Thesis (M.Soc.Sc.)--University of Hong Kong, 1991. / Also available in print.

Thesis (M.Soc.Sc.)--University of Hong Kong, 1993. / Includes bibliographical references (leaves 100-102) Also available in print.

This study is concerned with the role of the survey method in assisting the citizens to participate in the planning of community welfare services. It attempts to point out how the survey can be a medium through which professional and non professional agencies and individuals are able to participate, to co-operate and to learn through the group process in the field of welfare planning. Because a Council of Social Agencies is accepted as the obvious channel through which people may come together for discussion while attempting to solve their problems, this study shows the contribution which a council can make in this regard. The study assumes the premise that any sustained interest in and planning for welfare services must accept the fact that the citizens being served have a right to be a part of the overall planning for these resources in their respective communities. Each example of a survey presented for discussion is analysed in order to show the degree of attention paid to the three criteria for a social survey: co-operation, participation and education. In its theoretical aspect, the study stresses the democratic nature of Canadian and American society and attempts to point up how social welfare and democratic principles may be co-ordinated in an effort to build a strong society. As social work philosophy recognises the dignity of the individual and his right to plan for himself, it therefore behooves the professional body to study and to analyse the ways in which it is possible to secure a wider and more effective representation from the community in the planning for welfare services. The study concludes with a summation of democratic and social work philosophy as demonstrated by the examples contained in the thesis and adds some suggestions to the local planning agency concerning the development of a more effective programme within that agency. / Arts, Faculty of / Social Work, School of / Graduate

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Thesis (M. Ed.)--University of Hong Kong, 1999. / Includes bibliographical references (leaves 133-141).

Thesis (M.Ed.)--University of Hong Kong, 1999. / Includes bibliographical references (leaves 133-141). Also available in print.

Although the primary role of the computer has been in processing and analysis of survey data, it has increasingly been used in data collection. Computer surveys are not exempt from a common problem: some refuse to participate. Many researchers and practitioners indicate the refusal problem is less for computer surveys, perhaps due to the novelty of the method. What has not been investigated is the refusal problem when on-line surveys are no longer novel. This research study examines the use of one form of computer-assisted data collection, the electronic or on-line survey, as an organizational research tool. The study utilized historical response data and administered an on-line survey to individuals known to be cooperative or uncooperative in other on-line surveys. It investigated nonresponse bias and response effects of typical responders, periodic participants, and typical refusers within a sample of corporate employees in a computer-interactive interviewing environment utilizing on-line surveys. The items measured included: participation, respondent characteristics, response speed, interview length, perceived versus actual interview length, quantity of data, item nonresponse, item response bias, consistency of response, extremity of response, and early and late response. It also evaluated factors reported as important when deciding to participate, preferred data collection method, and preferred time of display. Past participation, attitudes toward on-line organizational surveys, response burden, and response error were assessed. The overall completion rate of 55.7% was achieved in this study. All effort was made to encourage cooperation of all groups, including an invitation to participate, token, on-line pre-notification, 800 number support, two on-line reminders, support of temporary exit, and a paper follow-up survey. A significant difference in the participation of the three groups was found. Only three demographic variables were found to be significant. No significant differences were found in speed of response, interview length, quantity, item nonresponse, item response bias, consistency, and extremity. Significant differences were found in the perceived and actual times to complete the survey.

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