This research tracks the emergence of ‘soft’ workfare in Toronto. This refers to a set of attitudes and practices apparent in the delivery of welfare-to-work programs through the Ontario Works framework, which use compulsion to push people towards employment while simultaneously encouraging limited and specific practices of individual choice. Research findings are derived from eight interviews and relevant policy reports, focusing on the experiences of three non-profit agencies and the City of Toronto, who provide employment assistance and financial assistance through Ontario Works, respectively. These findings indicate that grassroots organizations pioneered employment services for social assistance recipients, and, alongside the municipal government, had been calling for active employment programs. They made use of the distance between policy rules and their own programs to alleviate the most punitive features of OW, but judge compulsion as a means to meet a necessary end. This demonstrates how disciplinary tendencies reside within liberal governmentalities.

This research tracks the emergence of ‘soft’ workfare in Toronto. This refers to a set of attitudes and practices apparent in the delivery of welfare-to-work programs through the Ontario Works framework, which use compulsion to push people towards employment while simultaneously encouraging limited and specific practices of individual choice. Research findings are derived from eight interviews and relevant policy reports, focusing on the experiences of three non-profit agencies and the City of Toronto, who provide employment assistance and financial assistance through Ontario Works, respectively. These findings indicate that grassroots organizations pioneered employment services for social assistance recipients, and, alongside the municipal government, had been calling for active employment programs. They made use of the distance between policy rules and their own programs to alleviate the most punitive features of OW, but judge compulsion as a means to meet a necessary end. This demonstrates how disciplinary tendencies reside within liberal governmentalities.