to be the only available strategies within existing social relations for improving cotton germplasm and for providing quality Bt seed to the Pakistani farmer.

Genetically modified insect-resistant (Bt) cotton is widely cultivated in Pakistan, although the Pakistani Government has yet to approve its commercial cultivation. This thesis is the first in-depth, systematic and critical examination of its commercialisation through the informal sector, and explains the conundrum of around 6.4 million acres of ‘illegal’ cultivation of a GM crop. / Most popular Bt varieties under cultivation in Pakistan contain Monsanto’s genetic modification event (called MON 531), widely believed to be under patent protection in Pakistan. Not wanting to infringe Monsanto’s intellectual property rights (IPR), the Pakistani Government has refused biosafety approval to these varieties. Consequently, the Pakistani breeders of these high-yielding Bt varieties commercialised them in the informal sector. This research decriminalises seed provision in the informal sector and shows that rather than being discrete categories, the formal/informal sectors are locations across which breeders and varieties travel. / For its part, Monsanto is not willing to enter the Pakistani seed market, considering it too disorderly in which to operate. It seeks to operate in the ‘high-differential’ end of the market, therefore requiring active engagement of the Government to keep the farmer from dropping out. Alternatively, Monsanto proposes that the Government licenses MON 531 on payment of an annual technology fee for use by Pakistani farmers and breeders. This technology fee is compared with Monsanto’s cost of development of Bt products, and Pakistan’s budgetary allocation for agriculture. On both counts, the technology fee demanded by Monsanto is excessive. / An examination of Pakistan’s patent law and the patents granted to Monsanto reveals that neither MON 531 nor biotechnological products/processes required for its insertion in local cotton varieties are patented in Pakistan. Thus Pakistan presents a unique case where the Government has consistently honoured patents that it never issued. It is argued that Monsanto’s non-existent IPR has been honoured due to the particular social relations between Monsanto and Pakistani farmers and breeders. Since MON 531 is a commodity objectifying the labour of a particular social group, a patent thereupon becomes a means to operationalise the social relations between this social group and those who consume this commodity. / An alternate route for commercialisation is through the hybrid seed. Monsanto is willing to enter the Pakistani seed market if its technology can be carried in hybrid seeds. But the use of hybrid seed is economically unfeasible in cotton production, and there are significant problems with hybrid seed production in large quantities for the Pakistani market. Yet Monsanto and other companies prefer the hybrid route to technology commercialisation because of an important latent function that hybrids perform – they stop the farmer from saving seed. / It is argued that IPR and the use of hybrid seed are key social and technical strategies for accumulation by dispossession. They represent the commodification of seed, which is a pre-requisite for the process of accumulation. At the same time, these appear to be the only available strategies within existing social relations for improving cotton germplasm and for providing quality Bt seed to the Pakistani farmer.

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