Thesis (Master). / Title from PDF title screen (viewed July 28, 2009).

Thesis (M.A. (Fine Art)) - Rhodes University, 2009.

Thesis (Master).

Thesis (M.A. (Journalism and Media Studies))--Rhodes University, 2006. / A thesis submitted in partial fulfilment of the requirements for a Master of Arts degree in Journalism and Media Studies.

Thesis (MEdPsych)--University of Stellenbosch, 2005. / Bibliography. Also available via the Internet.

The aim of this study was to compare motivational techniques used in analytical laboratories in South Africa from. The three different size laboratories selected were: Those in large corporations, those in smaller companies and contract laboratories located in Gauteng. The researcher attempted to find an underlying lack of motivational techniques being applied in this particular industry. This was achieved through a qualitative interpretation of data gathered during interviews with the laboratory managers. The interviews investigated the motivational techniques being applied in accordance with well known theories on what motivates employees. The three laboratories selected were chosen because of their unique circumstances and to be able to ascertain if the motivational techniques being applied differed between laboratories as a result of the size of their environments. A literature review was conducted detailing the findings of well known authors and their theories on what motivates people. The research of Hertzberg, McClelland, Maslow and others mentioned in the review gave evidence to support the concept of motivation in terms of: What motivates employees and evidence that motivated employees work better improving productivity. The research methodology was a qualitative analysis of responses to semi-structured interviews with the laboratory managers of the selected laboratories. The questions were divided into three sections. The first section dealt with the interviewee’s demographics. The second section focussed on the environment within the laboratory. The third section dealt with laboratory motivators being applied relative to the theories discussed in the literature review. From the results it was apparent that motivators were generally well applied in all three laboratories within the constraints of the organisations size and opportunities available. The research was successful in demonstrating the influence of the work environment on motivators being applied as well as recognising common motivational techniques used between laboratories and organisations. Future studies should focus on the effectiveness of motivators being applied from the perspective of an analyst. Following this their views should be compared with the opportunities made available by the organisation and the way in which they are applied by the laboratory managers from different laboratories. / Dr. D. J. Theron

South African Organizations are constantly searching for a perfect tool that may help them to effectively manage every aspect of their operations. While the search for this tool has proved to be fruitless for many organizations, various models have been implemented to ensure that organizations have control over their processes. However the consistency of good quality products and services still remain uncertain. The willingness of organizations wishing to choose a tool that ensures processes are in control with consistent products and services that ultimately fulfill customer requirements is a risk that currently faces South Africa. The ISO 9001:2008 Standard and the implementation of a Quality Management System has become the certification of assurance for organizations. The question however arises to whether Quality Management System has an effect on the organization processes and customer satisfaction? The Study considers two Organizations. A tangible product based Organization in the Civil Engineering field building roads and buildings (KPMMM Construction) and a more less tangible service based organization, specializing in Project Management (ISF Services). The study of understanding the current process controls and client satisfaction and whether the development and implementation of a Quality Management System is the solution for organizations to have greater control over their processes and in turn a more gratified client. The ISO 9001:2008 standard describes the basic activities that are required for a quality focused organization in developing and implementing a system to ensure product and service that satisfy customer needs and expectations. The requirements of the standard are such that they affect everyone in the organization. It has been identified from previous sources as mentioned by Anand, K. B.,based QMS of manufacturing environment. Paper presented at the 2012 International Conference on Communication, Information & Computing Technology (ICCICT), Mumbai, India and by and Chi-Hsiang, W., & Dwen-Ren, T. (2009). Integrated installation of ISO 9000 and ISO 27000 management systems in an organization. Paper presented at the 43rd Annual 2009 International Carnahan Conference on Security Technology, 2009, that the problem Organizations have today is understanding the benefit of ISO 9001 and a Quality Management System. The study shows the design, developmenet, implementation and benifits before and after ISO 9001 implementation taking into account customer satisfaction and employee performance which in turn relates to the organizations overall process performance. The validation of this dissertation can be justified with the South African Burea of Standards certifing ISF Services to ISO 9001:2008 and a letter from ISF Services to state that the processes followed allowed certifcation. This thesis is submitted in fulfilment of the requirements for the degree Masters of Science (Industrial Systems) in the Faculty of Industrial Engineering, University of Pretoria, Pretoria. Laxmi, A. B., & Maruti, S. P. (2012). An expert advisory system for ISO 9001 / Dissertation (MSc)--University of Pretoria, 2013. / gm2014 / Industrial and Systems Engineering / unrestricted

D.Litt. et Phil. (English) / Please refer to full text to view abstract

M.A. (Historical Studies) / The Korean War was the first of the “hot wars” of the twentieth century’s Cold War. The three-year conflict (1950-1953) saw the United States joined in its efforts to defend South Korea by a multinational United Nations force drawn from twenty other member states. South Africa, in an effort to both endear itself to the United Nations and to back up its own vociferously anti-communist rhetoric, sent a single Air Force Squadron, 2nd Squadron (the Flying Cheetahs), to aid in the United Nations efforts. This study examines the everyday living and combat conditions of this squadron’s personnel, as well as the challenges they faced and the motivation behind their activities in order to gauge their morale and its effect upon their operations and lives during their deployment in the Far East. Flying in combat from late 1950 right to the Armistice, the South African squadron operated efficiently and with considerable zeal, earning it the respect of the United Nations, but even more so that of the United States Air Force with which they flew. The unit was awarded the Presidential Unit Citations of both the United States and the Republic of Korea. This study seeks to shed light upon the ever changing living and combat conditions, motivation, equipment and leadership experienced and utilised by the 800 plus South Africans throughout the war, so as to provide an indication of the morale of the air and ground personnel of 2nd Squadron who served during this conflict.

D.Litt. et Phil / This dissertation expands our understanding of South African social movements through a study of the South African National Civic Organisation (SANCO), a body formed in 1992 as a national co-ordinating structure of regional and local civic associations. It contends that SANCO can only be understood as a ‘two- tiered social movement’. The study draws on a Human Sciences Research Council survey, to which I contributed as a team member, on participant and non-participant observation, semi-structured interviews and primary literature and a case study of one SANCO branch, Alexandra. The focus of this survey was on the experience of SANCO’s leadership both at national and local level. Social movement literature reviewed in this study ignored the issue of tiers or levels in social movements. The study demonstrates that it would be worth re-looking at the analyses of social movements with an eye to assess whether distinct levels exist elsewhere. Whilst tiers are likely to be absent from small movements, there is an inherent tension for organisations that have both local units focused on immediate day-to-day concerns and also national structures that represent broader issues within political circles. The findings of the study defy the dominant view of South African social movements, which emphasise a demobilisation in the post-apartheid period. In the case of SANCO, its demise was substantiated by examining the organisation at a national level, largely ignoring local realities. A two-tiered approach demonstrates that even though local civic organisations experienced difficulties, particularly in the period immediately after the end of apartheid, they continued to thrive.